2011 Q3 Form 10-Q Financial Statement
#000104746911008944 Filed on November 02, 2011
Income Statement
Concept | 2011 Q3 | 2010 Q3 |
---|---|---|
Revenue | $304.2M | $271.0K |
YoY Change | 112161.77% | -99.9% |
Cost Of Revenue | $220.8M | $194.0K |
YoY Change | 113714.2% | -99.9% |
Gross Profit | $83.44M | $77.01K |
YoY Change | 108250.97% | -99.91% |
Gross Profit Margin | 27.43% | 28.42% |
Selling, General & Admin | $43.45M | $40.57K |
YoY Change | 106981.24% | -99.9% |
% of Gross Profit | 52.07% | 52.68% |
Research & Development | ||
YoY Change | ||
% of Gross Profit | ||
Depreciation & Amortization | $11.80M | $12.40M |
YoY Change | -4.84% | -20.51% |
% of Gross Profit | 14.14% | 16102.01% |
Operating Expenses | $43.45M | $40.57K |
YoY Change | 106981.24% | -99.93% |
Operating Profit | $26.57M | $20.08K |
YoY Change | 132237.27% | -99.93% |
Interest Expense | $1.143M | $696.00 |
YoY Change | 164124.14% | -99.3% |
% of Operating Profit | 4.3% | 3.47% |
Other Income/Expense, Net | -$633.0K | $7.295K |
YoY Change | -8777.18% | -97.57% |
Pretax Income | $25.94M | $27.37K |
YoY Change | 94657.8% | -99.9% |
Income Tax | $496.0K | $7.586K |
% Of Pretax Income | 1.91% | 27.71% |
Net Earnings | $25.37M | $18.67K |
YoY Change | 135791.81% | -99.91% |
Net Earnings / Revenue | 8.34% | 6.89% |
Basic Earnings Per Share | $0.45 | $0.31 |
Diluted Earnings Per Share | $0.44 | $0.31 |
COMMON SHARES | ||
Basic Shares Outstanding | 56.48M shares | 59.81K shares |
Diluted Shares Outstanding | 57.75M shares | 61.03K shares |
Balance Sheet
Concept | 2011 Q3 | 2010 Q3 |
---|---|---|
SHORT-TERM ASSETS | ||
Cash & Short-Term Investments | $169.8M | $159.2M |
YoY Change | 6.66% | 38.56% |
Cash & Equivalents | $169.8M | $159.2K |
Short-Term Investments | ||
Other Short-Term Assets | $60.30M | $43.30M |
YoY Change | 39.26% | -20.7% |
Inventory | ||
Prepaid Expenses | ||
Receivables | $265.6K | $191.8M |
Other Receivables | $28.80M | $23.10M |
Total Short-Term Assets | $524.5K | $417.4M |
YoY Change | -99.87% | 5.75% |
LONG-TERM ASSETS | ||
Property, Plant & Equipment | $92.38K | $108.2M |
YoY Change | -99.91% | -18.34% |
Goodwill | $73.99K | |
YoY Change | ||
Intangibles | ||
YoY Change | ||
Long-Term Investments | ||
YoY Change | ||
Other Assets | $56.47K | $55.30M |
YoY Change | -99.9% | -1.95% |
Total Long-Term Assets | $258.6K | $208.9M |
YoY Change | -99.88% | -10.76% |
TOTAL ASSETS | ||
Total Short-Term Assets | $524.5K | $417.4M |
Total Long-Term Assets | $258.6K | $208.9M |
Total Assets | $783.1K | $626.3M |
YoY Change | -99.87% | -0.4% |
SHORT-TERM LIABILITIES | ||
YoY Change | ||
Accounts Payable | $21.40K | $16.20M |
YoY Change | -99.87% | -15.63% |
Accrued Expenses | $27.76K | $93.60M |
YoY Change | -99.97% | -6.49% |
Deferred Revenue | ||
YoY Change | ||
Short-Term Debt | $0.00 | $0.00 |
YoY Change | ||
Long-Term Debt Due | ||
YoY Change | ||
Total Short-Term Liabilities | $157.5K | $129.6M |
YoY Change | -99.88% | -19.85% |
LONG-TERM LIABILITIES | ||
Long-Term Debt | $130.3M | $0.00 |
YoY Change | ||
Other Long-Term Liabilities | $29.95K | $23.90M |
YoY Change | -99.87% | -34.16% |
Total Long-Term Liabilities | $170.9K | $23.90M |
YoY Change | -99.29% | -34.16% |
TOTAL LIABILITIES | ||
Total Short-Term Liabilities | $157.5K | $129.6M |
Total Long-Term Liabilities | $170.9K | $23.90M |
Total Liabilities | $328.4K | $161.5M |
YoY Change | -99.8% | -20.48% |
SHAREHOLDERS EQUITY | ||
Retained Earnings | $454.7K | |
YoY Change | ||
Common Stock | ||
YoY Change | ||
Preferred Stock | ||
YoY Change | ||
Treasury Stock (at cost) | $360.8K | |
YoY Change | ||
Treasury Stock Shares | 25.72M shares | |
Shareholders Equity | $443.8M | $464.8M |
YoY Change | ||
Total Liabilities & Shareholders Equity | $783.1K | $626.3M |
YoY Change | -99.87% | -0.4% |
Cashflow Statement
Concept | 2011 Q3 | 2010 Q3 |
---|---|---|
OPERATING ACTIVITIES | ||
Net Income | $25.37M | $18.67K |
YoY Change | 135791.81% | -99.91% |
Depreciation, Depletion And Amortization | $11.80M | $12.40M |
YoY Change | -4.84% | -20.51% |
Cash From Operating Activities | -$8.500M | $45.40M |
YoY Change | -118.72% | -22.92% |
INVESTING ACTIVITIES | ||
Capital Expenditures | -$9.500M | -$5.100M |
YoY Change | 86.27% | -41.38% |
Acquisitions | ||
YoY Change | ||
Other Investing Activities | -$2.000M | -$3.600M |
YoY Change | -44.44% | |
Cash From Investing Activities | -$11.60M | -$8.700M |
YoY Change | 33.33% | 0.0% |
FINANCING ACTIVITIES | ||
Cash Dividend Paid | ||
YoY Change | ||
Common Stock Issuance & Retirement, Net | ||
YoY Change | ||
Debt Paid & Issued, Net | ||
YoY Change | ||
Cash From Financing Activities | 3.200M | -12.90M |
YoY Change | -124.81% | -47.13% |
NET CHANGE | ||
Cash From Operating Activities | -8.500M | 45.40M |
Cash From Investing Activities | -11.60M | -8.700M |
Cash From Financing Activities | 3.200M | -12.90M |
Net Change In Cash | -16.90M | 23.80M |
YoY Change | -171.01% | -7.75% |
FREE CASH FLOW | ||
Cash From Operating Activities | -$8.500M | $45.40M |
Capital Expenditures | -$9.500M | -$5.100M |
Free Cash Flow | $1.000M | $50.50M |
YoY Change | -98.02% | -25.3% |
Facts In Submission
Frame | Concept Type | Concept / XBRL Key | Value | Unit |
---|---|---|---|---|
dei |
Entity Registrant Name
EntityRegistrantName
|
TELETECH HOLDINGS INC | ||
dei |
Document Type
DocumentType
|
10-Q | ||
dei |
Amendment Flag
AmendmentFlag
|
false | ||
dei |
Document Fiscal Year Focus
DocumentFiscalYearFocus
|
2011 | ||
dei |
Document Fiscal Period Focus
DocumentFiscalPeriodFocus
|
Q3 | ||
dei |
Current Fiscal Year End Date
CurrentFiscalYearEndDate
|
--12-31 | ||
dei |
Entity Well Known Seasoned Issuer
EntityWellKnownSeasonedIssuer
|
No | ||
dei |
Entity Voluntary Filers
EntityVoluntaryFilers
|
No | ||
dei |
Entity Current Reporting Status
EntityCurrentReportingStatus
|
Yes | ||
dei |
Entity Filer Category
EntityFilerCategory
|
Accelerated Filer | ||
CY2011Q2 | dei |
Entity Public Float
EntityPublicFloat
|
528201476 | USD |
CY2011Q4 | dei |
Entity Common Stock Shares Outstanding
EntityCommonStockSharesOutstanding
|
56173894 | shares |
dei |
Document Period End Date
DocumentPeriodEndDate
|
2011-09-30 | ||
dei |
Entity Central Index Key
EntityCentralIndexKey
|
0001013880 | ||
CY2011Q3 | us-gaap |
Preferred Stock Par Or Stated Value Per Share
PreferredStockParOrStatedValuePerShare
|
0.01 | USD |
CY2011Q3 | us-gaap |
Preferred Stock Shares Authorized
PreferredStockSharesAuthorized
|
10000000 | shares |
CY2011Q3 | us-gaap |
Preferred Stock Shares Outstanding
PreferredStockSharesOutstanding
|
0 | shares |
CY2011Q3 | us-gaap |
Common Stock Par Or Stated Value Per Share
CommonStockParOrStatedValuePerShare
|
0.01 | USD |
CY2011Q3 | us-gaap |
Common Stock Shares Authorized
CommonStockSharesAuthorized
|
150000000 | shares |
CY2011Q3 | us-gaap |
Common Stock Shares Outstanding
CommonStockSharesOutstanding
|
56336610 | shares |
CY2011Q3 | us-gaap |
Treasury Stock Shares
TreasuryStockShares
|
25715643 | shares |
CY2010Q4 | us-gaap |
Preferred Stock Par Or Stated Value Per Share
PreferredStockParOrStatedValuePerShare
|
0.01 | USD |
CY2010Q4 | us-gaap |
Preferred Stock Shares Authorized
PreferredStockSharesAuthorized
|
10000000 | shares |
CY2010Q4 | us-gaap |
Preferred Stock Shares Outstanding
PreferredStockSharesOutstanding
|
0 | shares |
CY2010Q4 | us-gaap |
Common Stock Par Or Stated Value Per Share
CommonStockParOrStatedValuePerShare
|
0.01 | USD |
CY2010Q4 | us-gaap |
Common Stock Shares Authorized
CommonStockSharesAuthorized
|
150000000 | shares |
CY2010Q4 | us-gaap |
Common Stock Shares Outstanding
CommonStockSharesOutstanding
|
57875269 | shares |
CY2010Q4 | us-gaap |
Treasury Stock Shares
TreasuryStockShares
|
24179176 | shares |
CY2011Q3 | us-gaap |
Accounts Receivable Net Current
AccountsReceivableNetCurrent
|
265598 | USD |
CY2011Q3 | us-gaap |
Deferred Tax Assets Net Current
DeferredTaxAssetsNetCurrent
|
20180 | USD |
CY2011Q3 | us-gaap |
Income Taxes Receivable
IncomeTaxesReceivable
|
28839 | USD |
CY2011Q3 | us-gaap |
Assets Current
AssetsCurrent
|
524494 | USD |
CY2011Q3 | us-gaap |
Property Plant And Equipment Net
PropertyPlantAndEquipmentNet
|
92379 | USD |
CY2011Q3 | us-gaap |
Goodwill
Goodwill
|
73990 | USD |
CY2011Q3 | ttec |
Contract Acquisition Costs Net
ContractAcquisitionCostsNet
|
2072 | USD |
CY2011Q3 | us-gaap |
Deferred Tax Assets Net Noncurrent
DeferredTaxAssetsNetNoncurrent
|
33729 | USD |
CY2011Q3 | us-gaap |
Other Assets Noncurrent
OtherAssetsNoncurrent
|
56465 | USD |
CY2011Q3 | us-gaap |
Assets Noncurrent
AssetsNoncurrent
|
258635 | USD |
CY2011Q3 | us-gaap |
Assets
Assets
|
783129 | USD |
CY2011Q3 | us-gaap |
Accounts Payable Current
AccountsPayableCurrent
|
21401 | USD |
CY2011Q3 | us-gaap |
Employee Related Liabilities Current
EmployeeRelatedLiabilitiesCurrent
|
73008 | USD |
CY2011Q3 | us-gaap |
Accrued Income Taxes Current
AccruedIncomeTaxesCurrent
|
8416 | USD |
CY2011Q3 | us-gaap |
Deferred Tax Liabilities Current
DeferredTaxLiabilitiesCurrent
|
1712 | USD |
CY2011Q3 | us-gaap |
Deferred Revenue Current
DeferredRevenueCurrent
|
16063 | USD |
CY2011Q3 | us-gaap |
Other Liabilities Current
OtherLiabilitiesCurrent
|
9181 | USD |
CY2011Q3 | us-gaap |
Liabilities Current
LiabilitiesCurrent
|
157536 | USD |
CY2011Q3 | us-gaap |
Long Term Line Of Credit
LongTermLineOfCredit
|
130300 | USD |
CY2011Q3 | ttec |
Negative Investment In Deconsolidated Subsidiary
NegativeInvestmentInDeconsolidatedSubsidiary
|
76 | USD |
CY2011Q3 | us-gaap |
Deferred Tax Liabilities Noncurrent
DeferredTaxLiabilitiesNoncurrent
|
3294 | USD |
CY2011Q3 | us-gaap |
Other Liabilities Noncurrent
OtherLiabilitiesNoncurrent
|
29949 | USD |
CY2011Q3 | us-gaap |
Liabilities Noncurrent
LiabilitiesNoncurrent
|
170862 | USD |
CY2011Q3 | us-gaap |
Liabilities
Liabilities
|
328398 | USD |
CY2011Q3 | us-gaap |
Preferred Stock Value
PreferredStockValue
|
0 | USD |
CY2011Q3 | us-gaap |
Treasury Stock Value
TreasuryStockValue
|
360815 | USD |
CY2011Q3 | us-gaap |
Accumulated Other Comprehensive Income Loss Net Of Tax
AccumulatedOtherComprehensiveIncomeLossNetOfTax
|
888 | USD |
CY2011Q3 | us-gaap |
Retained Earnings Accumulated Deficit
RetainedEarningsAccumulatedDeficit
|
454663 | USD |
CY2011Q3 | us-gaap |
Liabilities And Stockholders Equity
LiabilitiesAndStockholdersEquity
|
783129 | USD |
CY2010Q4 | us-gaap |
Cash And Cash Equivalents At Carrying Value
CashAndCashEquivalentsAtCarryingValue
|
119385 | USD |
CY2010Q4 | us-gaap |
Accounts Receivable Net Current
AccountsReceivableNetCurrent
|
233706 | USD |
CY2010Q4 | us-gaap |
Deferred Tax Assets Net Current
DeferredTaxAssetsNetCurrent
|
8770 | USD |
CY2010Q4 | us-gaap |
Income Taxes Receivable
IncomeTaxesReceivable
|
23869 | USD |
CY2010Q4 | us-gaap |
Assets Current
AssetsCurrent
|
424216 | USD |
CY2010Q4 | us-gaap |
Property Plant And Equipment Net
PropertyPlantAndEquipmentNet
|
105528 | USD |
CY2010Q4 | us-gaap |
Goodwill
Goodwill
|
52707 | USD |
CY2010Q4 | ttec |
Contract Acquisition Costs Net
ContractAcquisitionCostsNet
|
2782 | USD |
CY2010Q4 | us-gaap |
Deferred Tax Assets Net Noncurrent
DeferredTaxAssetsNetNoncurrent
|
37944 | USD |
CY2010Q4 | us-gaap |
Other Assets Noncurrent
OtherAssetsNoncurrent
|
37446 | USD |
CY2010Q4 | us-gaap |
Assets Noncurrent
AssetsNoncurrent
|
236407 | USD |
CY2010Q4 | us-gaap |
Assets
Assets
|
660623 | USD |
CY2010Q4 | us-gaap |
Accounts Payable Current
AccountsPayableCurrent
|
23599 | USD |
CY2010Q4 | us-gaap |
Employee Related Liabilities Current
EmployeeRelatedLiabilitiesCurrent
|
72406 | USD |
CY2010Q4 | us-gaap |
Accrued Income Taxes Current
AccruedIncomeTaxesCurrent
|
23175 | USD |
CY2010Q4 | us-gaap |
Deferred Tax Liabilities Current
DeferredTaxLiabilitiesCurrent
|
2235 | USD |
CY2010Q4 | us-gaap |
Deferred Revenue Current
DeferredRevenueCurrent
|
5570 | USD |
CY2010Q4 | us-gaap |
Other Liabilities Current
OtherLiabilitiesCurrent
|
4584 | USD |
CY2010Q4 | us-gaap |
Liabilities Current
LiabilitiesCurrent
|
172251 | USD |
CY2010Q4 | us-gaap |
Long Term Line Of Credit
LongTermLineOfCredit
|
0 | USD |
CY2010Q4 | ttec |
Negative Investment In Deconsolidated Subsidiary
NegativeInvestmentInDeconsolidatedSubsidiary
|
76 | USD |
CY2010Q4 | us-gaap |
Deferred Tax Liabilities Noncurrent
DeferredTaxLiabilitiesNoncurrent
|
3559 | USD |
CY2010Q4 | us-gaap |
Other Liabilities Noncurrent
OtherLiabilitiesNoncurrent
|
19556 | USD |
CY2010Q4 | us-gaap |
Liabilities Noncurrent
LiabilitiesNoncurrent
|
33554 | USD |
CY2010Q4 | us-gaap |
Liabilities
Liabilities
|
205805 | USD |
CY2010Q4 | us-gaap |
Preferred Stock Value
PreferredStockValue
|
0 | USD |
CY2010Q4 | us-gaap |
Treasury Stock Value
TreasuryStockValue
|
322946 | USD |
CY2010Q4 | us-gaap |
Accumulated Other Comprehensive Income Loss Net Of Tax
AccumulatedOtherComprehensiveIncomeLossNetOfTax
|
20334 | USD |
CY2010Q4 | us-gaap |
Retained Earnings Accumulated Deficit
RetainedEarningsAccumulatedDeficit
|
396602 | USD |
CY2010Q4 | us-gaap |
Liabilities And Stockholders Equity
LiabilitiesAndStockholdersEquity
|
660623 | USD |
CY2011Q3 | us-gaap |
Accrued Liabilities Current
AccruedLiabilitiesCurrent
|
27755 | USD |
CY2011Q3 | us-gaap |
Deferred Rent Credit
DeferredRentCredit
|
7243 | USD |
CY2011Q3 | us-gaap |
Common Stock Value Outstanding
CommonStockValueOutstanding
|
563 | USD |
CY2011Q3 | us-gaap |
Additional Paid In Capital
AdditionalPaidInCapital
|
348519 | USD |
CY2010Q4 | us-gaap |
Additional Paid In Capital
AdditionalPaidInCapital
|
349157 | USD |
CY2010Q4 | us-gaap |
Common Stock Value Outstanding
CommonStockValueOutstanding
|
579 | USD |
CY2010Q4 | us-gaap |
Deferred Rent Credit
DeferredRentCredit
|
10363 | USD |
CY2010Q4 | us-gaap |
Accrued Liabilities Current
AccruedLiabilitiesCurrent
|
40682 | USD |
CY2011Q3 | us-gaap |
Prepaid Expense And Other Assets
PrepaidExpenseAndOtherAssets
|
40068 | USD |
CY2011Q3 | us-gaap |
Minority Interest
MinorityInterest
|
10913 | USD |
CY2011Q3 | us-gaap |
Cash And Cash Equivalents At Carrying Value
CashAndCashEquivalentsAtCarryingValue
|
169809 | USD |
CY2010Q4 | us-gaap |
Minority Interest
MinorityInterest
|
11092 | USD |
CY2010Q4 | us-gaap |
Prepaid Expense And Other Assets
PrepaidExpenseAndOtherAssets
|
38486 | USD |
CY2011Q3 | us-gaap |
Stockholders Equity Including Portion Attributable To Noncontrolling Interest
StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest
|
454731 | USD |
CY2010Q4 | us-gaap |
Stockholders Equity Including Portion Attributable To Noncontrolling Interest
StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest
|
454818 | USD |
CY2011Q3 | us-gaap |
Commitments And Contingencies
CommitmentsAndContingencies
|
0 | USD |
CY2010Q4 | us-gaap |
Commitments And Contingencies
CommitmentsAndContingencies
|
0 | USD |
us-gaap |
Sales Revenue Services Net
SalesRevenueServicesNet
|
878850 | USD | |
us-gaap |
Cost Of Services
CostOfServices
|
630274 | USD | |
us-gaap |
Selling General And Administrative Expense
SellingGeneralAndAdministrativeExpense
|
138529 | USD | |
us-gaap |
Depreciation And Amortization
DepreciationAndAmortization
|
34828 | USD | |
us-gaap |
Restructuring Charges
RestructuringCharges
|
2298 | USD | |
us-gaap |
Costs And Expenses
CostsAndExpenses
|
806159 | USD | |
CY2011Q3 | us-gaap |
Sales Revenue Services Net
SalesRevenueServicesNet
|
304235 | USD |
CY2011Q3 | us-gaap |
Cost Of Services
CostOfServices
|
220795 | USD |
CY2011Q3 | us-gaap |
Selling General And Administrative Expense
SellingGeneralAndAdministrativeExpense
|
43445 | USD |
CY2011Q3 | us-gaap |
Depreciation And Amortization
DepreciationAndAmortization
|
11807 | USD |
CY2011Q3 | us-gaap |
Restructuring Charges
RestructuringCharges
|
1616 | USD |
CY2011Q3 | us-gaap |
Costs And Expenses
CostsAndExpenses
|
277663 | USD |
CY2010Q3 | us-gaap |
Sales Revenue Services Net
SalesRevenueServicesNet
|
271005 | USD |
CY2010Q3 | us-gaap |
Cost Of Services
CostOfServices
|
193996 | USD |
CY2010Q3 | us-gaap |
Selling General And Administrative Expense
SellingGeneralAndAdministrativeExpense
|
40572 | USD |
CY2010Q3 | us-gaap |
Depreciation And Amortization
DepreciationAndAmortization
|
12452 | USD |
CY2010Q3 | us-gaap |
Restructuring Charges
RestructuringCharges
|
3579 | USD |
CY2010Q3 | us-gaap |
Costs And Expenses
CostsAndExpenses
|
250926 | USD |
us-gaap |
Sales Revenue Services Net
SalesRevenueServicesNet
|
814458 | USD | |
us-gaap |
Cost Of Services
CostOfServices
|
586808 | USD | |
us-gaap |
Selling General And Administrative Expense
SellingGeneralAndAdministrativeExpense
|
123721 | USD | |
us-gaap |
Depreciation And Amortization
DepreciationAndAmortization
|
38122 | USD | |
us-gaap |
Restructuring Charges
RestructuringCharges
|
6352 | USD | |
us-gaap |
Costs And Expenses
CostsAndExpenses
|
756009 | USD | |
us-gaap |
Operating Income Loss
OperatingIncomeLoss
|
72691 | USD | |
us-gaap |
Investment Income Interest
InvestmentIncomeInterest
|
2282 | USD | |
us-gaap |
Interest Expense
InterestExpense
|
3814 | USD | |
us-gaap |
Other Nonoperating Income Expense
OtherNonoperatingIncomeExpense
|
-647 | USD | |
us-gaap |
Nonoperating Income Expense
NonoperatingIncomeExpense
|
-2179 | USD | |
CY2011Q3 | us-gaap |
Operating Income Loss
OperatingIncomeLoss
|
26572 | USD |
CY2011Q3 | us-gaap |
Investment Income Interest
InvestmentIncomeInterest
|
896 | USD |
CY2011Q3 | us-gaap |
Interest Expense
InterestExpense
|
1143 | USD |
CY2011Q3 | us-gaap |
Other Nonoperating Income Expense
OtherNonoperatingIncomeExpense
|
-386 | USD |
CY2011Q3 | us-gaap |
Nonoperating Income Expense
NonoperatingIncomeExpense
|
-633 | USD |
CY2010Q3 | us-gaap |
Investment Income Interest
InvestmentIncomeInterest
|
571 | USD |
CY2010Q3 | us-gaap |
Operating Income Loss
OperatingIncomeLoss
|
20079 | USD |
CY2010Q3 | us-gaap |
Interest Expense
InterestExpense
|
696 | USD |
CY2010Q3 | us-gaap |
Other Nonoperating Income Expense
OtherNonoperatingIncomeExpense
|
7420 | USD |
CY2010Q3 | us-gaap |
Nonoperating Income Expense
NonoperatingIncomeExpense
|
7295 | USD |
us-gaap |
Operating Income Loss
OperatingIncomeLoss
|
58449 | USD | |
us-gaap |
Investment Income Interest
InvestmentIncomeInterest
|
1631 | USD | |
us-gaap |
Interest Expense
InterestExpense
|
2212 | USD | |
us-gaap |
Other Nonoperating Income Expense
OtherNonoperatingIncomeExpense
|
7997 | USD | |
us-gaap |
Nonoperating Income Expense
NonoperatingIncomeExpense
|
7416 | USD | |
us-gaap |
Income Loss From Continuing Operations Before Income Taxes Minority Interest And Income Loss From Equity Method Investments
IncomeLossFromContinuingOperationsBeforeIncomeTaxesMinorityInterestAndIncomeLossFromEquityMethodInvestments
|
70512 | USD | |
us-gaap |
Income Tax Expense Benefit
IncomeTaxExpenseBenefit
|
9482 | USD | |
us-gaap |
Profit Loss
ProfitLoss
|
61030 | USD | |
us-gaap |
Net Income Loss Attributable To Noncontrolling Interest
NetIncomeLossAttributableToNoncontrollingInterest
|
2969 | USD | |
us-gaap |
Net Income Loss
NetIncomeLoss
|
58061 | USD | |
us-gaap |
Income Loss From Continuing Operations Before Income Taxes Minority Interest And Income Loss From Equity Method Investments
IncomeLossFromContinuingOperationsBeforeIncomeTaxesMinorityInterestAndIncomeLossFromEquityMethodInvestments
|
65865 | USD | |
us-gaap |
Income Tax Expense Benefit
IncomeTaxExpenseBenefit
|
17711 | USD | |
us-gaap |
Profit Loss
ProfitLoss
|
48154 | USD | |
us-gaap |
Net Income Loss Attributable To Noncontrolling Interest
NetIncomeLossAttributableToNoncontrollingInterest
|
2795 | USD | |
us-gaap |
Net Income Loss
NetIncomeLoss
|
45359 | USD | |
CY2011Q3 | us-gaap |
Income Loss From Continuing Operations Before Income Taxes Minority Interest And Income Loss From Equity Method Investments
IncomeLossFromContinuingOperationsBeforeIncomeTaxesMinorityInterestAndIncomeLossFromEquityMethodInvestments
|
25939 | USD |
CY2011Q3 | us-gaap |
Income Tax Expense Benefit
IncomeTaxExpenseBenefit
|
-496 | USD |
CY2011Q3 | us-gaap |
Profit Loss
ProfitLoss
|
26435 | USD |
CY2011Q3 | us-gaap |
Net Income Loss Attributable To Noncontrolling Interest
NetIncomeLossAttributableToNoncontrollingInterest
|
1064 | USD |
CY2011Q3 | us-gaap |
Net Income Loss
NetIncomeLoss
|
25371 | USD |
CY2010Q3 | us-gaap |
Income Loss From Continuing Operations Before Income Taxes Minority Interest And Income Loss From Equity Method Investments
IncomeLossFromContinuingOperationsBeforeIncomeTaxesMinorityInterestAndIncomeLossFromEquityMethodInvestments
|
27374 | USD |
CY2010Q3 | us-gaap |
Income Tax Expense Benefit
IncomeTaxExpenseBenefit
|
7586 | USD |
CY2010Q3 | us-gaap |
Profit Loss
ProfitLoss
|
19788 | USD |
CY2010Q3 | us-gaap |
Net Income Loss Attributable To Noncontrolling Interest
NetIncomeLossAttributableToNoncontrollingInterest
|
1118 | USD |
CY2010Q3 | us-gaap |
Net Income Loss
NetIncomeLoss
|
18670 | USD |
us-gaap |
Weighted Average Number Of Shares Outstanding Basic
WeightedAverageNumberOfSharesOutstandingBasic
|
56790 | shares | |
us-gaap |
Weighted Average Number Of Diluted Shares Outstanding
WeightedAverageNumberOfDilutedSharesOutstanding
|
58173 | shares | |
us-gaap |
Earnings Per Share Basic
EarningsPerShareBasic
|
1.02 | ||
us-gaap |
Earnings Per Share Diluted
EarningsPerShareDiluted
|
1.00 | ||
us-gaap |
Weighted Average Number Of Shares Outstanding Basic
WeightedAverageNumberOfSharesOutstandingBasic
|
60926 | shares | |
us-gaap |
Weighted Average Number Of Diluted Shares Outstanding
WeightedAverageNumberOfDilutedSharesOutstanding
|
62258 | shares | |
us-gaap |
Earnings Per Share Basic
EarningsPerShareBasic
|
0.74 | ||
us-gaap |
Earnings Per Share Diluted
EarningsPerShareDiluted
|
0.73 | ||
CY2011Q3 | us-gaap |
Weighted Average Number Of Shares Outstanding Basic
WeightedAverageNumberOfSharesOutstandingBasic
|
56476 | shares |
CY2011Q3 | us-gaap |
Weighted Average Number Of Diluted Shares Outstanding
WeightedAverageNumberOfDilutedSharesOutstanding
|
57748 | shares |
CY2011Q3 | us-gaap |
Earnings Per Share Basic
EarningsPerShareBasic
|
0.45 | |
CY2011Q3 | us-gaap |
Earnings Per Share Diluted
EarningsPerShareDiluted
|
0.44 | |
CY2010Q3 | us-gaap |
Weighted Average Number Of Shares Outstanding Basic
WeightedAverageNumberOfSharesOutstandingBasic
|
59808 | shares |
CY2010Q3 | us-gaap |
Weighted Average Number Of Diluted Shares Outstanding
WeightedAverageNumberOfDilutedSharesOutstanding
|
61028 | shares |
CY2010Q3 | us-gaap |
Earnings Per Share Basic
EarningsPerShareBasic
|
0.31 | |
CY2010Q3 | us-gaap |
Earnings Per Share Diluted
EarningsPerShareDiluted
|
0.31 | |
us-gaap |
Asset Impairment Charges
AssetImpairmentCharges
|
230 | USD | |
CY2011Q3 | us-gaap |
Asset Impairment Charges
AssetImpairmentCharges
|
0 | USD |
CY2010Q3 | us-gaap |
Asset Impairment Charges
AssetImpairmentCharges
|
327 | USD |
us-gaap |
Asset Impairment Charges
AssetImpairmentCharges
|
1006 | USD | |
us-gaap |
Minority Interest Decrease From Distributions To Noncontrolling Interest Holders
MinorityInterestDecreaseFromDistributionsToNoncontrollingInterestHolders
|
-2783 | USD | |
us-gaap |
Other Comprehensive Income Foreign Currency Transaction And Translation Adjustment Net Of Tax Period Increase Decrease
OtherComprehensiveIncomeForeignCurrencyTransactionAndTranslationAdjustmentNetOfTaxPeriodIncreaseDecrease
|
-9731 | USD | |
us-gaap |
Other Comprehensive Income Derivatives Qualifying As Hedges Net Of Tax Period Increase Decrease
OtherComprehensiveIncomeDerivativesQualifyingAsHedgesNetOfTaxPeriodIncreaseDecrease
|
-10414 | USD | |
us-gaap |
Stock Issued During Period Value Stock Options Exercised
StockIssuedDuringPeriodValueStockOptionsExercised
|
8528 | USD | |
us-gaap |
Adjustments To Additional Paid In Capital Tax Effect From Share Based Compensation
AdjustmentsToAdditionalPaidInCapitalTaxEffectFromShareBasedCompensation
|
4520 | USD | |
us-gaap |
Treasury Stock Value Acquired Cost Method
TreasuryStockValueAcquiredCostMethod
|
-58367 | USD | |
ttec |
Vesting Of Restricted Stock Units Issued Out Of Treasury Value
VestingOfRestrictedStockUnitsIssuedOutOfTreasuryValue
|
-4767 | USD | |
us-gaap |
Other Comprehensive Income Defined Benefit Plans Adjustment Net Of Tax Period Increase Decrease
OtherComprehensiveIncomeDefinedBenefitPlansAdjustmentNetOfTaxPeriodIncreaseDecrease
|
334 | USD | |
us-gaap |
Adjustments To Additional Paid In Capital Sharebased Compensation Requisite Service Period Recognition Value
AdjustmentsToAdditionalPaidInCapitalSharebasedCompensationRequisiteServicePeriodRecognitionValue
|
11563 | USD | |
ttec |
Amortization Of Contract Acquisition Costs
AmortizationOfContractAcquisitionCosts
|
1448 | USD | |
us-gaap |
Provision For Doubtful Accounts
ProvisionForDoubtfulAccounts
|
301 | USD | |
us-gaap |
Gain Loss On Foreign Currency Derivatives Recorded In Earnings Net
GainLossOnForeignCurrencyDerivativesRecordedInEarningsNet
|
-966 | USD | |
us-gaap |
Gain Loss On Disposition Of Assets
GainLossOnDispositionOfAssets
|
351 | USD | |
us-gaap |
Deferred Income Tax Expense Benefit
DeferredIncomeTaxExpenseBenefit
|
5582 | USD | |
us-gaap |
Share Based Compensation
ShareBasedCompensation
|
11563 | USD | |
us-gaap |
Excess Tax Benefit From Share Based Compensation Operating Activities
ExcessTaxBenefitFromShareBasedCompensationOperatingActivities
|
756 | USD | |
us-gaap |
Increase Decrease In Prepaid Deferred Expense And Other Assets
IncreaseDecreaseInPrepaidDeferredExpenseAndOtherAssets
|
13459 | USD | |
us-gaap |
Increase Decrease In Accounts Payable And Accrued Liabilities
IncreaseDecreaseInAccountsPayableAndAccruedLiabilities
|
-28302 | USD | |
ttec |
Payments On Capital Lease Obligations And Equipment Financing
PaymentsOnCapitalLeaseObligationsAndEquipmentFinancing
|
1646 | USD | |
us-gaap |
Payments Of Dividends Minority Interest
PaymentsOfDividendsMinorityInterest
|
2783 | USD | |
us-gaap |
Proceeds From Stock Options Exercised
ProceedsFromStockOptionsExercised
|
8528 | USD | |
us-gaap |
Excess Tax Benefit From Share Based Compensation Financing Activities
ExcessTaxBenefitFromShareBasedCompensationFinancingActivities
|
5276 | USD | |
us-gaap |
Net Cash Provided By Used In Operating Activities
NetCashProvidedByUsedInOperatingActivities
|
39502 | USD | |
us-gaap |
Net Cash Provided By Used In Investing Activities
NetCashProvidedByUsedInInvestingActivities
|
-65494 | USD | |
us-gaap |
Effect Of Exchange Rate On Cash And Cash Equivalents
EffectOfExchangeRateOnCashAndCashEquivalents
|
-4870 | USD | |
us-gaap |
Cash And Cash Equivalents Period Increase Decrease
CashAndCashEquivalentsPeriodIncreaseDecrease
|
50424 | USD | |
us-gaap |
Interest Paid
InterestPaid
|
2908 | USD | |
us-gaap |
Income Taxes Paid
IncomeTaxesPaid
|
16710 | USD | |
ttec |
Acquisition Of Equipment Through Installment Purchase Agreements
AcquisitionOfEquipmentThroughInstallmentPurchaseAgreements
|
0 | USD | |
ttec |
Amortization Of Contract Acquisition Costs
AmortizationOfContractAcquisitionCosts
|
4806 | USD | |
us-gaap |
Gain Loss On Foreign Currency Derivatives Recorded In Earnings Net
GainLossOnForeignCurrencyDerivativesRecordedInEarningsNet
|
994 | USD | |
us-gaap |
Payments Of Debt Issuance Costs
PaymentsOfDebtIssuanceCosts
|
22 | USD | |
CY2009Q4 | us-gaap |
Cash And Cash Equivalents At Carrying Value
CashAndCashEquivalentsAtCarryingValue
|
109424 | USD |
us-gaap |
Gain Loss On Disposition Of Assets
GainLossOnDispositionOfAssets
|
482 | USD | |
us-gaap |
Deferred Income Tax Expense Benefit
DeferredIncomeTaxExpenseBenefit
|
2757 | USD | |
us-gaap |
Excess Tax Benefit From Share Based Compensation Operating Activities
ExcessTaxBenefitFromShareBasedCompensationOperatingActivities
|
0 | USD | |
us-gaap |
Share Based Compensation
ShareBasedCompensation
|
9976 | USD | |
us-gaap |
Increase Decrease In Prepaid Deferred Expense And Other Assets
IncreaseDecreaseInPrepaidDeferredExpenseAndOtherAssets
|
-18882 | USD | |
us-gaap |
Increase Decrease In Accounts Payable And Accrued Liabilities
IncreaseDecreaseInAccountsPayableAndAccruedLiabilities
|
-11129 | USD | |
us-gaap |
Net Cash Provided By Used In Operating Activities
NetCashProvidedByUsedInOperatingActivities
|
119956 | USD | |
us-gaap |
Net Cash Provided By Used In Investing Activities
NetCashProvidedByUsedInInvestingActivities
|
-20991 | USD | |
ttec |
Payments On Capital Lease Obligations And Equipment Financing
PaymentsOnCapitalLeaseObligationsAndEquipmentFinancing
|
3167 | USD | |
us-gaap |
Payments Of Dividends Minority Interest
PaymentsOfDividendsMinorityInterest
|
3015 | USD | |
us-gaap |
Proceeds From Stock Options Exercised
ProceedsFromStockOptionsExercised
|
1117 | USD | |
us-gaap |
Excess Tax Benefit From Share Based Compensation Financing Activities
ExcessTaxBenefitFromShareBasedCompensationFinancingActivities
|
143 | USD | |
us-gaap |
Net Cash Provided By Used In Financing Activities
NetCashProvidedByUsedInFinancingActivities
|
-53241 | USD | |
us-gaap |
Cash And Cash Equivalents Period Increase Decrease
CashAndCashEquivalentsPeriodIncreaseDecrease
|
49727 | USD | |
us-gaap |
Interest Paid
InterestPaid
|
1514 | USD | |
us-gaap |
Income Taxes Paid
IncomeTaxesPaid
|
11916 | USD | |
ttec |
Acquisition Of Equipment Through Installment Purchase Agreements
AcquisitionOfEquipmentThroughInstallmentPurchaseAgreements
|
186 | USD | |
us-gaap |
Amortization Of Financing Costs
AmortizationOfFinancingCosts
|
435 | USD | |
us-gaap |
Accretion Expense
AccretionExpense
|
649 | USD | |
us-gaap |
Proceeds From Sale Of Property Plant And Equipment
ProceedsFromSaleOfPropertyPlantAndEquipment
|
2197 | USD | |
us-gaap |
Payments To Acquire Property Plant And Equipment
PaymentsToAcquirePropertyPlantAndEquipment
|
21166 | USD | |
us-gaap |
Payments To Acquire Property Plant And Equipment
PaymentsToAcquirePropertyPlantAndEquipment
|
17391 | USD | |
us-gaap |
Amortization Of Financing Costs
AmortizationOfFinancingCosts
|
447 | USD | |
us-gaap |
Accretion Expense
AccretionExpense
|
60 | USD | |
us-gaap |
Proceeds From Sale Of Property Plant And Equipment
ProceedsFromSaleOfPropertyPlantAndEquipment
|
0 | USD | |
us-gaap |
Provision For Doubtful Accounts
ProvisionForDoubtfulAccounts
|
642 | USD | |
us-gaap |
Payments To Acquire Businesses Net Of Cash Acquired
PaymentsToAcquireBusinessesNetOfCashAcquired
|
45787 | USD | |
us-gaap |
Payments To Acquire Businesses Net Of Cash Acquired
PaymentsToAcquireBusinessesNetOfCashAcquired
|
0 | USD | |
us-gaap |
Payments For Repurchase Of Common Stock
PaymentsForRepurchaseOfCommonStock
|
48319 | USD | |
us-gaap |
Payments For Repurchase Of Common Stock
PaymentsForRepurchaseOfCommonStock
|
58367 | USD | |
us-gaap |
Payments Of Debt Issuance Costs
PaymentsOfDebtIssuanceCosts
|
0 | USD | |
us-gaap |
Effect Of Exchange Rate On Cash And Cash Equivalents
EffectOfExchangeRateOnCashAndCashEquivalents
|
4003 | USD | |
us-gaap |
Cash Acquired From Acquisition
CashAcquiredFromAcquisition
|
14 | USD | |
CY2010Q3 | us-gaap |
Cash And Cash Equivalents At Carrying Value
CashAndCashEquivalentsAtCarryingValue
|
159151 | USD |
ttec |
Gain On Newgen Legal Settlement Net Of Tax
GainOnNewgenLegalSettlementNetOfTax
|
0 | USD | |
ttec |
Gain On Newgen Legal Settlement Net Of Tax
GainOnNewgenLegalSettlementNetOfTax
|
3542 | USD | |
us-gaap |
Increase Decrease In Accounts Receivable
IncreaseDecreaseInAccountsReceivable
|
26332 | USD | |
us-gaap |
Increase Decrease In Accounts Receivable
IncreaseDecreaseInAccountsReceivable
|
-24461 | USD | |
ttec |
Increase Decrease In Deferred Revenue And Other Liabilities
IncreaseDecreaseInDeferredRevenueAndOtherLiabilities
|
-8330 | USD | |
ttec |
Increase Decrease In Deferred Revenue And Other Liabilities
IncreaseDecreaseInDeferredRevenueAndOtherLiabilities
|
-13210 | USD | |
ttec |
Payment Of Contract Acquisition Costs
PaymentOfContractAcquisitionCosts
|
738 | USD | |
ttec |
Payment Of Contract Acquisition Costs
PaymentOfContractAcquisitionCosts
|
0 | USD | |
ttec |
Investment In Deconsolidated Subsidiary
InvestmentInDeconsolidatedSubsidiary
|
3600 | USD | |
ttec |
Investment In Deconsolidated Subsidiary
InvestmentInDeconsolidatedSubsidiary
|
0 | USD | |
us-gaap |
Proceeds From Long Term Lines Of Credit
ProceedsFromLongTermLinesOfCredit
|
556800 | USD | |
us-gaap |
Proceeds From Long Term Lines Of Credit
ProceedsFromLongTermLinesOfCredit
|
745700 | USD | |
us-gaap |
Repayments Of Long Term Lines Of Credit
RepaymentsOfLongTermLinesOfCredit
|
745700 | USD | |
us-gaap |
Repayments Of Long Term Lines Of Credit
RepaymentsOfLongTermLinesOfCredit
|
426500 | USD | |
us-gaap |
Net Cash Provided By Used In Financing Activities
NetCashProvidedByUsedInFinancingActivities
|
81286 | USD |