$BLIN
Bridgeline Digital, Inc.

2016 Q3 Form 10-K Financial Statement

#000143774917021027 Filed on December 21, 2017

View on sec.gov

Income Statement

Concept 2016 Q3 2016 2015 Q3
Revenue $3.720M $15.90M $4.550M
YoY Change -18.24% -17.32% -21.14%
Cost Of Revenue $1.520M $7.282M $2.260M
YoY Change -32.74% -34.03% -24.92%
Gross Profit $2.210M $8.613M $2.290M
YoY Change -3.49% 5.23% -17.03%
Gross Profit Margin 59.41% 54.19% 50.33%
Selling, General & Admin $2.200M $8.390M $2.000M
YoY Change 10.0% -13.46% -34.21%
% of Gross Profit 99.55% 97.41% 87.34%
Research & Development $430.0K $1.578M $460.0K
YoY Change -6.52% -16.99% -31.34%
% of Gross Profit 19.46% 18.32% 20.09%
Depreciation & Amortization $260.0K $1.309M $360.0K
YoY Change -27.78% -22.77% -21.74%
% of Gross Profit 11.76% 15.2% 15.72%
Operating Expenses $2.920M $12.16M $2.830M
YoY Change 3.18% -49.95% -32.62%
Operating Profit -$710.0K -$3.543M -$540.0K
YoY Change 31.48% -78.0% -62.5%
Interest Expense -$50.00K -$910.0K -$250.0K
YoY Change -80.0% 2.25% 31.58%
% of Operating Profit
Other Income/Expense, Net -$2.690M -$3.410M
YoY Change
Pretax Income -$3.530M -$7.871M -$11.79M
YoY Change -70.06% -53.68% 610.24%
Income Tax -$90.00K -$47.00K -$310.0K
% Of Pretax Income
Net Earnings -$3.440M -$7.824M -$11.48M
YoY Change -70.03% -53.34% 530.77%
Net Earnings / Revenue -92.47% -49.22% -252.31%
Basic Earnings Per Share
Diluted Earnings Per Share -$49.14M -$195.5M -$574.0M
COMMON SHARES
Basic Shares Outstanding 4.441M
Diluted Shares Outstanding

Balance Sheet

Concept 2016 Q3 2016 2015 Q3
SHORT-TERM ASSETS
Cash & Short-Term Investments $660.0K $660.0K $340.0K
YoY Change 94.12% 94.12% -73.02%
Cash & Equivalents $661.0K $660.0K $337.0K
Short-Term Investments
Other Short-Term Assets $380.0K $380.0K $680.0K
YoY Change -44.12% -44.12% -9.33%
Inventory
Prepaid Expenses
Receivables $2.550M $2.550M $2.460M
Other Receivables $0.00 $0.00 $0.00
Total Short-Term Assets $3.591M $3.590M $3.480M
YoY Change 3.19% 3.16% -34.89%
LONG-TERM ASSETS
Property, Plant & Equipment $512.0K $510.0K $1.315M
YoY Change -61.06% -61.36% -39.54%
Goodwill $12.64M $12.64M
YoY Change 0.0% -45.37%
Intangibles $548.0K $1.028M
YoY Change -46.69% -35.02%
Long-Term Investments
YoY Change
Other Assets $436.0K $440.0K $723.0K
YoY Change -39.7% -38.89% -45.1%
Total Long-Term Assets $14.14M $14.14M $15.71M
YoY Change -10.0% -9.99% -44.33%
TOTAL ASSETS
Total Short-Term Assets $3.591M $3.590M $3.480M
Total Long-Term Assets $14.14M $14.14M $15.71M
Total Assets $17.73M $17.73M $19.19M
YoY Change -7.6% -7.61% -42.83%
SHORT-TERM LIABILITIES
YoY Change
Accounts Payable $1.285M $1.290M $1.626M
YoY Change -20.97% -20.86% 44.4%
Accrued Expenses $946.0K $1.020M $1.046M
YoY Change -9.56% -32.45% 9.3%
Deferred Revenue
YoY Change
Short-Term Debt $0.00 $0.00 $0.00
YoY Change
Long-Term Debt Due $50.00K $92.00K
YoY Change -87.8% -90.66%
Total Short-Term Liabilities $3.711M $3.710M $5.094M
YoY Change -27.15% -27.11% -13.79%
LONG-TERM LIABILITIES
Long-Term Debt $2.115M $2.120M $7.695M
YoY Change -72.51% -72.47% 29.65%
Other Long-Term Liabilities $400.0K $400.0K $726.0K
YoY Change -44.9% -45.21% -37.14%
Total Long-Term Liabilities $2.515M $2.520M $8.421M
YoY Change -70.13% -70.11% 18.77%
TOTAL LIABILITIES
Total Short-Term Liabilities $3.711M $3.710M $5.094M
Total Long-Term Liabilities $2.515M $2.520M $8.421M
Total Liabilities $6.226M $6.230M $13.52M
YoY Change -53.93% -53.92% -0.82%
SHAREHOLDERS EQUITY
Retained Earnings -$52.37M -$44.41M
YoY Change 17.91% 61.32%
Common Stock $4.000K $5.000K
YoY Change -20.0% 0.0%
Preferred Stock
YoY Change
Treasury Stock (at cost)
YoY Change
Treasury Stock Shares
Shareholders Equity $11.50M $11.50M $5.672M
YoY Change
Total Liabilities & Shareholders Equity $17.73M $17.73M $19.19M
YoY Change -7.6% -7.61% -42.83%

Cashflow Statement

Concept 2016 Q3 2016 2015 Q3
OPERATING ACTIVITIES
Net Income -$3.440M -$7.824M -$11.48M
YoY Change -70.03% -53.34% 530.77%
Depreciation, Depletion And Amortization $260.0K $1.309M $360.0K
YoY Change -27.78% -22.77% -21.74%
Cash From Operating Activities -$1.170M -$2.682M -$120.0K
YoY Change 875.0% -2.83% -87.63%
INVESTING ACTIVITIES
Capital Expenditures -$40.00K $23.00K -$90.00K
YoY Change -55.56% -81.45% 28.57%
Acquisitions
YoY Change
Other Investing Activities
YoY Change
Cash From Investing Activities -$40.00K -$165.0K -$90.00K
YoY Change -55.56% -13.16% -64.0%
FINANCING ACTIVITIES
Cash Dividend Paid
YoY Change
Common Stock Issuance & Retirement, Net $3.715M
YoY Change 1785.79%
Debt Paid & Issued, Net
YoY Change
Cash From Financing Activities 1.640M 3.168M -30.00K
YoY Change -5566.67% 53.79% -103.12%
NET CHANGE
Cash From Operating Activities -1.170M -2.682M -120.0K
Cash From Investing Activities -40.00K -165.0K -90.00K
Cash From Financing Activities 1.640M 3.168M -30.00K
Net Change In Cash 430.0K 321.0K -240.0K
YoY Change -279.17% -136.07% -7.69%
FREE CASH FLOW
Cash From Operating Activities -$1.170M -$2.682M -$120.0K
Capital Expenditures -$40.00K $23.00K -$90.00K
Free Cash Flow -$1.130M -$2.705M -$30.00K
YoY Change 3666.67% -6.21% -96.67%

Facts In Submission

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CY2017 us-gaap Concentration Risk Credit Risk
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<div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style=" margin: 0pt; text-align: left; font-family: Times New Roman, Times, serif; font-size: 10pt;"><div style="display: inline; font-style: italic;">Concentration of Credit Risk, Significant Customers, and Off-Balance Sheet Risk</div></div> <div style=" margin: 0pt; text-align: justify; font-family: Times New Roman, Times, serif; font-size: 10pt;">&nbsp;</div> <div style=" margin: 0pt; text-align: justify; font-family: Times New Roman, Times, serif; font-size: 10pt;">F<div style="display: inline; font-family: Times New Roman, Times, serif; font-size: 10pt;">inancial instruments, which potentially expose the Company to concentrations of credit risk consist primarily of cash, cash equivalents, and accounts receivable. The Company&#x2019;s cash is maintained with what management believes to be a high-credit quality financial institution.&nbsp;&nbsp;At times, deposits held at this bank <div style="display: inline; font-style: italic; font-weight: inherit; font-style: normal;"> may </div>exceed the federally insured limits.&nbsp;&nbsp;Management believes that the financial institutions that hold the Company&#x2019;s deposits are financially sound and have minimal credit risk. Risks associated with cash and cash equivalents are mitigated by the Company&#x2019;s investment policy, which limits the Company&#x2019;s investing of excess cash into only money market mutual funds.</div></div> <div style=" margin: 0pt; text-align: justify; font-family: Times New Roman, Times, serif; font-size: 10pt;">&nbsp;</div> <div style=" margin: 0pt; text-align: justify; font-family: Times New Roman, Times, serif; font-size: 10pt;">The Company extends credit to customers on an unsecured basis in the normal course of b<div style="display: inline; font-family: Times New Roman, Times, serif; font-size: 10pt;">usiness.&nbsp;&nbsp;Management performs ongoing credit evaluations of its customers&#x2019; financial condition and limits the amount of credit when deemed necessary.&nbsp;&nbsp;Accounts receivable are carried at original invoice less an estimate for doubtful accounts based on a review of all outstanding amounts. The Company had <div style="display: inline; font-style: italic; font-weight: inherit; font-style: normal;">two</div> customers that contributed approximately <div style="display: inline; font-style: italic; font-weight: inherit; font-style: normal;">12%</div> of revenue for fiscal <div style="display: inline; font-style: italic; font-weight: inherit; font-style: normal;">2017</div> and <div style="display: inline; font-style: italic; font-weight: inherit; font-style: normal;">one</div> customer that contributed approximately <div style="display: inline; font-style: italic; font-weight: inherit; font-style: normal;">10%</div> of revenue in fiscal <div style="display: inline; font-style: italic; font-weight: inherit; font-style: normal;">2016.</div> The Company had <div style="display: inline; font-style: italic; font-weight: inherit; font-style: normal;"><div style="display: inline; font-style: italic; font-weight: inherit; font-style: normal;">two</div></div> customers that had an accounts receivable balance of greater than <div style="display: inline; font-style: italic; font-weight: inherit; font-style: normal;"><div style="display: inline; font-style: italic; font-weight: inherit; font-style: normal;">10%</div></div> of total accounts receivable at <div style="display: inline; font-style: italic; font-weight: inherit; font-style: normal;"> September 30, 2017 </div>and <div style="display: inline; font-style: italic; font-weight: inherit; font-style: normal;">2016.</div> </div></div> <div style=" margin: 0pt; text-align: justify; font-family: Times New Roman, Times, serif; font-size: 10pt;">&nbsp;</div> <div style=" margin: 0pt; text-align: justify; font-family: Times New Roman, Times, serif; font-size: 10pt;">The Company has <div style="display: inline; font-style: italic; font-weight: inherit; font-style: normal;">no</div> significant off-balance sheets risks such as foreign exchange contracts, interest rate swaps, option contracts or other foreign hedging<div style="display: inline; font-family: Times New Roman, Times, serif; font-size: 10pt;"> agreements.</div></div></div></div></div></div></div></div></div></div></div>
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CY2016Q3 us-gaap Deferred Tax Assets Operating Loss Carryforwards
DeferredTaxAssetsOperatingLossCarryforwards
9770000
CY2017Q3 us-gaap Deferred Tax Assets Other
DeferredTaxAssetsOther
29000
CY2017Q3 us-gaap Deferred Tax Assets Tax Deferred Expense Reserves And Accruals Allowance For Doubtful Accounts
DeferredTaxAssetsTaxDeferredExpenseReservesAndAccrualsAllowanceForDoubtfulAccounts
74000
CY2016Q3 us-gaap Deferred Tax Assets Tax Deferred Expense Reserves And Accruals Allowance For Doubtful Accounts
DeferredTaxAssetsTaxDeferredExpenseReservesAndAccrualsAllowanceForDoubtfulAccounts
54000
CY2017Q3 us-gaap Deferred Tax Assets Valuation Allowance
DeferredTaxAssetsValuationAllowance
11663000
CY2016Q3 us-gaap Deferred Tax Assets Valuation Allowance
DeferredTaxAssetsValuationAllowance
11472000
CY2017 us-gaap Defined Benefit Plan Contributions By Employer
DefinedBenefitPlanContributionsByEmployer
0
CY2016 us-gaap Defined Benefit Plan Contributions By Employer
DefinedBenefitPlanContributionsByEmployer
0
CY2017Q3 us-gaap Deferred Tax Assets Property Plant And Equipment
DeferredTaxAssetsPropertyPlantAndEquipment
118000
CY2016Q3 us-gaap Deferred Tax Assets Property Plant And Equipment
DeferredTaxAssetsPropertyPlantAndEquipment
152000
CY2017Q3 us-gaap Deferred Tax Assets Tax Credit Carryforwards
DeferredTaxAssetsTaxCreditCarryforwards
9000
CY2016Q3 us-gaap Deferred Tax Assets Tax Credit Carryforwards
DeferredTaxAssetsTaxCreditCarryforwards
9000
CY2017Q3 us-gaap Deferred Tax Assets Tax Deferred Expense
DeferredTaxAssetsTaxDeferredExpense
595000
CY2016Q3 us-gaap Deferred Tax Assets Tax Deferred Expense
DeferredTaxAssetsTaxDeferredExpense
489000
CY2017Q3 us-gaap Deferred Tax Assets Tax Deferred Expense Compensation And Benefits Compensated Absences
DeferredTaxAssetsTaxDeferredExpenseCompensationAndBenefitsCompensatedAbsences
83000
CY2016Q3 us-gaap Deferred Tax Assets Tax Deferred Expense Compensation And Benefits Compensated Absences
DeferredTaxAssetsTaxDeferredExpenseCompensationAndBenefitsCompensatedAbsences
3000
CY2017 us-gaap Depreciation
Depreciation
256000
CY2016 us-gaap Depreciation
Depreciation
707000
CY2017 us-gaap Depreciation Depletion And Amortization
DepreciationDepletionAndAmortization
582000
CY2016 us-gaap Depreciation Depletion And Amortization
DepreciationDepletionAndAmortization
1309000
CY2017 us-gaap Depreciation Nonproduction
DepreciationNonproduction
256000
CY2016 us-gaap Depreciation Nonproduction
DepreciationNonproduction
707000
CY2017Q3 us-gaap Dividends Payable Current And Noncurrent
DividendsPayableCurrentAndNoncurrent
281000
CY2016Q3 us-gaap Dividends Payable Current And Noncurrent
DividendsPayableCurrentAndNoncurrent
131000
CY2017 us-gaap Earnings Per Share Basic And Diluted
EarningsPerShareBasicAndDiluted
-0.45
CY2016 us-gaap Earnings Per Share Basic And Diluted
EarningsPerShareBasicAndDiluted
-4.20
CY2017 us-gaap Effect Of Exchange Rate On Cash And Cash Equivalents
EffectOfExchangeRateOnCashAndCashEquivalents
3000
CY2016 us-gaap Effect Of Exchange Rate On Cash And Cash Equivalents
EffectOfExchangeRateOnCashAndCashEquivalents
3000
CY2017Q3 us-gaap Employee Related Liabilities Current
EmployeeRelatedLiabilitiesCurrent
244000
CY2016Q3 us-gaap Employee Related Liabilities Current
EmployeeRelatedLiabilitiesCurrent
194000
CY2017Q3 us-gaap Employee Service Share Based Compensation Nonvested Awards Total Compensation Cost Not Yet Recognized
EmployeeServiceShareBasedCompensationNonvestedAwardsTotalCompensationCostNotYetRecognized
555
CY2017Q3 us-gaap Finite Lived Intangible Assets Amortization Expense Next Twelve Months
FiniteLivedIntangibleAssetsAmortizationExpenseNextTwelveMonths
242000
CY2017Q3 us-gaap Finite Lived Intangible Assets Amortization Expense Year Three
FiniteLivedIntangibleAssetsAmortizationExpenseYearThree
10000
CY2017Q3 us-gaap Finite Lived Intangible Assets Amortization Expense Year Two
FiniteLivedIntangibleAssetsAmortizationExpenseYearTwo
11000
CY2017Q3 us-gaap Finite Lived Intangible Assets Net
FiniteLivedIntangibleAssetsNet
263000
CY2016Q3 us-gaap Finite Lived Intangible Assets Net
FiniteLivedIntangibleAssetsNet
548000
CY2017 us-gaap Gain Loss On Disposition Of Assets1
GainLossOnDispositionOfAssets1
-94000
CY2016 us-gaap Gain Loss On Disposition Of Assets1
GainLossOnDispositionOfAssets1
-67000
CY2017 us-gaap General And Administrative Expense
GeneralAndAdministrativeExpense
3256000
CY2016 us-gaap General And Administrative Expense
GeneralAndAdministrativeExpense
3456000
CY2017Q3 us-gaap Goodwill
Goodwill
12641000
CY2016Q3 us-gaap Goodwill
Goodwill
12641000
CY2017 us-gaap Gross Profit
GrossProfit
9133000
CY2016 us-gaap Gross Profit
GrossProfit
8613000
CY2017 us-gaap Impairment Of Long Lived Assets Held For Use
ImpairmentOfLongLivedAssetsHeldForUse
0
CY2016 us-gaap Impairment Of Long Lived Assets Held For Use
ImpairmentOfLongLivedAssetsHeldForUse
0
CY2017 us-gaap Income Loss From Continuing Operations Before Income Taxes Extraordinary Items Noncontrolling Interest
IncomeLossFromContinuingOperationsBeforeIncomeTaxesExtraordinaryItemsNoncontrollingInterest
-1586000
CY2016 us-gaap Income Loss From Continuing Operations Before Income Taxes Extraordinary Items Noncontrolling Interest
IncomeLossFromContinuingOperationsBeforeIncomeTaxesExtraordinaryItemsNoncontrollingInterest
-7871000
CY2017 us-gaap Income Tax Expense Benefit
IncomeTaxExpenseBenefit
16000
CY2016 us-gaap Income Tax Expense Benefit
IncomeTaxExpenseBenefit
-47000
CY2017 us-gaap Income Tax Reconciliation Change In Deferred Tax Assets Valuation Allowance
IncomeTaxReconciliationChangeInDeferredTaxAssetsValuationAllowance
193000
CY2016 us-gaap Income Tax Reconciliation Change In Deferred Tax Assets Valuation Allowance
IncomeTaxReconciliationChangeInDeferredTaxAssetsValuationAllowance
1964000
CY2017 us-gaap Income Tax Reconciliation Foreign Income Tax Rate Differential
IncomeTaxReconciliationForeignIncomeTaxRateDifferential
CY2016 us-gaap Income Tax Reconciliation Foreign Income Tax Rate Differential
IncomeTaxReconciliationForeignIncomeTaxRateDifferential
CY2017 us-gaap Income Tax Reconciliation Income Tax Expense Benefit At Federal Statutory Income Tax Rate
IncomeTaxReconciliationIncomeTaxExpenseBenefitAtFederalStatutoryIncomeTaxRate
-556000
CY2016 us-gaap Income Tax Reconciliation Income Tax Expense Benefit At Federal Statutory Income Tax Rate
IncomeTaxReconciliationIncomeTaxExpenseBenefitAtFederalStatutoryIncomeTaxRate
-2606000
CY2017 us-gaap Income Tax Reconciliation Nondeductible Expense
IncomeTaxReconciliationNondeductibleExpense
365000
CY2016 us-gaap Income Tax Reconciliation Nondeductible Expense
IncomeTaxReconciliationNondeductibleExpense
494000
CY2017 us-gaap Income Tax Reconciliation Other Reconciling Items
IncomeTaxReconciliationOtherReconcilingItems
100000
CY2016 us-gaap Income Tax Reconciliation Other Reconciling Items
IncomeTaxReconciliationOtherReconcilingItems
576000
CY2017 us-gaap Income Tax Reconciliation State And Local Income Taxes
IncomeTaxReconciliationStateAndLocalIncomeTaxes
-86000
CY2016 us-gaap Income Tax Reconciliation State And Local Income Taxes
IncomeTaxReconciliationStateAndLocalIncomeTaxes
-475000
CY2017 us-gaap Income Taxes Paid
IncomeTaxesPaid
18000
CY2016 us-gaap Income Taxes Paid
IncomeTaxesPaid
17000
CY2017 us-gaap Increase Decrease In Accounts And Other Receivables
IncreaseDecreaseInAccountsAndOtherReceivables
477000
CY2016 us-gaap Increase Decrease In Accounts And Other Receivables
IncreaseDecreaseInAccountsAndOtherReceivables
86000
CY2017 us-gaap Increase Decrease In Accounts Payable And Accrued Liabilities
IncreaseDecreaseInAccountsPayableAndAccruedLiabilities
-163000
CY2016 us-gaap Increase Decrease In Accounts Payable And Accrued Liabilities
IncreaseDecreaseInAccountsPayableAndAccruedLiabilities
-425000
CY2017 us-gaap Increase Decrease In Deferred Revenue
IncreaseDecreaseInDeferredRevenue
106000
CY2016 us-gaap Increase Decrease In Deferred Revenue
IncreaseDecreaseInDeferredRevenue
-182000
CY2017 us-gaap Increase Decrease In Other Operating Liabilities
IncreaseDecreaseInOtherOperatingLiabilities
-175000
CY2016 us-gaap Increase Decrease In Other Operating Liabilities
IncreaseDecreaseInOtherOperatingLiabilities
-243000
CY2017 us-gaap Increase Decrease In Prepaid Deferred Expense And Other Assets
IncreaseDecreaseInPrepaidDeferredExpenseAndOtherAssets
-77000
CY2016 us-gaap Increase Decrease In Prepaid Deferred Expense And Other Assets
IncreaseDecreaseInPrepaidDeferredExpenseAndOtherAssets
-356000
CY2017 us-gaap Induced Conversion Of Convertible Debt Expense
InducedConversionOfConvertibleDebtExpense
CY2016 us-gaap Induced Conversion Of Convertible Debt Expense
InducedConversionOfConvertibleDebtExpense
3414000
CY2017Q3 us-gaap Intangible Assets Net Excluding Goodwill
IntangibleAssetsNetExcludingGoodwill
263000
CY2016Q3 us-gaap Intangible Assets Net Excluding Goodwill
IntangibleAssetsNetExcludingGoodwill
548000
CY2017 us-gaap Interest Costs Capitalized
InterestCostsCapitalized
CY2016 us-gaap Interest Costs Capitalized
InterestCostsCapitalized
204000
CY2017 us-gaap Interest Income Expense Net
InterestIncomeExpenseNet
-201000
CY2016 us-gaap Interest Income Expense Net
InterestIncomeExpenseNet
-914000
CY2017 us-gaap Interest Paid Net
InterestPaidNet
128000
CY2016 us-gaap Interest Paid Net
InterestPaidNet
469000
CY2017 us-gaap Lease And Rental Expense
LeaseAndRentalExpense
686000
CY2016 us-gaap Lease And Rental Expense
LeaseAndRentalExpense
976000
CY2017Q3 us-gaap Liabilities
Liabilities
6299000
CY2016Q3 us-gaap Liabilities
Liabilities
6226000
CY2017Q3 us-gaap Liabilities And Stockholders Equity
LiabilitiesAndStockholdersEquity
17573000
CY2016Q3 us-gaap Liabilities And Stockholders Equity
LiabilitiesAndStockholdersEquity
17728000
CY2017Q3 us-gaap Liabilities Current
LiabilitiesCurrent
3627000
CY2016Q3 us-gaap Liabilities Current
LiabilitiesCurrent
3711000
CY2016Q3 us-gaap Liabilities Fair Value Disclosure
LiabilitiesFairValueDisclosure
75000
CY2017Q3 us-gaap Liability For Uncertain Tax Positions Current
LiabilityForUncertainTaxPositionsCurrent
0
CY2016Q3 us-gaap Liability For Uncertain Tax Positions Current
LiabilityForUncertainTaxPositionsCurrent
0
CY2017 us-gaap License Costs
LicenseCosts
1969000
CY2016 us-gaap License Costs
LicenseCosts
1835000
CY2017 us-gaap Licenses Revenue
LicensesRevenue
6788000
CY2016 us-gaap Licenses Revenue
LicensesRevenue
6084000
CY2017Q3 us-gaap Long Term Debt Noncurrent
LongTermDebtNoncurrent
2500000
CY2016Q3 us-gaap Long Term Debt Noncurrent
LongTermDebtNoncurrent
2115000
CY2017 us-gaap Net Cash Provided By Used In Financing Activities
NetCashProvidedByUsedInFinancingActivities
1117000
CY2016 us-gaap Net Cash Provided By Used In Financing Activities
NetCashProvidedByUsedInFinancingActivities
3168000
CY2017 us-gaap Net Cash Provided By Used In Investing Activities
NetCashProvidedByUsedInInvestingActivities
-93000
CY2016 us-gaap Net Cash Provided By Used In Investing Activities
NetCashProvidedByUsedInInvestingActivities
-165000
CY2017 us-gaap Net Cash Provided By Used In Operating Activities
NetCashProvidedByUsedInOperatingActivities
-940000
CY2016 us-gaap Net Cash Provided By Used In Operating Activities
NetCashProvidedByUsedInOperatingActivities
-2682000
CY2017 us-gaap Net Income Loss
NetIncomeLoss
-1602000
CY2016 us-gaap Net Income Loss
NetIncomeLoss
-7824000
CY2017 us-gaap Net Income Loss Available To Common Stockholders Basic
NetIncomeLossAvailableToCommonStockholdersBasic
-1883000
CY2016 us-gaap Net Income Loss Available To Common Stockholders Basic
NetIncomeLossAvailableToCommonStockholdersBasic
-7955000
CY2017 us-gaap Number Of Reportable Segments
NumberOfReportableSegments
1
CY2017 us-gaap Number Of Reporting Units
NumberOfReportingUnits
1
CY2017 us-gaap Operating Expenses
OperatingExpenses
10518000
CY2016 us-gaap Operating Expenses
OperatingExpenses
12156000
CY2017 us-gaap Operating Income Loss
OperatingIncomeLoss
-1385000
CY2016 us-gaap Operating Income Loss
OperatingIncomeLoss
-3543000
CY2017Q3 us-gaap Operating Leases Future Minimum Payments Due
OperatingLeasesFutureMinimumPaymentsDue
950000
CY2017Q3 us-gaap Operating Leases Future Minimum Payments Due In Four Years
OperatingLeasesFutureMinimumPaymentsDueInFourYears
97000
CY2017Q3 us-gaap Operating Leases Future Minimum Payments Due In Three Years
OperatingLeasesFutureMinimumPaymentsDueInThreeYears
242000
CY2017Q3 us-gaap Operating Leases Future Minimum Payments Due In Two Years
OperatingLeasesFutureMinimumPaymentsDueInTwoYears
611000
CY2016 us-gaap Other Comprehensive Income Foreign Currency Transaction And Translation Adjustment Net Of Tax Portion Attributable To Parent
OtherComprehensiveIncomeForeignCurrencyTransactionAndTranslationAdjustmentNetOfTaxPortionAttributableToParent
3000
CY2016 us-gaap Other Comprehensive Income Loss Foreign Currency Transaction And Translation Adjustment Net Of Tax
OtherComprehensiveIncomeLossForeignCurrencyTransactionAndTranslationAdjustmentNetOfTax
3000
CY2017 us-gaap Other Comprehensive Income Loss Foreign Currency Transaction And Translation Adjustment Net Of Tax
OtherComprehensiveIncomeLossForeignCurrencyTransactionAndTranslationAdjustmentNetOfTax
3000
CY2017 us-gaap Other Depreciation And Amortization
OtherDepreciationAndAmortization
100000
CY2016 us-gaap Other Depreciation And Amortization
OtherDepreciationAndAmortization
530000
CY2017Q3 us-gaap Other Liabilities Noncurrent
OtherLiabilitiesNoncurrent
172000
CY2016Q3 us-gaap Other Liabilities Noncurrent
OtherLiabilitiesNoncurrent
400000
CY2016 us-gaap Payments For Restructuring
PaymentsForRestructuring
534000
CY2017 us-gaap Payments For Restructuring
PaymentsForRestructuring
550000
CY2017 us-gaap Payments To Acquire Businesses And Interest In Affiliates
PaymentsToAcquireBusinessesAndInterestInAffiliates
75000
CY2017Q3 us-gaap Other Accrued Liabilities Current
OtherAccruedLiabilitiesCurrent
201000
CY2016Q3 us-gaap Other Accrued Liabilities Current
OtherAccruedLiabilitiesCurrent
103000
CY2017Q3 us-gaap Other Assets Noncurrent
OtherAssetsNoncurrent
334000
CY2016Q3 us-gaap Other Assets Noncurrent
OtherAssetsNoncurrent
436000
CY2017 us-gaap Other Comprehensive Income Foreign Currency Transaction And Translation Adjustment Net Of Tax Portion Attributable To Parent
OtherComprehensiveIncomeForeignCurrencyTransactionAndTranslationAdjustmentNetOfTaxPortionAttributableToParent
3000
CY2016 us-gaap Payments To Acquire Businesses And Interest In Affiliates
PaymentsToAcquireBusinessesAndInterestInAffiliates
393000
CY2017 us-gaap Payments To Acquire Property Plant And Equipment
PaymentsToAcquirePropertyPlantAndEquipment
47000
CY2016 us-gaap Payments To Acquire Property Plant And Equipment
PaymentsToAcquirePropertyPlantAndEquipment
23000
CY2017 us-gaap Payments To Develop Software
PaymentsToDevelopSoftware
46000
CY2016 us-gaap Payments To Develop Software
PaymentsToDevelopSoftware
142000
CY2017 us-gaap Preferred Stock Dividends Income Statement Impact
PreferredStockDividendsIncomeStatementImpact
281000
CY2016 us-gaap Preferred Stock Dividends Income Statement Impact
PreferredStockDividendsIncomeStatementImpact
131000
CY2017Q3 us-gaap Preferred Stock Liquidation Preference Value
PreferredStockLiquidationPreferenceValue
2509000
CY2017Q3 us-gaap Preferred Stock Par Or Stated Value Per Share
PreferredStockParOrStatedValuePerShare
0.001
CY2016Q3 us-gaap Preferred Stock Par Or Stated Value Per Share
PreferredStockParOrStatedValuePerShare
0.001
CY2017Q3 us-gaap Preferred Stock Shares Authorized
PreferredStockSharesAuthorized
1000000
CY2016Q3 us-gaap Preferred Stock Shares Authorized
PreferredStockSharesAuthorized
1000000
CY2017Q3 us-gaap Preferred Stock Shares Issued
PreferredStockSharesIssued
243536
CY2016Q3 us-gaap Preferred Stock Shares Issued
PreferredStockSharesIssued
221092
CY2017Q3 us-gaap Preferred Stock Shares Outstanding
PreferredStockSharesOutstanding
243536
CY2016Q3 us-gaap Preferred Stock Shares Outstanding
PreferredStockSharesOutstanding
221092
CY2017Q3 us-gaap Preferred Stock Value
PreferredStockValue
CY2016Q3 us-gaap Preferred Stock Value
PreferredStockValue
CY2017Q3 us-gaap Prepaid Expense And Other Assets Current
PrepaidExpenseAndOtherAssetsCurrent
352000
CY2016Q3 us-gaap Prepaid Expense And Other Assets Current
PrepaidExpenseAndOtherAssetsCurrent
381000
CY2017 us-gaap Proceeds From Bank Debt
ProceedsFromBankDebt
CY2016 us-gaap Proceeds From Bank Debt
ProceedsFromBankDebt
500000
CY2017 us-gaap Proceeds From Issuance Of Common Stock
ProceedsFromIssuanceOfCommonStock
852000
CY2016 us-gaap Proceeds From Issuance Of Common Stock
ProceedsFromIssuanceOfCommonStock
3715000
CY2017 us-gaap Proceeds From Lines Of Credit
ProceedsFromLinesOfCredit
2177000
CY2016 us-gaap Proceeds From Lines Of Credit
ProceedsFromLinesOfCredit
383000
CY2017 us-gaap Proceeds From Related Party Debt
ProceedsFromRelatedPartyDebt
CY2016 us-gaap Proceeds From Related Party Debt
ProceedsFromRelatedPartyDebt
1000000
CY2017 us-gaap Property Plant And Equipment Disposals
PropertyPlantAndEquipmentDisposals
5900000
CY2016 us-gaap Property Plant And Equipment Disposals
PropertyPlantAndEquipmentDisposals
1100000
CY2017Q3 us-gaap Property Plant And Equipment Gross
PropertyPlantAndEquipmentGross
1144000
CY2016Q3 us-gaap Property Plant And Equipment Gross
PropertyPlantAndEquipmentGross
7059000
CY2017Q3 us-gaap Property Plant And Equipment Net
PropertyPlantAndEquipmentNet
209000
CY2016Q3 us-gaap Property Plant And Equipment Net
PropertyPlantAndEquipmentNet
512000
CY2017 us-gaap Repayments Of Bank Debt
RepaymentsOfBankDebt
CY2016 us-gaap Repayments Of Bank Debt
RepaymentsOfBankDebt
750000
CY2017 us-gaap Repayments Of Lines Of Credit
RepaymentsOfLinesOfCredit
1792000
CY2016 us-gaap Repayments Of Lines Of Credit
RepaymentsOfLinesOfCredit
963000
CY2017 us-gaap Repayments Of Long Term Capital Lease Obligations
RepaymentsOfLongTermCapitalLeaseObligations
45000
CY2016 us-gaap Repayments Of Long Term Capital Lease Obligations
RepaymentsOfLongTermCapitalLeaseObligations
324000
CY2017 us-gaap Research And Development Expense
ResearchAndDevelopmentExpense
1587000
CY2016 us-gaap Research And Development Expense
ResearchAndDevelopmentExpense
1578000
CY2016 us-gaap Restructuring Charges
RestructuringCharges
663000
CY2017 us-gaap Restructuring Charges
RestructuringCharges
241000
CY2015Q3 us-gaap Restructuring Reserve
RestructuringReserve
307000
CY2016Q3 us-gaap Restructuring Reserve
RestructuringReserve
440000
CY2017Q3 us-gaap Restructuring Reserve
RestructuringReserve
176000
CY2016 us-gaap Restructuring Reserve Accrual Adjustment1
RestructuringReserveAccrualAdjustment1
4000
CY2017 us-gaap Restructuring Reserve Accrual Adjustment1
RestructuringReserveAccrualAdjustment1
33000
CY2017Q3 us-gaap Restructuring Reserve Current
RestructuringReserveCurrent
119000
CY2016Q3 us-gaap Restructuring Reserve Current
RestructuringReserveCurrent
331000
CY2017 us-gaap Restructuring Settlement And Impairment Provisions
RestructuringSettlementAndImpairmentProvisions
286000
CY2016 us-gaap Restructuring Settlement And Impairment Provisions
RestructuringSettlementAndImpairmentProvisions
879000
CY2017Q3 us-gaap Retained Earnings Accumulated Deficit
RetainedEarningsAccumulatedDeficit
-54249000
CY2016Q3 us-gaap Retained Earnings Accumulated Deficit
RetainedEarningsAccumulatedDeficit
-52366000
CY2017 us-gaap Revenue Recognition Deferred Revenue
RevenueRecognitionDeferredRevenue
<div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style=" margin: 0pt; text-align: justify; font-family: Times New Roman, Times, serif; font-size: 10pt;"><div style="display: inline; font-style: italic;">Deferred Revenue</div></div> <div style=" margin: 0pt; text-align: left; font-family: Times New Roman, Times, serif; font-size: 10pt;">&nbsp;</div> <div style=" margin: 0pt; text-align: justify; font-family: Times New Roman, Times, serif; font-size: 10pt;">Deferred revenue includes <div style="display: inline; font-family: Times New Roman, Times, serif; font-size: 10pt;">PCS and services billed in advance.&nbsp;&nbsp;PCS revenue, whether sold separately or as part of a multiple element arrangement, is deferred and recognized ratably over the term of the maintenance contract, generally <div style="display: inline; font-style: italic; font-weight: inherit; font-style: normal;">12</div> months.&nbsp;&nbsp;Payments made for PCS fees are generally made in advance and are nonrefundable.&nbsp;&nbsp;Revenue from consulting and training services is recognized as the related services are performed, using a proportional performance model.</div></div></div></div></div></div></div></div></div></div></div>
CY2017 us-gaap Revenue Recognition Multiple Element Arrangements
RevenueRecognitionMultipleElementArrangements
<div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style=" margin: 0pt; text-align: justify; font-family: Times New Roman, Times, serif; font-size: 10pt;"><div style="display: inline; font-style: italic;">Multiple Element Arrangements</div><div style="display: inline; font-family: Times New Roman, Times, serif; font-size: 10pt;">&nbsp;</div></div> <div style=" font-family: Times New Roman, Times, serif; font-size: 10pt; margin-top: 0pt; margin-bottom: 0pt;">&nbsp;</div> <div style=" margin: 0pt; text-align: justify; font-family: Times New Roman, Times, serif; font-size: 10pt;">&nbsp;<div style="display: inline; font-family: Times New Roman, Times, serif; font-size: 10pt;">In accounting for multiple element arrangements,&nbsp;we follow either ASC Topic <div style="display: inline; font-style: italic; font-weight: inherit; font-style: normal;">605</div>-<div style="display: inline; font-style: italic; font-weight: inherit; font-style: normal;">985</div><div style="display: inline; font-style: italic;"> Revenue Recognition Software</div> or ASC Topic <div style="display: inline; font-style: italic; font-weight: inherit; font-style: normal;">605</div>-<div style="display: inline; font-style: italic; font-weight: inherit; font-style: normal;">25</div><div style="display: inline; font-style: italic;"> Revenue Recognition Multiple Element Arrangements</div>, as applicable. </div><div style="display: inline; font-family: Times New Roman, Times, serif; font-size: 10pt;">&nbsp;</div><div style="display: inline; font-family: Times New Roman, Times, serif; font-size: 10pt;">&nbsp;</div></div> <div style=" font-family: Times New Roman, Times, serif; font-size: 10pt; margin-top: 0pt; margin-bottom: 0pt;">&nbsp;</div> <div style=" margin: 0pt; text-align: justify; font-family: Times New Roman, Times, serif; font-size: 10pt;">In accordance with<div style="display: inline; font-family: Times New Roman, Times, serif; font-size: 10pt;"> <div style="display: inline; font-style: italic;">Revenue Recognition: Multiple Deliverable Revenue Arrangement.</div>, each deliverable within a multiple-deliverable revenue arrangement is accounted for as a separate unit of accounting if both of the following criteria are met (<div style="display: inline; font-style: italic; font-weight: inherit; font-style: normal;">1</div>) the delivered item has value to the customer on a standalone basis and (<div style="display: inline; font-style: italic; font-weight: inherit; font-style: normal;">2</div>) for an arrangement that includes a right of return relative to the delivered item, delivery or performance of the delivered item is considered probable and within our control. If the deliverables do <div style="display: inline; font-style: italic; font-weight: inherit; font-style: normal;">not</div> meet the criteria for being a separate unit of accounting then they are combined with a deliverable that does meet that criterion. The accounting guidance also requires that arrangement consideration be allocated at the inception of an arrangement to all deliverables using the relative selling price method. The accounting guidance also establishes a selling price hierarchy for determining the selling price of a deliverable. </div><div style="display: inline; font-family: Times New Roman, Times, serif; font-size: 10pt;"> We determine selling price using VSOE, if it exists; otherwise, we use Third-party Evidence (&#x201c;TPE&#x201d;). If neither VSOE nor TPE of selling price exists for a unit of accounting, we use Estimated Selling Price (&#x201c;ESP&#x201d;). </div></div> <div style=" margin: 0pt; text-align: justify; font-family: Times New Roman, Times, serif; font-size: 10pt;">&nbsp;</div> <div style=" margin: 0pt; text-align: justify; font-family: Times New Roman, Times, serif; font-size: 10pt;">VSOE is generally limited to the price at which we sell the element in a separate stand-alone transaction. TPE is determined <div style="display: inline; font-family: Times New Roman, Times, serif; font-size: 10pt;">based on the prices charged by the Company&#x2019;s competitors for a similar deliverable when sold separately. It is difficult for us to obtain sufficient information on competitor pricing, so we <div style="display: inline; font-style: italic; font-weight: inherit; font-style: normal;"> may </div><div style="display: inline; font-style: italic; font-weight: inherit; font-style: normal;">not</div> be able to substantiate TPE. If we cannot establish selling price based on VSOE or TPE then we will use ESP. ESP is derived by considering the selling price for similar services and our ongoing pricing strategies. The selling prices used in the Company&#x2019;s allocations of arrangement consideration are analyzed at minimum on an annual basis and more frequently if our business necessitates a more timely review. The Company has determined that the Company has VSOE on our SaaS offerings, certain application development services, managed hosting services, and PCS because we have evidence of these elements sold on a stand-alone basis. </div></div> <div style=" font-family: Times New Roman, Times, serif; font-size: 10pt; margin-top: 0pt; margin-bottom: 0pt;">&nbsp;</div> <div style=" margin: 0pt; text-align: justify; font-family: Times New Roman, Times, serif; font-size: 10pt;">When the Company licenses its software on a perpetual basis in a multiple element arrangement that arrangement typically includes PCS and application development services<div style="display: inline; font-family: Times New Roman, Times, serif; font-size: 10pt;">.&nbsp;&nbsp;In assessing the hierarchy of relative selling price for PCS, we have determined that VSOE is established for PCS. VSOE for PCS is based on the price of PCS when sold separately, which has been established via annual renewal rates.&nbsp;Similarly, when the Company licenses its software on a perpetual basis in a multiple element arrangement that also includes managed service hosting (&#x201c;hosting&#x201d;), we have determined that VSOE is established for hosting based on the price of the hosting when sold separately, which has been established based on renewal rates of the hosting contract. &nbsp;Revenue recognition for perpetual licenses sold with application development services are considered on a case by case basis.&nbsp;&nbsp;The Company has <div style="display: inline; font-style: italic; font-weight: inherit; font-style: normal;">not</div> established VSOE for perpetual licenses or fixed price development services and therefore in accordance with ASC Topic <div style="display: inline; font-style: italic; font-weight: inherit; font-style: normal;">605</div>-<div style="display: inline; font-style: italic; font-weight: inherit; font-style: normal;">985,</div> when perpetual licenses are sold in multiple element arrangements including application development services where&nbsp;VSOE for the services has <div style="display: inline; font-style: italic; font-weight: inherit; font-style: normal;">not</div> been established, the license revenue is deferred and recognized using contract accounting.&nbsp;The Company has determined that services are <div style="display: inline; font-style: italic; font-weight: inherit; font-style: normal;">not</div> essential to the functionality of the software and it has the ability to make estimates necessary to apply proportional performance method. In those cases&nbsp;where perpetual licenses are sold in a multiple element arrangement that includes application development services where&nbsp;VSOE for the services has been established, the license revenue is recognized under the residual method and the application services are recognized upon delivery.&nbsp;&nbsp;</div></div> <div style=" font-family: Times New Roman, Times, serif; font-size: 10pt; margin-top: 0pt; margin-bottom: 0pt;">&nbsp;</div> <div style=" margin: 0pt; text-align: left; font-family: Times New Roman, Times, serif; font-size: 10pt;"></div> <div style=" margin: 0pt; text-align: justify; font-family: Times New Roman, Times, serif; font-size: 10pt;">In determining VSOE for<div style="display: inline; font-family: Times New Roman, Times, serif; font-size: 10pt;"> the digital engagement services element, the separability of the services from the software license and the value of the services when sold on a standalone basis are considered.</div><div style="display: inline; font-family: Times New Roman, Times, serif; font-size: 10pt;">&nbsp;</div><div style="display: inline; font-family: Times New Roman, Times, serif; font-size: 10pt;">&nbsp;&nbsp;The Company also considers the categorization of the services, the timing of when the services contract was signed in relation to the signing of the perpetual license contract and delivery of the software, and whether the services can be performed by others.&nbsp;&nbsp;The Company has concluded that its application development services are <div style="display: inline; font-style: italic; font-weight: inherit; font-style: normal;">not</div> required for the customer to use the product but, rather enhance the benefits that the software can bring to the customer.&nbsp;&nbsp;In addition, the services provided do <div style="display: inline; font-style: italic; font-weight: inherit; font-style: normal;">not</div> result in significant customization or modification of the software and are <div style="display: inline; font-style: italic; font-weight: inherit; font-style: normal;">not</div> essential to its functionality,&nbsp;and can also be performed by the customer or a <div style="display: inline; font-style: italic; font-weight: inherit; font-style: normal;">third</div> party.&nbsp;&nbsp;If an application development services arrangement does qualify for separate accounting, the Company recognizes the perpetual license on a residual basis.&nbsp;&nbsp;If an application development services arrangement does <div style="display: inline; font-style: italic; font-weight: inherit; font-style: normal;">not</div> qualify for separate accounting, the Company recognizes the perpetual license under the proportional performance model as described above.</div></div> <div style=" font-family: Times New Roman, Times, serif; font-size: 10pt; margin-top: 0pt; margin-bottom: 0pt;">&nbsp;</div> <div style=" margin: 0pt; text-align: justify; font-family: Times New Roman, Times, serif; font-size: 10pt;">When subscription arrangements are sold with application development <div style="display: inline; font-family: Times New Roman, Times, serif; font-size: 10pt;">services, the Company uses its judgment as to whether the application development services qualify as a separate unit of accounting. When subscription service arrangements involve multiple elements that qualify as separate units of accounting, the Company allocates arrangement consideration in multiple-deliverable arrangements at the inception of an arrangement to all deliverables based on the relative selling price model in accordance with the selling price hierarchy, which includes: (i) VSOE when available; (ii) TPE if VSOE is <div style="display: inline; font-style: italic; font-weight: inherit; font-style: normal;">not</div> available; and (iii) ESP if neither VSOE or TPE is available. For those subscription arrangements sold with multiple elements whereby the application development services do <div style="display: inline; font-style: italic; font-weight: inherit; font-style: normal;">not</div> qualify as a separate unit of accounting, the application services revenue is recognized ratably over the subscription period. Subscriptions also include a PCS component, and the Company has determined that the <div style="display: inline; font-style: italic; font-weight: inherit; font-style: normal;">two</div> elements cannot be separated and must be recognized as <div style="display: inline; font-style: italic; font-weight: inherit; font-style: normal;">one</div> unit over the applicable service period. Set up fees paid by customers in connection with subscription arrangements are deferred and recognized ratably over the longer of the life of the hosting period or the expected lives of customer relationships, which generally range from <div style="display: inline; font-style: italic; font-weight: inherit; font-style: normal;">two</div> to <div style="display: inline; font-style: italic; font-weight: inherit; font-style: normal;">three</div> years. The Company continues to evaluate the length of the amortization period of the set up fees as we gain more experience with customer contract renewals and our newer product offerings. </div><div style="display: inline; font-family: Times New Roman, Times, serif; font-size: 10pt;">&nbsp;</div></div></div></div></div></div></div></div></div></div></div>
CY2017 us-gaap Revenue Recognition Sales Of Services
RevenueRecognitionSalesOfServices
<div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style=" margin: 0pt; text-align: justify; font-family: Times New Roman, Times, serif; font-size: 10pt;"><div style="display: inline; font-style: italic;">Digital </div><div style="display: inline; font-family: Times New Roman, Times, serif; font-size: 10pt;"><div style="display: inline; font-style: italic;">E</div><div style="display: inline; font-style: italic;">ngagement</div><div style="display: inline; font-style: italic;"> Services</div></div></div> <div style=" font-family: Times New Roman, Times, serif; font-size: 10pt; margin-top: 0pt; margin-bottom: 0pt;">&nbsp;</div> <div style=" margin: 0pt; text-align: justify; font-family: Times New Roman, Times, serif; font-size: 10pt;">Digital engagement services include professional services primarily related to the Company<div style="display: inline; font-family: Times New Roman, Times, serif; font-size: 10pt;">&#x2019;s web development solutions that address specific customer needs such as digital strategy, information architecture and usability engineering, .Net development, rich media development, back end integration, search engine optimization, quality assurance and project management.</div></div> <div style=" margin: 0pt; text-align: justify; font-family: Times New Roman, Times, serif; font-size: 10pt;">&nbsp;</div> <div style=" margin: 0pt; text-align: justify; font-family: Times New Roman, Times, serif; font-size: 10pt;">Digital engagement<div style="display: inline; font-family: Times New Roman, Times, serif; font-size: 10pt;"> services are contracted for on either a fixed price or time and materials basis.&nbsp; For its fixed price engagements, after assigning the relative selling price to the elements of the arrangement, the Company applies the proportional performance model (if <div style="display: inline; font-style: italic; font-weight: inherit; font-style: normal;">not</div> subject to contract accounting) to recognize revenue based on cost incurred in relation to total estimated cost at completion. The Company has determined that labor costs are the most appropriate measure to allocate revenue among reporting periods, as they are the primary input when providing application development services. Customers are invoiced monthly or upon the completion of milestones. For milestone based projects, since milestone pricing is based on expected hourly costs and the duration of such engagements is relatively short, this input approach principally mirrors an output approach under the proportional performance model for revenue recognition on such fixed priced engagements.&nbsp;&nbsp;For time and materials contracts, revenues are recognized as the services are provided.&nbsp;&nbsp;</div></div> <div style=" font-family: Times New Roman, Times, serif; font-size: 10pt; margin-top: 0pt; margin-bottom: 0pt;">&nbsp;</div> <div style=" margin: 0pt; text-align: justify; font-family: Times New Roman, Times, serif; font-size: 10pt;">Digital<div style="display: inline; font-family: Times New Roman, Times, serif; font-size: 10pt;"> engagement services also include retained professional services contracted for on an &#x201c;on call&#x201d; basis or for a certain amount of hours each month. Such arrangements generally provide for a guaranteed availability of a number of professional services hours each month on a &#x201c;use it or lose it&#x201d; basis.&nbsp;&nbsp;&nbsp;For retained professional services sold on a stand-alone basis the Company recognizes revenue as the services are delivered or over the term of the contractual retainer period.&nbsp;These arrangements do <div style="display: inline; font-style: italic; font-weight: inherit; font-style: normal;">not</div> require formal customer acceptance and do <div style="display: inline; font-style: italic; font-weight: inherit; font-style: normal;">not</div> grant any future right to labor hours contracted for but <div style="display: inline; font-style: italic; font-weight: inherit; font-style: normal;">not</div> used.</div></div> <div style=" font-family: Times New Roman, Times, serif; font-size: 10pt; margin-top: 0pt; margin-bottom: 0pt;">&nbsp;</div> <div style=" margin: 0pt; text-align: justify; font-family: Times New Roman, Times, serif; font-size: 10pt;"><div style="display: inline; font-style: italic;">Managed Service Hosting</div></div> <div style=" font-family: Times New Roman, Times, serif; font-size: 10pt; margin-top: 0pt; margin-bottom: 0pt;">&nbsp;</div> <div style=" margin: 0pt; text-align: justify; font-family: Times New Roman, Times, serif; font-size: 10pt;">Managed service hosting includes hosting arrangements that provide for the use of certain hardware and infrastructure for those customers who do <div style="display: inline; font-style: italic; font-weight: inherit; font-style: normal;">not</div> wish to host <div style="display: inline; font-family: Times New Roman, Times, serif; font-size: 10pt;">the Company&#x2019;s applications independently.&nbsp;&nbsp;Hosting agreements are either annual or month-to-month arrangements that provide for termination for convenience by either party generally upon <div style="display: inline; font-style: italic; font-weight: inherit; font-style: normal;">30</div>-days&#x2019; notice.&nbsp;&nbsp;Revenue is recognized monthly as the hosting services are delivered.&nbsp;&nbsp;&nbsp;Set up fees paid by customers in connection with managed hosting services are deferred and recognized ratably over the life of the hosting period. </div></div></div></div></div>
CY2017 us-gaap Revenue Recognition Software
RevenueRecognitionSoftware
<div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style=" margin: 0pt; text-align: justify; font-family: Times New Roman, Times, serif; font-size: 10pt;"><div style="display: inline; font-style: italic;">Subscriptions and Perpetual Licenses</div></div> <div style=" font-family: Times New Roman, Times, serif; font-size: 10pt; margin-top: 0pt; margin-bottom: 0pt;">&nbsp;</div> <div style=" margin: 0pt; text-align: justify; font-family: Times New Roman, Times, serif; font-size: 10pt;">The Company licenses its software on either a perpetual or subscription basis. Customers who license the software on a perpetual basis receive rights to use the software for<div style="display: inline; font-family: Times New Roman, Times, serif; font-size: 10pt;"> an indefinite time period and an option to purchase post-customer support (&#x201c;PCS&#x201d;).&nbsp;&nbsp;For arrangements that consist of a perpetual license and PCS, as long as Vendor Specific Objective Evidence (&#x201c;VSOE&#x201d;) exists for the PCS, then PCS revenue is recognized ratably on a straight-line basis over the period of performance and the perpetual license is recognized on a residual basis.&nbsp;&nbsp;Under the residual method, the fair value of the undelivered elements are deferred and the remaining portion of the arrangement fee is allocated to the delivered elements and recognized as revenue, assuming all other revenue recognition criteria have been met.&nbsp;&nbsp; </div></div> <div style=" font-family: Times New Roman, Times, serif; font-size: 10pt; margin-top: 0pt; margin-bottom: 0pt;">&nbsp;</div> <div style=" margin: 0pt; text-align: left; font-family: Times New Roman, Times, serif; font-size: 10pt;"></div> <div style=" margin: 0pt; text-align: justify; font-family: Times New Roman, Times, serif; font-size: 10pt;">Customers <div style="display: inline; font-style: italic; font-weight: inherit; font-style: normal;"> may </div>also license the software on a subscription basis, which can be described as &#x201c;<div style="display: inline; font-family: Times New Roman, Times, serif; font-size: 10pt;">Software as a Service&#x201d; or &#x201c;SaaS&#x201d;.&nbsp;&nbsp;SaaS is a model of software deployment where an application is hosted as a service provided to customers across the Internet.&nbsp;&nbsp;Subscription agreements include access to the Company&#x2019;s software application via an internet connection, the related hosting of the application, and PCS.&nbsp;&nbsp;Customers receive automatic updates and upgrades, and new releases of the products as soon as they become available.&nbsp;Customers cannot take possession of the software. &nbsp;Subscription agreements are either annual or month-to-month arrangements that provide for termination for convenience by either party upon <div style="display: inline; font-style: italic; font-weight: inherit; font-style: normal;">90</div> days&#x2019; notice.&nbsp;&nbsp;Revenue is recognized monthly as the services are delivered.&nbsp;&nbsp;Set up fees paid by customers in connection with subscription services are deferred and recognized ratably over the longer of the life of subscription period or the expected lives of customer relationships. The Company continues to evaluate the length of the amortization period of the set up fees as the Company gains more experience with customer contract renewals.&nbsp;&nbsp;</div></div></div></div></div></div></div></div></div></div></div>
CY2017 us-gaap Revenues
Revenues
16293000
CY2016 us-gaap Revenues
Revenues
15895000
CY2017 us-gaap Sales Revenue Services Net
SalesRevenueServicesNet
8498000
CY2016 us-gaap Sales Revenue Services Net
SalesRevenueServicesNet
8520000
CY2017 us-gaap Selling And Marketing Expense
SellingAndMarketingExpense
4807000
CY2016 us-gaap Selling And Marketing Expense
SellingAndMarketingExpense
4934000
CY2017 us-gaap Share Based Compensation
ShareBasedCompensation
559000
CY2016 us-gaap Share Based Compensation
ShareBasedCompensation
320000
CY2017 us-gaap Share Based Compensation Arrangement By Share Based Payment Award Fair Value Assumptions Expected Dividend Rate
ShareBasedCompensationArrangementByShareBasedPaymentAwardFairValueAssumptionsExpectedDividendRate
0
CY2016 us-gaap Share Based Compensation Arrangement By Share Based Payment Award Fair Value Assumptions Expected Dividend Rate
ShareBasedCompensationArrangementByShareBasedPaymentAwardFairValueAssumptionsExpectedDividendRate
0
CY2017 us-gaap Share Based Compensation Arrangement By Share Based Payment Award Fair Value Assumptions Expected Volatility Rate
ShareBasedCompensationArrangementByShareBasedPaymentAwardFairValueAssumptionsExpectedVolatilityRate
0.8503
CY2016 us-gaap Share Based Compensation Arrangement By Share Based Payment Award Fair Value Assumptions Expected Volatility Rate
ShareBasedCompensationArrangementByShareBasedPaymentAwardFairValueAssumptionsExpectedVolatilityRate
0.8412
CY2017 us-gaap Share Based Compensation Arrangement By Share Based Payment Award Fair Value Assumptions Risk Free Interest Rate
ShareBasedCompensationArrangementByShareBasedPaymentAwardFairValueAssumptionsRiskFreeInterestRate
0.0195
CY2016 us-gaap Share Based Compensation Arrangement By Share Based Payment Award Fair Value Assumptions Risk Free Interest Rate
ShareBasedCompensationArrangementByShareBasedPaymentAwardFairValueAssumptionsRiskFreeInterestRate
0.0133
CY2017Q3 us-gaap Share Based Compensation Arrangement By Share Based Payment Award Options Exercisable Number
ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsExercisableNumber
194977
CY2016Q3 us-gaap Share Based Compensation Arrangement By Share Based Payment Award Options Exercisable Number
ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsExercisableNumber
69041
CY2017 us-gaap Share Based Compensation Arrangement By Share Based Payment Award Options Forfeitures In Period
ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsForfeituresInPeriod
17654
CY2017 us-gaap Share Based Compensation Arrangement By Share Based Payment Award Options Grants In Period Gross
ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsGrantsInPeriodGross
28400
CY2017 us-gaap Share Based Compensation Arrangement By Share Based Payment Award Options Grants In Period Weighted Average Grant Date Fair Value
ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsGrantsInPeriodWeightedAverageGrantDateFairValue
3.16
CY2017Q3 us-gaap Share Based Compensation Arrangement By Share Based Payment Award Options Outstanding Intrinsic Value
ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsOutstandingIntrinsicValue
4000
CY2016Q3 us-gaap Share Based Compensation Arrangement By Share Based Payment Award Options Outstanding Intrinsic Value
ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsOutstandingIntrinsicValue
1000
CY2017Q3 us-gaap Share Based Compensation Shares Authorized Under Stock Option Plans Exercise Price Range Number Of Exercisable Options
ShareBasedCompensationSharesAuthorizedUnderStockOptionPlansExercisePriceRangeNumberOfExercisableOptions
194977
CY2017Q3 us-gaap Share Based Compensation Shares Authorized Under Stock Option Plans Exercise Price Range Number Of Outstanding Options
ShareBasedCompensationSharesAuthorizedUnderStockOptionPlansExercisePriceRangeNumberOfOutstandingOptions
450646
CY2017 us-gaap Sharebased Compensation Arrangement By Sharebased Payment Award Fair Value Assumptions Expected Term1
SharebasedCompensationArrangementBySharebasedPaymentAwardFairValueAssumptionsExpectedTerm1
P6Y
CY2016 us-gaap Sharebased Compensation Arrangement By Sharebased Payment Award Fair Value Assumptions Expected Term1
SharebasedCompensationArrangementBySharebasedPaymentAwardFairValueAssumptionsExpectedTerm1
P6Y
CY2016Q3 us-gaap Sharebased Compensation Arrangement By Sharebased Payment Award Options Nonvested Number Of Shares
SharebasedCompensationArrangementBySharebasedPaymentAwardOptionsNonvestedNumberOfShares
379545
CY2017Q3 us-gaap Sharebased Compensation Arrangement By Sharebased Payment Award Options Nonvested Number Of Shares
SharebasedCompensationArrangementBySharebasedPaymentAwardOptionsNonvestedNumberOfShares
255669
CY2017 us-gaap Sharebased Compensation Arrangement By Sharebased Payment Award Options Nonvested Options Forfeited Weighted Average Grant Date Fair Value
SharebasedCompensationArrangementBySharebasedPaymentAwardOptionsNonvestedOptionsForfeitedWeightedAverageGrantDateFairValue
5.16
CY2016Q3 us-gaap Sharebased Compensation Arrangement By Sharebased Payment Award Options Nonvested Weighted Average Grant Date Fair Value
SharebasedCompensationArrangementBySharebasedPaymentAwardOptionsNonvestedWeightedAverageGrantDateFairValue
4.94
CY2017Q3 us-gaap Sharebased Compensation Arrangement By Sharebased Payment Award Options Nonvested Weighted Average Grant Date Fair Value
SharebasedCompensationArrangementBySharebasedPaymentAwardOptionsNonvestedWeightedAverageGrantDateFairValue
4.29
CY2017 us-gaap Sharebased Compensation Arrangement By Sharebased Payment Award Options Vested Number Of Shares
SharebasedCompensationArrangementBySharebasedPaymentAwardOptionsVestedNumberOfShares
134622
CY2017 us-gaap Sharebased Compensation Arrangement By Sharebased Payment Award Options Vested Weighted Average Grant Date Fair Value
SharebasedCompensationArrangementBySharebasedPaymentAwardOptionsVestedWeightedAverageGrantDateFairValue
5.77
CY2017Q3 us-gaap Sharebased Compensation Shares Authorized Under Stock Option Plans Exercise Price Range Exercisable Options Weighted Average Exercise Price1
SharebasedCompensationSharesAuthorizedUnderStockOptionPlansExercisePriceRangeExercisableOptionsWeightedAverageExercisePrice1
10.59
CY2017Q3 us-gaap Sharebased Compensation Shares Authorized Under Stock Option Plans Exercise Price Range Outstanding Options Weighted Average Exercise Price Beginning Balance1
SharebasedCompensationSharesAuthorizedUnderStockOptionPlansExercisePriceRangeOutstandingOptionsWeightedAverageExercisePriceBeginningBalance1
7.02
CY2017 us-gaap Sharebased Compensation Shares Authorized Under Stock Option Plans Exercise Price Range Outstanding Options Weighted Average Remaining Contractual Term2
SharebasedCompensationSharesAuthorizedUnderStockOptionPlansExercisePriceRangeOutstandingOptionsWeightedAverageRemainingContractualTerm2
P8Y98D
CY2017 us-gaap Stock Issued During Period Shares Stock Options Exercised
StockIssuedDuringPeriodSharesStockOptionsExercised
0
CY2016 us-gaap Stock Issued During Period Shares Stock Options Exercised
StockIssuedDuringPeriodSharesStockOptionsExercised
0
CY2017 us-gaap Stock Issued During Period Value New Issues
StockIssuedDuringPeriodValueNewIssues
860000
CY2016 us-gaap Stock Issued During Period Value New Issues
StockIssuedDuringPeriodValueNewIssues
3715000
CY2016 us-gaap Stock Issued During Period Value Restricted Stock Award Gross
StockIssuedDuringPeriodValueRestrictedStockAwardGross
106000
CY2017 us-gaap Stock Issued During Period Value Restricted Stock Award Gross
StockIssuedDuringPeriodValueRestrictedStockAwardGross
133000
CY2017Q3 us-gaap Stockholders Equity
StockholdersEquity
11274000
CY2016Q3 us-gaap Stockholders Equity
StockholdersEquity
11502000
CY2015Q3 us-gaap Stockholders Equity
StockholdersEquity
5672000
CY2017 us-gaap Technology Services Costs
TechnologyServicesCosts
280000
CY2016 us-gaap Technology Services Costs
TechnologyServicesCosts
304000
CY2017 us-gaap Technology Services Revenue
TechnologyServicesRevenue
1007000
CY2016 us-gaap Technology Services Revenue
TechnologyServicesRevenue
1291000
CY2017 us-gaap Use Of Estimates
UseOfEstimates
<div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style=" margin: 0pt; text-align: justify; font-family: Times New Roman, Times, serif; font-size: 10pt;"><div style="display: inline; font-style: italic;">Use of Estimates</div></div> <div style=" margin: 0pt; text-align: justify; font-family: Times New Roman, Times, serif; font-size: 10pt;">&nbsp;</div> <div style=" margin: 0pt; text-align: justify; font-family: Times New Roman, Times, serif; font-size: 10pt;">The preparation of financial statements in conformity with US GAAP requires management to <div style="display: inline; font-family: Times New Roman, Times, serif; font-size: 10pt;">make certain estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the financial statements and the reported amounts of revenue and expenses during the reported periods. The most significant estimates included in these financial statements are the valuation of accounts receivable and long-term assets, including intangibles, goodwill and deferred tax assets, stock-based compensation, amounts of revenue to be recognized on service contracts in progress, unbilled receivables, and deferred revenue. Actual results could differ from these estimates under different assumptions or conditions.</div></div> <div style=" margin: 0pt; text-align: justify; font-family: Times New Roman, Times, serif; font-size: 10pt;">&nbsp;</div> <div style=" margin: 0pt; text-align: justify; font-family: Times New Roman, Times, serif; font-size: 10pt;"><br /> <div style="display: inline; font-family: Times New Roman, Times, serif; font-size: 10pt;">The complexity of the estimation process and factors relating to assumptions, risks and uncertainties inherent with the use of the proportional performance model affect the amount of revenue and related expenses reported in the Company&#x2019;s financial statements. Internal and external factors can affect the Company&#x2019;s estimates.</div></div></div></div></div></div></div></div></div></div></div>
CY2017 us-gaap Valuation Allowance Deferred Tax Asset Change In Amount
ValuationAllowanceDeferredTaxAssetChangeInAmount
185000
CY2016 us-gaap Valuation Allowance Deferred Tax Asset Change In Amount
ValuationAllowanceDeferredTaxAssetChangeInAmount
1964000
CY2017 us-gaap Weighted Average Number Of Share Outstanding Basic And Diluted
WeightedAverageNumberOfShareOutstandingBasicAndDiluted
4147140
CY2016 us-gaap Weighted Average Number Of Share Outstanding Basic And Diluted
WeightedAverageNumberOfShareOutstandingBasicAndDiluted
1893003

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0001437749-17-021027-xbrl.zip Edgar Link pending
blin-20170930.xml Edgar Link completed
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