Bridgeline Digital Inc (NASDAQ: BLIN) is a software company that provides AI-powered digital experience and eCommerce search products to mid-sized and large businesses. Revenue comes primarily from software subscriptions, which represented 80% of total net revenue ($12.4M of $15.4M total) in FY2025 (year ended September 30, 2025), with the remaining 20% from professional services. Bridgeline targets five vertical markets: associations and foundations, eCommerce retailers, industrial distribution and wholesale manufacturers, and technology companies. No single customer exceeded 10% of total revenue in FY2025 or FY2024. The company is headquartered in Woburn, Massachusetts, with offices in New York, Illinois, California, Canada, and Belgium, and a development subsidiary in Bangalore, India. Bridgeline does not pay dividends.

Revenue model

Subscription software fees generated $12.4M (80% of net revenue) in FY2025; professional services generated $3.0M (20%). Total net revenue was $15.4M in FY2025, essentially flat versus $15.4M in FY2024. Gross margin was 67% in FY2025.

Products and services

Bridgeline offers nine AI-powered products including HawkSearch (site search, ranked #1 in the 2025 Gartner Critical Capabilities Report for the B2B Search Use Case), along with product enhancements incorporating Agentic AI, Generative AI, Retrieval Augmented Generation (RAG), Large Language Models, and Small Language Models. Products are sold under the Bridgeline Digital and Hawk Search Inc. brands.

Customers and end markets

Customers are mid-sized and large companies in associations and foundations, eCommerce retail, industrial distribution, wholesale manufacturing, and technology. No customer exceeded 10% of total revenues in FY2025 or FY2024 (per the 10-K filed 2025-12-19).

Value-chain role

Bridgeline is a SaaS software vendor providing search and digital experience software to end-market businesses. It sells through a direct sales force and partner relationships with platforms including Adobe, BigCommerce, Optimizely, Sitefinity, Shopify, and Unilog.

Geographic exposure

Primary operations in the United States (Woburn, MA headquarters; offices in Garden City, NY; Rosemont, IL; Atascadero, CA). International presence through subsidiaries in Ontario, Canada; Brussels, Belgium; and Bangalore, India.

Source: SEC 10-K, filed 2025-12-19

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