Bridgeline Digital Inc
bridgeline.comBridgeline Digital Inc (NASDAQ: BLIN) is a software company that provides AI-powered digital experience and eCommerce search products to mid-sized and large businesses. Revenue comes primarily from software subscriptions, which represented 80% of total net revenue ($12.4M of $15.4M total) in FY2025 (year ended September 30, 2025), with the remaining 20% from professional services. Bridgeline targets five vertical markets: associations and foundations, eCommerce retailers, industrial distribution and wholesale manufacturers, and technology companies. No single customer exceeded 10% of total revenue in FY2025 or FY2024. The company is headquartered in Woburn, Massachusetts, with offices in New York, Illinois, California, Canada, and Belgium, and a development subsidiary in Bangalore, India. Bridgeline does not pay dividends.
Products & Services
Bridgeline offers nine AI-powered products including HawkSearch (site search, ranked #1 in the 2025 Gartner Critical Capabilities Report for the B2B Search Use Case), along with product enhancements incorporating Agentic AI, Generative AI, Retrieval Augmented Generation (RAG), Large Language Models, and Small Language Models. Products are sold under the Bridgeline Digital and Hawk Search Inc. brands.
Revenue Model
Subscription software fees generated $12.4M (80% of net revenue) in FY2025; professional services generated $3.0M (20%). Total net revenue was $15.4M in FY2025, essentially flat versus $15.4M in FY2024. Gross margin was 67% in FY2025.
Customers & Markets
Customers are mid-sized and large companies in associations and foundations, eCommerce retail, industrial distribution, wholesale manufacturing, and technology. No customer exceeded 10% of total revenues in FY2025 or FY2024 (per the 10-K filed 2025-12-19).
Geographic Exposure
Primary operations in the United States (Woburn, MA headquarters; offices in Garden City, NY; Rosemont, IL; Atascadero, CA). International presence through subsidiaries in Ontario, Canada; Brussels, Belgium; and Bangalore, India.
Financial Snapshot
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