Aramark (NYSE: ARMK) is a food and facilities services company that provides outsourced dining, catering, facilities management, and related support services to clients across education, healthcare, business and industry, and sports, leisure, and corrections sectors. Revenue is generated through service contracts with institutional clients who outsource food preparation and facility operations rather than self-operate. Aramark held a top 2 position in North America and a top 3 position in most international markets where it has significant operations, based on total revenue in FY2025. The company operates approximately 278,390 employees across a 16-country footprint, with the United States as its largest market. FY2025 total revenue was $18,506.3 million: FSS United States contributed $13,211.9 million with $717.5 million in operating income, and FSS International contributed $5,294.4 million with $193.5 million in operating income. Aramark serves students, patients, employees, sports fans, and corrections populations through multi-year client contracts.
- Revenue model
- Aramark earns revenue through service contracts with institutional clients who pay for outsourced food preparation, catering, facilities management, and related support services. Contracts are typically multi-year arrangements with clients across education, healthcare, business and industry, and sports, leisure, and corrections. New contracts carry higher startup costs and lower margins; renewals are often on terms less favorable than the original contract.
- Products and services
- Food services including dining, catering, banquets, and concessions. Facilities management services including housekeeping, plant operations and maintenance, energy management, custodial, groundskeeping, landscaping, transportation, and capital program management. Sports and entertainment venue services including concessions, retail, merchandise sales, recreational and lodging services. Correctional food services, commissary operations, laundry facilities, and property room management. Facilities services are provided to approximately 210 client families comprising approximately 500 facilities (FY2025 10-K).
- Customers and end markets
- Education institutions including colleges and universities. Healthcare facilities including hospitals. Business and industry clients including corporate campuses. Sports and entertainment venues including 26 Major League Baseball, NBA, NFL, and NHL teams, approximately 30 NCAA Division I college football stadiums, convention centers, national and state parks, and tourist attractions. Corrections facilities. Aramark serves millions of end consumers including students, patients, employees, sports fans, and guests.
- Value-chain role
- Aramark operates as an outsourced service operator sitting between institutional clients and end consumers. It takes over food and facility operations that clients would otherwise self-operate, managing procurement, labor, and service delivery on-site at client locations.
- Geographic exposure
- United States is the largest market, reported as FSS United States with $13,211.9 million in FY2025 revenue. International operations span 15 additional countries, reported as FSS International with $5,294.4 million in FY2025 revenue. Services are also provided on a limited basis in several additional countries and offshore locations.
Source: SEC 10-K, filed 2025-11-25
Industry:
Retail-Eating Places
Peers:
Chipotle Mexican Grill Inc
Darden Restaurants Inc
Domino's Pizza Inc
Dutch Bros Inc
McDonald's Corp
Starbucks Corp
Texas Roadhouse Inc
Yum! Brands Inc
Wendy's Co
Wingstop Inc