$BLIN
Bridgeline Digital, Inc.

2016 Q3 Form 10-K Financial Statement

#000143774916043488 Filed on December 19, 2016

View on sec.gov

Income Statement

Concept 2016 Q3 2015 Q3 2015
Revenue $3.720M $4.550M $19.22M
YoY Change -18.24% -21.14% -19.01%
Cost Of Revenue $1.520M $2.260M $11.04M
YoY Change -32.74% -24.92% -9.55%
Gross Profit $2.210M $2.290M $8.185M
YoY Change -3.49% -17.03% -29.02%
Gross Profit Margin 59.41% 50.33% 42.58%
Selling, General & Admin $2.200M $2.000M $9.695M
YoY Change 10.0% -34.21% -21.69%
% of Gross Profit 99.55% 87.34% 118.45%
Research & Development $430.0K $460.0K $1.901M
YoY Change -6.52% -31.34% -20.33%
% of Gross Profit 19.46% 20.09% 23.23%
Depreciation & Amortization $260.0K $360.0K $1.695M
YoY Change -27.78% -21.74% -15.21%
% of Gross Profit 11.76% 15.72% 20.71%
Operating Expenses $2.920M $2.830M $24.29M
YoY Change 3.18% -32.62% 44.87%
Operating Profit -$710.0K -$540.0K -$16.10M
YoY Change 31.48% -62.5% 207.7%
Interest Expense -$50.00K -$250.0K -$890.0K
YoY Change -80.0% 31.58% 25.35%
% of Operating Profit
Other Income/Expense, Net -$2.690M
YoY Change
Pretax Income -$3.530M -$11.79M -$16.99M
YoY Change -70.06% 610.24% 184.56%
Income Tax -$90.00K -$310.0K -$226.0K
% Of Pretax Income
Net Earnings -$3.440M -$11.48M -$16.77M
YoY Change -70.03% 530.77% 169.8%
Net Earnings / Revenue -92.47% -252.31% -87.22%
Basic Earnings Per Share
Diluted Earnings Per Share -$49.14M -$574.0M -$838.5M
COMMON SHARES
Basic Shares Outstanding 4.441M
Diluted Shares Outstanding

Balance Sheet

Concept 2016 Q3 2015 Q3 2015
SHORT-TERM ASSETS
Cash & Short-Term Investments $660.0K $340.0K $340.0K
YoY Change 94.12% -73.02% -73.02%
Cash & Equivalents $661.0K $337.0K $340.0K
Short-Term Investments
Other Short-Term Assets $380.0K $680.0K $680.0K
YoY Change -44.12% -9.33% -9.33%
Inventory
Prepaid Expenses
Receivables $2.550M $2.460M $2.460M
Other Receivables $0.00 $0.00 $0.00
Total Short-Term Assets $3.591M $3.480M $3.480M
YoY Change 3.19% -34.89% -34.95%
LONG-TERM ASSETS
Property, Plant & Equipment $512.0K $1.315M $1.320M
YoY Change -61.06% -39.54% -39.45%
Goodwill $12.64M $12.64M
YoY Change 0.0% -45.37%
Intangibles $548.0K $1.028M
YoY Change -46.69% -35.02%
Long-Term Investments
YoY Change
Other Assets $436.0K $723.0K $720.0K
YoY Change -39.7% -45.1% -45.45%
Total Long-Term Assets $14.14M $15.71M $15.71M
YoY Change -10.0% -44.33% -44.31%
TOTAL ASSETS
Total Short-Term Assets $3.591M $3.480M $3.480M
Total Long-Term Assets $14.14M $15.71M $15.71M
Total Assets $17.73M $19.19M $19.19M
YoY Change -7.6% -42.83% -42.82%
SHORT-TERM LIABILITIES
YoY Change
Accounts Payable $1.285M $1.626M $1.630M
YoY Change -20.97% 44.4% 44.25%
Accrued Expenses $946.0K $1.046M $1.510M
YoY Change -9.56% 9.3% 4.86%
Deferred Revenue
YoY Change
Short-Term Debt $0.00 $0.00 $0.00
YoY Change
Long-Term Debt Due $92.00K $410.0K
YoY Change -90.66% -69.63%
Total Short-Term Liabilities $3.711M $5.094M $5.090M
YoY Change -27.15% -13.79% -13.87%
LONG-TERM LIABILITIES
Long-Term Debt $2.115M $7.695M $7.700M
YoY Change -72.51% 29.65% 24.6%
Other Long-Term Liabilities $400.0K $726.0K $730.0K
YoY Change -44.9% -37.14% -52.6%
Total Long-Term Liabilities $2.515M $8.421M $8.430M
YoY Change -70.13% 18.77% 9.2%
TOTAL LIABILITIES
Total Short-Term Liabilities $3.711M $5.094M $5.090M
Total Long-Term Liabilities $2.515M $8.421M $8.430M
Total Liabilities $6.226M $13.52M $13.52M
YoY Change -53.93% -0.82% -0.81%
SHAREHOLDERS EQUITY
Retained Earnings -$52.37M -$44.41M
YoY Change 17.91% 61.32%
Common Stock $4.000K $5.000K
YoY Change -20.0% 0.0%
Preferred Stock
YoY Change
Treasury Stock (at cost)
YoY Change
Treasury Stock Shares
Shareholders Equity $11.50M $5.672M $5.670M
YoY Change
Total Liabilities & Shareholders Equity $17.73M $19.19M $19.19M
YoY Change -7.6% -42.83% -42.82%

Cashflow Statement

Concept 2016 Q3 2015 Q3 2015
OPERATING ACTIVITIES
Net Income -$3.440M -$11.48M -$16.77M
YoY Change -70.03% 530.77% 169.8%
Depreciation, Depletion And Amortization $260.0K $360.0K $1.695M
YoY Change -27.78% -21.74% -15.21%
Cash From Operating Activities -$1.170M -$120.0K -$2.760M
YoY Change 875.0% -87.63% -28.31%
INVESTING ACTIVITIES
Capital Expenditures -$40.00K -$90.00K $124.0K
YoY Change -55.56% 28.57% -59.21%
Acquisitions
YoY Change
Other Investing Activities
YoY Change
Cash From Investing Activities -$40.00K -$90.00K -$190.0K
YoY Change -55.56% -64.0% -82.88%
FINANCING ACTIVITIES
Cash Dividend Paid
YoY Change
Common Stock Issuance & Retirement, Net $197.0K
YoY Change -92.85%
Debt Paid & Issued, Net
YoY Change
Cash From Financing Activities 1.640M -30.00K 2.060M
YoY Change -5566.67% -103.12% -42.13%
NET CHANGE
Cash From Operating Activities -1.170M -120.0K -2.760M
Cash From Investing Activities -40.00K -90.00K -190.0K
Cash From Financing Activities 1.640M -30.00K 2.060M
Net Change In Cash 430.0K -240.0K -890.0K
YoY Change -279.17% -7.69% -36.43%
FREE CASH FLOW
Cash From Operating Activities -$1.170M -$120.0K -$2.760M
Capital Expenditures -$40.00K -$90.00K $124.0K
Free Cash Flow -$1.130M -$30.00K -$2.884M
YoY Change 3666.67% -96.67% -30.57%

Facts In Submission

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-3.88
CY2016 us-gaap Effect Of Exchange Rate On Cash And Cash Equivalents
EffectOfExchangeRateOnCashAndCashEquivalents
3000
CY2015 us-gaap Effect Of Exchange Rate On Cash And Cash Equivalents
EffectOfExchangeRateOnCashAndCashEquivalents
-24000
CY2016 us-gaap Effective Income Tax Rate Reconciliation At Federal Statutory Income Tax Rate
EffectiveIncomeTaxRateReconciliationAtFederalStatutoryIncomeTaxRate
0.34
CY2015 us-gaap Effective Income Tax Rate Reconciliation At Federal Statutory Income Tax Rate
EffectiveIncomeTaxRateReconciliationAtFederalStatutoryIncomeTaxRate
0.34
CY2016Q3 us-gaap Employee Related Liabilities Current
EmployeeRelatedLiabilitiesCurrent
194000
CY2015Q3 us-gaap Employee Related Liabilities Current
EmployeeRelatedLiabilitiesCurrent
167000
CY2016Q3 us-gaap Employee Service Share Based Compensation Nonvested Awards Total Compensation Cost Not Yet Recognized
EmployeeServiceShareBasedCompensationNonvestedAwardsTotalCompensationCostNotYetRecognized
836000
CY2016 us-gaap Increase Decrease In Accounts Payable And Accrued Liabilities
IncreaseDecreaseInAccountsPayableAndAccruedLiabilities
-425000
CY2015 us-gaap Increase Decrease In Accounts Payable And Accrued Liabilities
IncreaseDecreaseInAccountsPayableAndAccruedLiabilities
195000
CY2016Q3 us-gaap Finite Lived Intangible Assets Amortization Expense Next Twelve Months
FiniteLivedIntangibleAssetsAmortizationExpenseNextTwelveMonths
285000
CY2016Q3 us-gaap Finite Lived Intangible Assets Amortization Expense Year Four
FiniteLivedIntangibleAssetsAmortizationExpenseYearFour
10000
CY2016Q3 us-gaap Finite Lived Intangible Assets Amortization Expense Year Three
FiniteLivedIntangibleAssetsAmortizationExpenseYearThree
11000
CY2016Q3 us-gaap Finite Lived Intangible Assets Amortization Expense Year Two
FiniteLivedIntangibleAssetsAmortizationExpenseYearTwo
242000
CY2016Q3 us-gaap Finite Lived Intangible Assets Net
FiniteLivedIntangibleAssetsNet
548000
CY2015Q3 us-gaap Finite Lived Intangible Assets Net
FiniteLivedIntangibleAssetsNet
1028000
CY2016 us-gaap Gain Loss On Disposition Of Assets1
GainLossOnDispositionOfAssets1
-67000
CY2015 us-gaap Gain Loss On Disposition Of Assets1
GainLossOnDispositionOfAssets1
-161000
CY2016 us-gaap General And Administrative Expense
GeneralAndAdministrativeExpense
3456000
CY2015 us-gaap General And Administrative Expense
GeneralAndAdministrativeExpense
3935000
CY2015Q3 us-gaap Goodwill
Goodwill
12641000
CY2014Q3 us-gaap Goodwill
Goodwill
23141000
CY2016Q3 us-gaap Goodwill
Goodwill
12641000
CY2015 us-gaap Goodwill Impairment Loss
GoodwillImpairmentLoss
10500000
CY2016 us-gaap Goodwill Impairment Loss
GoodwillImpairmentLoss
0
CY2016 us-gaap Gross Profit
GrossProfit
8613000
CY2015 us-gaap Gross Profit
GrossProfit
8185000
CY2016 us-gaap Income Loss From Continuing Operations Before Income Taxes Extraordinary Items Noncontrolling Interest
IncomeLossFromContinuingOperationsBeforeIncomeTaxesExtraordinaryItemsNoncontrollingInterest
-7871000
CY2015 us-gaap Income Loss From Continuing Operations Before Income Taxes Extraordinary Items Noncontrolling Interest
IncomeLossFromContinuingOperationsBeforeIncomeTaxesExtraordinaryItemsNoncontrollingInterest
-16994000
CY2016 us-gaap Income Tax Expense Benefit
IncomeTaxExpenseBenefit
-47000
CY2015 us-gaap Income Tax Expense Benefit
IncomeTaxExpenseBenefit
-226000
CY2016 us-gaap Income Tax Reconciliation Change In Deferred Tax Assets Valuation Allowance
IncomeTaxReconciliationChangeInDeferredTaxAssetsValuationAllowance
1964000
CY2015 us-gaap Income Tax Reconciliation Change In Deferred Tax Assets Valuation Allowance
IncomeTaxReconciliationChangeInDeferredTaxAssetsValuationAllowance
2917000
CY2016 us-gaap Income Tax Reconciliation Foreign Income Tax Rate Differential
IncomeTaxReconciliationForeignIncomeTaxRateDifferential
CY2015 us-gaap Income Tax Reconciliation Foreign Income Tax Rate Differential
IncomeTaxReconciliationForeignIncomeTaxRateDifferential
20000
CY2016 us-gaap Income Tax Reconciliation Income Tax Expense Benefit At Federal Statutory Income Tax Rate
IncomeTaxReconciliationIncomeTaxExpenseBenefitAtFederalStatutoryIncomeTaxRate
-2606000
CY2015 us-gaap Income Tax Reconciliation Income Tax Expense Benefit At Federal Statutory Income Tax Rate
IncomeTaxReconciliationIncomeTaxExpenseBenefitAtFederalStatutoryIncomeTaxRate
-5700000
CY2016 us-gaap Income Tax Reconciliation Nondeductible Expense
IncomeTaxReconciliationNondeductibleExpense
494000
CY2015 us-gaap Income Tax Reconciliation Nondeductible Expense
IncomeTaxReconciliationNondeductibleExpense
2733000
CY2016 us-gaap Income Tax Reconciliation Other Reconciling Items
IncomeTaxReconciliationOtherReconcilingItems
576000
CY2015 us-gaap Income Tax Reconciliation Other Reconciling Items
IncomeTaxReconciliationOtherReconcilingItems
626000
CY2016 us-gaap Income Tax Reconciliation State And Local Income Taxes
IncomeTaxReconciliationStateAndLocalIncomeTaxes
-475000
CY2015 us-gaap Income Tax Reconciliation State And Local Income Taxes
IncomeTaxReconciliationStateAndLocalIncomeTaxes
-822000
CY2016 us-gaap Income Taxes Paid
IncomeTaxesPaid
17000
CY2015 us-gaap Income Taxes Paid
IncomeTaxesPaid
52000
CY2016 us-gaap Increase Decrease In Accounts And Other Receivables
IncreaseDecreaseInAccountsAndOtherReceivables
86000
CY2015 us-gaap Increase Decrease In Accounts And Other Receivables
IncreaseDecreaseInAccountsAndOtherReceivables
-879000
CY2016 us-gaap Increase Decrease In Deferred Revenue
IncreaseDecreaseInDeferredRevenue
-182000
CY2015 us-gaap Increase Decrease In Deferred Revenue
IncreaseDecreaseInDeferredRevenue
-448000
CY2016 us-gaap Increase Decrease In Other Operating Liabilities
IncreaseDecreaseInOtherOperatingLiabilities
-243000
CY2015 us-gaap Increase Decrease In Other Operating Liabilities
IncreaseDecreaseInOtherOperatingLiabilities
-270000
CY2016 us-gaap Increase Decrease In Prepaid Deferred Expense And Other Assets
IncreaseDecreaseInPrepaidDeferredExpenseAndOtherAssets
-356000
CY2015 us-gaap Increase Decrease In Prepaid Deferred Expense And Other Assets
IncreaseDecreaseInPrepaidDeferredExpenseAndOtherAssets
-622000
CY2016 us-gaap Induced Conversion Of Convertible Debt Expense
InducedConversionOfConvertibleDebtExpense
3414000
CY2015 us-gaap Induced Conversion Of Convertible Debt Expense
InducedConversionOfConvertibleDebtExpense
CY2016Q3 us-gaap Intangible Assets Net Excluding Goodwill
IntangibleAssetsNetExcludingGoodwill
548000
CY2015Q3 us-gaap Intangible Assets Net Excluding Goodwill
IntangibleAssetsNetExcludingGoodwill
1028000
CY2016 us-gaap Interest Costs Capitalized
InterestCostsCapitalized
204000
CY2015 us-gaap Interest Costs Capitalized
InterestCostsCapitalized
CY2016 us-gaap Interest Income Expense Net
InterestIncomeExpenseNet
-914000
CY2015 us-gaap Interest Income Expense Net
InterestIncomeExpenseNet
-892000
CY2016 us-gaap Interest Paid
InterestPaid
469000
CY2015 us-gaap Interest Paid
InterestPaid
243000
CY2016 us-gaap Lease And Rental Expense
LeaseAndRentalExpense
976000
CY2015 us-gaap Lease And Rental Expense
LeaseAndRentalExpense
1500000
CY2016Q3 us-gaap Liabilities
Liabilities
6226000
CY2015Q3 us-gaap Liabilities
Liabilities
13515000
CY2016Q3 us-gaap Liabilities And Stockholders Equity
LiabilitiesAndStockholdersEquity
17728000
CY2015Q3 us-gaap Liabilities And Stockholders Equity
LiabilitiesAndStockholdersEquity
19187000
CY2016Q3 us-gaap Liabilities Current
LiabilitiesCurrent
3711000
CY2015Q3 us-gaap Liabilities Current
LiabilitiesCurrent
5094000
CY2016Q3 us-gaap Liabilities Fair Value Disclosure
LiabilitiesFairValueDisclosure
75000
CY2015Q3 us-gaap Liabilities Fair Value Disclosure
LiabilitiesFairValueDisclosure
468000
CY2015Q3 us-gaap Liability For Uncertain Tax Positions Current
LiabilityForUncertainTaxPositionsCurrent
0
CY2016Q3 us-gaap Liability For Uncertain Tax Positions Current
LiabilityForUncertainTaxPositionsCurrent
0
CY2016 us-gaap License Costs
LicenseCosts
1835000
CY2015 us-gaap License Costs
LicenseCosts
1994000
CY2016 us-gaap Licenses Revenue
LicensesRevenue
6084000
CY2015 us-gaap Licenses Revenue
LicensesRevenue
5792000
CY2016Q3 us-gaap Long Term Debt Current
LongTermDebtCurrent
CY2015Q3 us-gaap Long Term Debt Current
LongTermDebtCurrent
92000
CY2016Q3 us-gaap Long Term Debt Noncurrent
LongTermDebtNoncurrent
2115000
CY2015Q3 us-gaap Long Term Debt Noncurrent
LongTermDebtNoncurrent
7695000
CY2016 us-gaap Net Cash Provided By Used In Financing Activities Continuing Operations
NetCashProvidedByUsedInFinancingActivitiesContinuingOperations
3168000
CY2015 us-gaap Net Cash Provided By Used In Financing Activities Continuing Operations
NetCashProvidedByUsedInFinancingActivitiesContinuingOperations
2055000
CY2016 us-gaap Net Cash Provided By Used In Investing Activities Continuing Operations
NetCashProvidedByUsedInInvestingActivitiesContinuingOperations
-165000
CY2015 us-gaap Net Cash Provided By Used In Investing Activities Continuing Operations
NetCashProvidedByUsedInInvestingActivitiesContinuingOperations
-187000
CY2016 us-gaap Net Cash Provided By Used In Operating Activities Continuing Operations
NetCashProvidedByUsedInOperatingActivitiesContinuingOperations
-2682000
CY2015 us-gaap Net Cash Provided By Used In Operating Activities Continuing Operations
NetCashProvidedByUsedInOperatingActivitiesContinuingOperations
-2763000
CY2016 us-gaap Net Income Loss
NetIncomeLoss
-7824000
CY2015 us-gaap Net Income Loss
NetIncomeLoss
-16768000
CY2016 us-gaap Net Income Loss Available To Common Stockholders Basic
NetIncomeLossAvailableToCommonStockholdersBasic
-7955000
CY2015 us-gaap Net Income Loss Available To Common Stockholders Basic
NetIncomeLossAvailableToCommonStockholdersBasic
-16882000
CY2016 us-gaap Number Of Reportable Segments
NumberOfReportableSegments
1
CY2016 us-gaap Number Of Reporting Units
NumberOfReportingUnits
1
CY2016 us-gaap Operating Expenses
OperatingExpenses
12156000
CY2015 us-gaap Operating Expenses
OperatingExpenses
24287000
CY2016 us-gaap Operating Income Loss
OperatingIncomeLoss
-3543000
CY2015 us-gaap Operating Income Loss
OperatingIncomeLoss
-16102000
CY2016Q3 us-gaap Operating Leases Future Minimum Payments Due
OperatingLeasesFutureMinimumPaymentsDue
1781000
CY2016Q3 us-gaap Operating Leases Future Minimum Payments Due Current
OperatingLeasesFutureMinimumPaymentsDueCurrent
778000
CY2016Q3 us-gaap Operating Leases Future Minimum Payments Due In Four Years
OperatingLeasesFutureMinimumPaymentsDueInFourYears
138000
CY2016Q3 us-gaap Operating Leases Future Minimum Payments Due In Three Years
OperatingLeasesFutureMinimumPaymentsDueInThreeYears
286000
CY2016Q3 us-gaap Operating Leases Future Minimum Payments Due In Two Years
OperatingLeasesFutureMinimumPaymentsDueInTwoYears
579000
CY2015 us-gaap Operating Leases Income Statement Sublease Revenue
OperatingLeasesIncomeStatementSubleaseRevenue
70000
CY2016Q3 us-gaap Other Accrued Liabilities Current
OtherAccruedLiabilitiesCurrent
103000
CY2015Q3 us-gaap Other Accrued Liabilities Current
OtherAccruedLiabilitiesCurrent
235000
CY2016Q3 us-gaap Other Assets Noncurrent
OtherAssetsNoncurrent
436000
CY2015Q3 us-gaap Other Assets Noncurrent
OtherAssetsNoncurrent
723000
CY2016 us-gaap Other Comprehensive Income Foreign Currency Transaction And Translation Adjustment Net Of Tax Portion Attributable To Parent
OtherComprehensiveIncomeForeignCurrencyTransactionAndTranslationAdjustmentNetOfTaxPortionAttributableToParent
3000
CY2015 us-gaap Other Comprehensive Income Foreign Currency Transaction And Translation Adjustment Net Of Tax Portion Attributable To Parent
OtherComprehensiveIncomeForeignCurrencyTransactionAndTranslationAdjustmentNetOfTaxPortionAttributableToParent
-23000
CY2015 us-gaap Other Comprehensive Income Loss Foreign Currency Transaction And Translation Adjustment Net Of Tax
OtherComprehensiveIncomeLossForeignCurrencyTransactionAndTranslationAdjustmentNetOfTax
-23000
CY2016 us-gaap Other Comprehensive Income Loss Foreign Currency Transaction And Translation Adjustment Net Of Tax
OtherComprehensiveIncomeLossForeignCurrencyTransactionAndTranslationAdjustmentNetOfTax
3000
CY2016 us-gaap Other Depreciation And Amortization
OtherDepreciationAndAmortization
530000
CY2015 us-gaap Other Depreciation And Amortization
OtherDepreciationAndAmortization
700000
CY2016Q3 us-gaap Other Liabilities Noncurrent
OtherLiabilitiesNoncurrent
400000
CY2015Q3 us-gaap Other Liabilities Noncurrent
OtherLiabilitiesNoncurrent
726000
CY2015 us-gaap Payments For Restructuring
PaymentsForRestructuring
CY2016 us-gaap Payments For Restructuring
PaymentsForRestructuring
534000
CY2016 us-gaap Payments To Acquire Businesses And Interest In Affiliates
PaymentsToAcquireBusinessesAndInterestInAffiliates
393000
CY2015 us-gaap Payments To Acquire Businesses And Interest In Affiliates
PaymentsToAcquireBusinessesAndInterestInAffiliates
447000
CY2016 us-gaap Payments To Acquire Property Plant And Equipment
PaymentsToAcquirePropertyPlantAndEquipment
23000
CY2016 us-gaap Stock Issued During Period Value New Issues
StockIssuedDuringPeriodValueNewIssues
3715000
CY2015 us-gaap Payments To Acquire Property Plant And Equipment
PaymentsToAcquirePropertyPlantAndEquipment
124000
CY2016 us-gaap Payments To Develop Software
PaymentsToDevelopSoftware
142000
CY2015 us-gaap Payments To Develop Software
PaymentsToDevelopSoftware
63000
CY2016 us-gaap Preferred Stock Dividends Income Statement Impact
PreferredStockDividendsIncomeStatementImpact
131000
CY2015 us-gaap Preferred Stock Dividends Income Statement Impact
PreferredStockDividendsIncomeStatementImpact
114000
CY2016Q3 us-gaap Preferred Stock Liquidation Preference Value
PreferredStockLiquidationPreferenceValue
2245000
CY2015Q3 us-gaap Preferred Stock Liquidation Preference Value
PreferredStockLiquidationPreferenceValue
2245000
CY2016Q3 us-gaap Preferred Stock Par Or Stated Value Per Share
PreferredStockParOrStatedValuePerShare
0.001
CY2015Q3 us-gaap Preferred Stock Par Or Stated Value Per Share
PreferredStockParOrStatedValuePerShare
0.001
CY2016Q3 us-gaap Preferred Stock Shares Authorized
PreferredStockSharesAuthorized
1000000
CY2015Q3 us-gaap Preferred Stock Shares Authorized
PreferredStockSharesAuthorized
1000000
CY2016Q3 us-gaap Preferred Stock Shares Issued
PreferredStockSharesIssued
221092
CY2015Q3 us-gaap Preferred Stock Shares Issued
PreferredStockSharesIssued
208222
CY2016Q3 us-gaap Preferred Stock Shares Outstanding
PreferredStockSharesOutstanding
221092
CY2015Q3 us-gaap Preferred Stock Shares Outstanding
PreferredStockSharesOutstanding
208222
CY2016Q3 us-gaap Preferred Stock Value
PreferredStockValue
CY2015Q3 us-gaap Preferred Stock Value
PreferredStockValue
CY2016Q3 us-gaap Prepaid Expense And Other Assets Current
PrepaidExpenseAndOtherAssetsCurrent
381000
CY2015Q3 us-gaap Prepaid Expense And Other Assets Current
PrepaidExpenseAndOtherAssetsCurrent
680000
CY2016 us-gaap Proceeds From Bank Debt
ProceedsFromBankDebt
500000
CY2015 us-gaap Proceeds From Bank Debt
ProceedsFromBankDebt
1710000
CY2016 us-gaap Proceeds From Issuance Of Common Stock
ProceedsFromIssuanceOfCommonStock
3715000
CY2015 us-gaap Proceeds From Issuance Of Common Stock
ProceedsFromIssuanceOfCommonStock
197000
CY2016 us-gaap Proceeds From Issuance Of Preferred Stock And Preference Stock
ProceedsFromIssuanceOfPreferredStockAndPreferenceStock
CY2015 us-gaap Proceeds From Issuance Of Preferred Stock And Preference Stock
ProceedsFromIssuanceOfPreferredStockAndPreferenceStock
1776000
CY2016 us-gaap Proceeds From Lines Of Credit
ProceedsFromLinesOfCredit
383000
CY2015 us-gaap Proceeds From Lines Of Credit
ProceedsFromLinesOfCredit
795000
CY2016 us-gaap Proceeds From Related Party Debt
ProceedsFromRelatedPartyDebt
1000000
CY2015 us-gaap Proceeds From Related Party Debt
ProceedsFromRelatedPartyDebt
2000000
CY2016 us-gaap Proceeds From Stock Plans
ProceedsFromStockPlans
CY2015 us-gaap Proceeds From Stock Plans
ProceedsFromStockPlans
6000
CY2016Q3 us-gaap Property Plant And Equipment Gross
PropertyPlantAndEquipmentGross
7059000
CY2015Q3 us-gaap Property Plant And Equipment Gross
PropertyPlantAndEquipmentGross
8136000
CY2016Q3 us-gaap Property Plant And Equipment Net
PropertyPlantAndEquipmentNet
512000
CY2015Q3 us-gaap Property Plant And Equipment Net
PropertyPlantAndEquipmentNet
1315000
CY2016 us-gaap Repayments Of Bank Debt
RepaymentsOfBankDebt
750000
CY2015 us-gaap Repayments Of Bank Debt
RepaymentsOfBankDebt
2460000
CY2016 us-gaap Repayments Of Lines Of Credit
RepaymentsOfLinesOfCredit
963000
CY2015 us-gaap Repayments Of Lines Of Credit
RepaymentsOfLinesOfCredit
1038000
CY2016 us-gaap Repayments Of Long Term Capital Lease Obligations
RepaymentsOfLongTermCapitalLeaseObligations
324000
CY2015 us-gaap Repayments Of Long Term Capital Lease Obligations
RepaymentsOfLongTermCapitalLeaseObligations
463000
CY2016 us-gaap Repayments Of Notes Payable
RepaymentsOfNotesPayable
CY2015 us-gaap Repayments Of Notes Payable
RepaymentsOfNotesPayable
21000
CY2016 us-gaap Research And Development Expense
ResearchAndDevelopmentExpense
1578000
CY2015 us-gaap Research And Development Expense
ResearchAndDevelopmentExpense
1901000
CY2016 us-gaap Restructuring Charges
RestructuringCharges
879000
CY2015 us-gaap Restructuring Charges
RestructuringCharges
496000
CY2014Q3 us-gaap Restructuring Reserve
RestructuringReserve
CY2015Q3 us-gaap Restructuring Reserve
RestructuringReserve
307000
CY2016Q3 us-gaap Restructuring Reserve
RestructuringReserve
440000
CY2015 us-gaap Restructuring Reserve Accrual Adjustment1
RestructuringReserveAccrualAdjustment1
CY2016 us-gaap Restructuring Reserve Accrual Adjustment1
RestructuringReserveAccrualAdjustment1
4
CY2016Q3 us-gaap Restructuring Reserve Current
RestructuringReserveCurrent
331000
CY2015Q3 us-gaap Restructuring Reserve Current
RestructuringReserveCurrent
114000
CY2016 us-gaap Technology Services Revenue
TechnologyServicesRevenue
1291000
CY2015 us-gaap Technology Services Revenue
TechnologyServicesRevenue
1529000
CY2015 us-gaap Stock Issued During Period Value Other
StockIssuedDuringPeriodValueOther
1776000
CY2016Q3 us-gaap Retained Earnings Accumulated Deficit
RetainedEarningsAccumulatedDeficit
-52366000
CY2015Q3 us-gaap Retained Earnings Accumulated Deficit
RetainedEarningsAccumulatedDeficit
-44411000
CY2016 us-gaap Revenue Recognition Deferred Revenue
RevenueRecognitionDeferredRevenue
<div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style=" TEXT-ALIGN: justify; MARGIN: 0pt; LINE-HEIGHT: 1.25"><div style="display: inline; FONT-SIZE: 10pt; FONT-FAMILY: Times New Roman, Times, serif"><div style="display: inline; font-style: italic;">Deferred Revenue</div></div></div> <div style=" TEXT-ALIGN: left; MARGIN: 0pt; LINE-HEIGHT: 1.25"><div style="display: inline; FONT-SIZE: 10pt; FONT-FAMILY: Times New Roman, Times, serif">&nbsp;</div></div> <div style=" TEXT-ALIGN: justify; MARGIN: 0pt; LINE-HEIGHT: 1.25"><div style="display: inline; FONT-SIZE: 10pt; FONT-FAMILY: Times New Roman, Times, serif">Deferred revenue includes PCS and services billed in advance.&nbsp;&nbsp;PCS revenue, whether sold separately or as part of a multiple element arrangement, is deferred and recognized ratably over the term of the maintenance contract, generally <div style="display: inline; font-style: italic; font-weight: normal; font-style: normal;">12</div> months.&nbsp;&nbsp;Payments made for PCS fees are generally made in advance and are nonrefundable.&nbsp;&nbsp;Revenue from consulting and training services is recognized as the related services are performed, using a proportional performance model.</div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>
CY2016 us-gaap Revenue Recognition Multiple Element Arrangements
RevenueRecognitionMultipleElementArrangements
<div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style=" TEXT-ALIGN: justify; MARGIN: 0pt; LINE-HEIGHT: 1.25"><div style="display: inline; FONT-SIZE: 10pt; FONT-FAMILY: Times New Roman, Times, serif"><div style="display: inline; font-style: italic;">Multiple Element Arrangements</div>&nbsp;</div></div> <div style=" MARGIN-BOTTOM: 0pt; MARGIN-TOP: 0pt"><div style="display: inline; FONT-SIZE: 10pt; FONT-FAMILY: Times New Roman, Times, serif">&nbsp;</div></div> <div style=" TEXT-ALIGN: justify; MARGIN: 0pt; LINE-HEIGHT: 1.25"><div style="display: inline; FONT-SIZE: 10pt; FONT-FAMILY: Times New Roman, Times, serif">&nbsp;In accounting for multiple element arrangements,&nbsp;we follow either ASC Topic <div style="display: inline; font-style: italic; font-weight: normal; font-style: normal;">605</div> <div style="display: inline; font-style: italic; font-weight: normal; font-style: normal;">985</div><div style="display: inline; font-style: italic;"> Revenue Recognition Software</div> or ASC Topic <div style="display: inline; font-style: italic; font-weight: normal; font-style: normal;">605</div> <div style="display: inline; font-style: italic; font-weight: normal; font-style: normal;">25</div><div style="display: inline; font-style: italic;"> Revenue Recognition Multiple Element Arrangements</div>, as applicable.</div><div style="display: inline; FONT-SIZE: 10pt; FONT-FAMILY: Times New Roman, Times, serif">&nbsp;</div><div style="display: inline; FONT-SIZE: 10pt; FONT-FAMILY: Times New Roman, Times, serif">&nbsp;</div></div> <div style=" MARGIN-BOTTOM: 0pt; MARGIN-TOP: 0pt"><div style="display: inline; FONT-SIZE: 10pt; FONT-FAMILY: Times New Roman, Times, serif">&nbsp;</div></div> <div style=" TEXT-ALIGN: justify; MARGIN: 0pt; LINE-HEIGHT: 1.25"><div style="display: inline; FONT-SIZE: 10pt; FONT-FAMILY: Times New Roman, Times, serif">In accordance with<div style="display: inline; font-style: italic;">Revenue Recognition: Multiple Deliverable Revenue Arrangement.</div>, each deliverable within a multiple deliverable revenue arrangement is accounted for as a separate unit of accounting if both of the following criteria are met <div style="display: inline; font-style: italic; font-weight: normal; font-style: normal;">(1)</div> the delivered item has value to the customer on a standalone basis and <div style="display: inline; font-style: italic; font-weight: normal; font-style: normal;">(2)</div> for an arrangement that includes a right of return relative to the delivered item, delivery or performance of the delivered item is considered probable and within our control. If the deliverables do not meet the criteria for being a separate unit of accounting then they are combined with a deliverable that does meet that criterion. The accounting guidance also requires that arrangement consideration be allocated at the inception of an arrangement to all deliverables using the relative selling price method. The accounting guidance also establishes a selling price hierarchy for determining the selling price of a deliverable.</div><div style="display: inline; FONT-SIZE: 10pt; FONT-FAMILY: Times New Roman, Times, serif">We determine selling price using VSOE, if it exists; otherwise, we use Third party Evidence (&#x201c;TPE&#x201d;). If neither VSOE nor TPE of selling price exists for a unit of accounting, we use Estimated Selling Price (&#x201c;ESP&#x201d;).</div></div> <div style=" TEXT-ALIGN: justify; MARGIN: 0pt; LINE-HEIGHT: 1.25"><div style="display: inline; FONT-SIZE: 10pt; FONT-FAMILY: Times New Roman, Times, serif">&nbsp;</div></div> <div style=" TEXT-ALIGN: justify; MARGIN: 0pt; LINE-HEIGHT: 1.25"><div style="display: inline; FONT-SIZE: 10pt; FONT-FAMILY: Times New Roman, Times, serif">VSOE is generally limited to the price at which we sell the element in a separate stand alone transaction. TPE is determined based on the prices charged by the Company&#x2019;s competitors for a similar deliverable when sold separately. It is difficult for us to obtain sufficient information on competitor pricing, so we<div style="display: inline; font-style: italic; font-weight: normal; font-style: normal;"> may </div>not be able to substantiate TPE. If we cannot establish selling price based on VSOE or TPE then we will use ESP. ESP is derived by considering the selling price for similar services and our ongoing pricing strategies. The selling prices used in the Company&#x2019;s allocations of arrangement consideration are analyzed at minimum on an annual basis and more frequently if our business necessitates a more timely review. The Company has determined that the Company has VSOE on our SaaS offerings, certain application development services, managed hosting services, and PCS because we have evidence of these elements sold on a stand alone basis.</div></div> <div style=" MARGIN-BOTTOM: 0pt; MARGIN-TOP: 0pt"><div style="display: inline; FONT-SIZE: 10pt; FONT-FAMILY: Times New Roman, Times, serif">&nbsp;</div><div style="display: inline; FONT-SIZE: 10pt; FONT-FAMILY: Times New Roman"></div></div> <div style=" MARGIN-BOTTOM: 0pt; MARGIN-TOP: 0pt"><div style="display: inline; FONT-SIZE: 10pt; FONT-FAMILY: Times New Roman"></div></div> <div style=" TEXT-ALIGN: center; MARGIN: 0pt; LINE-HEIGHT: 1.25">&nbsp;</div> <div style=" MARGIN-BOTTOM: 0px; TEXT-ALIGN: justify; MARGIN-TOP: 0px; LINE-HEIGHT: 1.25">&nbsp;<div style="display: inline; FONT-SIZE: 10pt; FONT-FAMILY: Times New Roman, Times, serif">When the Company licenses its software on a perpetual basis in a multiple element arrangement that arrangement typically includes PCS and application development services.&nbsp;&nbsp;In assessing the hierarchy of relative selling price for PCS, we have determined that VSOE is established for PCS. VSOE for PCS is based on the price of PCS when sold separately, which has been established via annual renewal rates.&nbsp;Similarly, when the Company licenses its software on a perpetual basis in a multiple element arrangement that also includes managed service hosting (&#x201c;hosting&#x201d;), we have determined that VSOE is established for hosting based on the price of the hosting when sold separately, which has been established based on renewal rates of the hosting contract. &nbsp;Revenue recognition for perpetual licenses sold with application development services are considered on a case by case basis.&nbsp;&nbsp;The Company has not established VSOE for perpetual licenses or fixed price development services and therefore in accordance with ASC Topic <div style="display: inline; font-style: italic; font-weight: normal; font-style: normal;">605</div> <div style="display: inline; font-style: italic; font-weight: normal; font-style: normal;">985,</div> when perpetual licenses are sold in multiple element arrangements including application development services where&nbsp;VSOE for the services has not been established, the license revenue is deferred and recognized using contract accounting.&nbsp;The Company has determined that services are not essential to the functionality of the software and it has the ability to make estimates necessary to apply proportional performance method. In those cases&nbsp;where perpetual licenses are sold in a multiple element arrangement that includes application development services where&nbsp;VSOE for the services has been established, the license revenue is recognized under the residual method and the application services are recognized upon delivery.&nbsp;&nbsp;</div></div> <div style=" MARGIN-BOTTOM: 0pt; MARGIN-TOP: 0pt">&nbsp;</div> <div style=" TEXT-ALIGN: justify; MARGIN: 0pt; LINE-HEIGHT: 1.25"><div style="display: inline; FONT-SIZE: 10pt; FONT-FAMILY: Times New Roman, Times, serif">In determining VSOE for the digital engagement services element, the separability of the services from the software license and the value of the services when sold on a standalone basis are considered.</div><div style="display: inline; FONT-SIZE: 10pt; FONT-FAMILY: Times New Roman, Times, serif">&nbsp;</div><div style="display: inline; FONT-SIZE: 10pt; FONT-FAMILY: Times New Roman, Times, serif">&nbsp;&nbsp;The Company also considers the categorization of the services, the timing of when the services contract was signed in relation to the signing of the perpetual license contract and delivery of the software, and whether the services can be performed by others.&nbsp;&nbsp;The Company has concluded that its application development services are not required for the customer to use the product but, rather enhance the benefits that the software can bring to the customer.&nbsp;&nbsp;In addition, the services provided do not result in significant customization or modification of the software and are not essential to its functionality,&nbsp;and can also be performed by the customer or a <div style="display: inline; font-style: italic; font-weight: normal; font-style: normal;">third</div> party.&nbsp;&nbsp;If an application development services arrangement does qualify for separate accounting, the Company recognizes the perpetual license on a residual basis.&nbsp;&nbsp;If an application development services arrangement does not qualify for separate accounting, the Company recognizes the perpetual license under the proportional performance model as described above.</div></div> <div style=" MARGIN-BOTTOM: 0pt; MARGIN-TOP: 0pt"><div style="display: inline; FONT-SIZE: 10pt; FONT-FAMILY: Times New Roman, Times, serif">&nbsp;</div></div> <div style=" TEXT-ALIGN: justify; MARGIN: 0pt; LINE-HEIGHT: 1.25"><div style="display: inline; FONT-SIZE: 10pt; FONT-FAMILY: Times New Roman, Times, serif">When subscription arrangements are sold with application development services, the Company uses its judgment as to whether the application development services qualify as a separate unit of accounting. When subscription service arrangements involve multiple elements that qualify as separate units of accounting, the Company allocates arrangement consideration in multiple deliverable arrangements at the inception of an arrangement to all deliverables based on the relative selling price model in accordance with the selling price hierarchy, which includes: (i) VSOE when available; (ii) TPE if VSOE is not available; and (iii) ESP if neither VSOE or TPE is available. For those subscription arrangements sold with multiple elements whereby the application development services do not qualify as a separate unit of accounting, the application services revenue is recognized ratably over the subscription period. Subscriptions also include a PCS component, and the Company has determined that the <div style="display: inline; font-style: italic; font-weight: normal; font-style: normal;">two</div> elements cannot be separated and must be recognized as <div style="display: inline; font-style: italic; font-weight: normal; font-style: normal;">one</div> unit over the applicable service period. Set up fees paid by customers in connection with subscription arrangements are deferred and recognized ratably over the longer of the life of the hosting period or the expected lives of customer relationships, which generally range from <div style="display: inline; font-style: italic; font-weight: normal; font-style: normal;">two</div> to <div style="display: inline; font-style: italic; font-weight: normal; font-style: normal;">three</div> years. The Company continues to evaluate the length of the amortization period of the set up fees as we gain more experience with customer contract renewals and our newer product offerings.</div><div style="display: inline; FONT-SIZE: 10pt; FONT-FAMILY: Times New Roman, Times, serif">&nbsp;</div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>
CY2016 us-gaap Revenue Recognition Sales Of Services
RevenueRecognitionSalesOfServices
<div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style=" TEXT-ALIGN: justify; MARGIN: 0pt; LINE-HEIGHT: 1.25"><div style="display: inline; FONT-SIZE: 10pt; FONT-FAMILY: Times New Roman, Times, serif"><div style="display: inline; font-style: italic;">Digital Engagement</div><div style="display: inline; font-style: italic;"> Services</div></div></div> <div style=" MARGIN-BOTTOM: 0pt; MARGIN-TOP: 0pt"><div style="display: inline; FONT-SIZE: 10pt; FONT-FAMILY: Times New Roman, Times, serif">&nbsp;</div></div> <div style=" TEXT-ALIGN: justify; MARGIN: 0pt; LINE-HEIGHT: 1.25"><div style="display: inline; FONT-SIZE: 10pt; FONT-FAMILY: Times New Roman, Times, serif">Digital engagement services include professional services primarily related to the Company&#x2019;s web development solutions that address specific customer needs such as digital strategy, information architecture and usability engineering, .Net development, rich media development, back end integration, search engine optimization, quality assurance and project management.</div></div> <div style=" TEXT-ALIGN: justify; MARGIN: 0pt; LINE-HEIGHT: 1.25"><div style="display: inline; FONT-SIZE: 10pt; FONT-FAMILY: Times New Roman, Times, serif">&nbsp;</div></div> <div style=" TEXT-ALIGN: justify; MARGIN: 0pt; LINE-HEIGHT: 1.25"><div style="display: inline; FONT-SIZE: 10pt; FONT-FAMILY: Times New Roman, Times, serif">Digital engagement services are contracted for on either a fixed price or time and materials basis.&nbsp; For its fixed price engagements, after assigning the relative selling price to the elements of the arrangement, the Company applies the proportional performance model (if not subject to contract accounting) to recognize revenue based on cost incurred in relation to total estimated cost at completion. The Company has determined that labor costs are the most appropriate measure to allocate revenue among reporting periods, as they are the primary input when providing application development services. Customers are invoiced monthly or upon the completion of milestones. For milestone based projects, since milestone pricing is based on expected hourly costs and the duration of such engagements is relatively short, this input approach principally mirrors an output approach under the proportional performance model for revenue recognition on such fixed priced engagements.&nbsp;&nbsp;For time and materials contracts, revenues are recognized as the services are provided.&nbsp;&nbsp;</div></div> <div style=" MARGIN-BOTTOM: 0pt; MARGIN-TOP: 0pt"><div style="display: inline; FONT-SIZE: 10pt; FONT-FAMILY: Times New Roman, Times, serif">&nbsp;</div></div> <div style=" TEXT-ALIGN: justify; MARGIN: 0pt; LINE-HEIGHT: 1.25"><div style="display: inline; FONT-SIZE: 10pt; FONT-FAMILY: Times New Roman, Times, serif">Digital engagement services also include retained professional services contracted for on an &#x201c;on call&#x201d; basis or for a certain amount of hours each month. Such arrangements generally provide for a guaranteed availability of a number of professional services hours each month on a &#x201c;use it or lose it&#x201d; basis.&nbsp;&nbsp;&nbsp;For retained professional services sold on a stand alone basis the Company recognizes revenue as the services are delivered or over the term of the contractual retainer period.&nbsp;These arrangements do not require formal customer acceptance and do not grant any future right to labor hours contracted for but not used.</div></div> <div style=" MARGIN-BOTTOM: 0pt; MARGIN-TOP: 0pt"><div style="display: inline; FONT-SIZE: 10pt; FONT-FAMILY: Times New Roman, Times, serif">&nbsp;</div></div></div><div style=" MARGIN-BOTTOM: 0pt; MARGIN-TOP: 0pt"><div style="display: inline; FONT-SIZE: 10pt; FONT-FAMILY: Times New Roman, Times, serif"></div></div> <div style=" TEXT-ALIGN: justify; MARGIN: 0pt; LINE-HEIGHT: 1.25"><div style="display: inline; FONT-SIZE: 10pt; FONT-FAMILY: Times New Roman, Times, serif"><div style="display: inline; font-style: italic;">Managed Service Hosting</div></div></div> <div style=" MARGIN-BOTTOM: 0pt; MARGIN-TOP: 0pt"><div style="display: inline; FONT-SIZE: 10pt; FONT-FAMILY: Times New Roman, Times, serif">&nbsp;</div></div> <div style=" TEXT-ALIGN: justify; MARGIN: 0pt; LINE-HEIGHT: 1.25"><div style="display: inline; FONT-SIZE: 10pt; FONT-FAMILY: Times New Roman, Times, serif">Managed service hosting includes hosting arrangements that provide for the use of certain hardware and infrastructure for those customers who do not wish to host the Company&#x2019;s applications independently.&nbsp;&nbsp;Hosting agreements are either annual or month to month arrangements that provide for termination for convenience by either party generally upon <div style="display: inline; font-style: italic; font-weight: normal; font-style: normal;">30</div> days&#x2019; notice.&nbsp;&nbsp;Revenue is recognized monthly as the hosting services are delivered.&nbsp;&nbsp;&nbsp;Set up fees paid by customers in connection with managed hosting services are deferred and recognized ratably over the longer of the life of the hosting period or the expected lives of customer relationships. The Company will continue to evaluate the length of the amortization period of the set up fees as the Company gains more experience with customer contract renewals.</div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>
CY2016 us-gaap Revenue Recognition Software
RevenueRecognitionSoftware
<div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style=" TEXT-ALIGN: justify; MARGIN: 0pt; LINE-HEIGHT: 1.25"><div style="display: inline; FONT-SIZE: 10pt; FONT-FAMILY: Times New Roman, Times, serif"><div style="display: inline; font-style: italic;">Subscriptions and Perpetual Licenses</div></div></div> <div style=" MARGIN-BOTTOM: 0pt; MARGIN-TOP: 0pt"><div style="display: inline; FONT-SIZE: 10pt; FONT-FAMILY: Times New Roman, Times, serif">&nbsp;</div></div> <div style=" TEXT-ALIGN: justify; MARGIN: 0pt; LINE-HEIGHT: 1.25"><div style="display: inline; FONT-SIZE: 10pt; FONT-FAMILY: Times New Roman, Times, serif">The Company licenses its software on either a perpetual or subscription basis. Customers who license the software on a perpetual basis receive rights to use the software for an indefinite time period and an option to purchase post customer support (&#x201c;PCS&#x201d;).&nbsp;&nbsp;For arrangements that consist of a perpetual license and PCS, as long as Vendor Specific Objective Evidence (&#x201c;VSOE&#x201d;) exists for the PCS, then PCS revenue is recognized ratably on a straight line basis over the period of performance and the perpetual license is recognized on a residual basis.&nbsp;&nbsp;Under the residual method, the fair value of the undelivered elements are deferred and the remaining portion of the arrangement fee is allocated to the delivered elements and recognized as revenue, assuming all other revenue recognition criteria have been met.&nbsp;&nbsp;</div></div> <div style=" MARGIN-BOTTOM: 0pt; MARGIN-TOP: 0pt"><div style="display: inline; FONT-SIZE: 10pt; FONT-FAMILY: Times New Roman, Times, serif">&nbsp;</div></div> <div style=" TEXT-ALIGN: justify; MARGIN: 0pt; LINE-HEIGHT: 1.25"><div style="display: inline; FONT-SIZE: 10pt; FONT-FAMILY: Times New Roman, Times, serif">Customers<div style="display: inline; font-style: italic; font-weight: normal; font-style: normal;"> may </div>also license the software on a subscription basis, which can be described as &#x201c;Software as a Service&#x201d; or &#x201c;SaaS&#x201d;.&nbsp;&nbsp;SaaS is a model of software deployment where an application is hosted as a service provided to customers across the Internet.&nbsp;&nbsp;Subscription agreements include access to the Company&#x2019;s software application via an internet connection, the related hosting of the application, and PCS.&nbsp;&nbsp;Customers receive automatic updates and upgrades, and new releases of the products as soon as they become available.&nbsp;Customers cannot take possession of the software. &nbsp;Subscription agreements are either annual or month to month arrangements that provide for termination for convenience by either party upon <div style="display: inline; font-style: italic; font-weight: normal; font-style: normal;">90</div> days&#x2019; notice.&nbsp;&nbsp;Revenue is recognized monthly as the services are delivered.&nbsp;&nbsp;Set up fees paid by customers in connection with subscription services are deferred and recognized ratably over the longer of the life of subscription period or the expected lives of customer relationships. The Company continues to evaluate the length of the amortization period of the set up fees as the Company gains more experience with customer contract renewals.&nbsp;&nbsp;</div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>
CY2016 us-gaap Revenues
Revenues
15895000
CY2015 us-gaap Revenues
Revenues
19224000
CY2016 us-gaap Sales Revenue Services Net
SalesRevenueServicesNet
8520000
CY2015 us-gaap Sales Revenue Services Net
SalesRevenueServicesNet
11903000
CY2015Q3 us-gaap Stockholders Equity
StockholdersEquity
5672000
CY2016 us-gaap Selling And Marketing Expense
SellingAndMarketingExpense
4934000
CY2015 us-gaap Selling And Marketing Expense
SellingAndMarketingExpense
5760000
CY2016 us-gaap Share Based Compensation
ShareBasedCompensation
320000
CY2015 us-gaap Share Based Compensation
ShareBasedCompensation
314000
CY2016 us-gaap Share Based Compensation Arrangement By Share Based Payment Award Fair Value Assumptions Expected Dividend Rate
ShareBasedCompensationArrangementByShareBasedPaymentAwardFairValueAssumptionsExpectedDividendRate
0
CY2015 us-gaap Share Based Compensation Arrangement By Share Based Payment Award Fair Value Assumptions Expected Dividend Rate
ShareBasedCompensationArrangementByShareBasedPaymentAwardFairValueAssumptionsExpectedDividendRate
0
CY2016 us-gaap Share Based Compensation Arrangement By Share Based Payment Award Fair Value Assumptions Expected Volatility Rate
ShareBasedCompensationArrangementByShareBasedPaymentAwardFairValueAssumptionsExpectedVolatilityRate
0.8412
CY2015 us-gaap Share Based Compensation Arrangement By Share Based Payment Award Fair Value Assumptions Expected Volatility Rate
ShareBasedCompensationArrangementByShareBasedPaymentAwardFairValueAssumptionsExpectedVolatilityRate
0.8708
CY2016 us-gaap Share Based Compensation Arrangement By Share Based Payment Award Fair Value Assumptions Risk Free Interest Rate
ShareBasedCompensationArrangementByShareBasedPaymentAwardFairValueAssumptionsRiskFreeInterestRate
0.0133
CY2015 us-gaap Share Based Compensation Arrangement By Share Based Payment Award Fair Value Assumptions Risk Free Interest Rate
ShareBasedCompensationArrangementByShareBasedPaymentAwardFairValueAssumptionsRiskFreeInterestRate
0.0168
CY2016Q3 us-gaap Share Based Compensation Arrangement By Share Based Payment Award Options Exercisable Number
ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsExercisableNumber
345111
CY2015Q3 us-gaap Share Based Compensation Arrangement By Share Based Payment Award Options Exercisable Number
ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsExercisableNumber
441502
CY2016 us-gaap Share Based Compensation Arrangement By Share Based Payment Award Options Forfeitures In Period
ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsForfeituresInPeriod
62895
CY2016 us-gaap Share Based Compensation Arrangement By Share Based Payment Award Options Grants In Period Gross
ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsGrantsInPeriodGross
1688789
CY2016 us-gaap Share Based Compensation Arrangement By Share Based Payment Award Options Grants In Period Weighted Average Grant Date Fair Value
ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsGrantsInPeriodWeightedAverageGrantDateFairValue
0.60
CY2015 us-gaap Share Based Compensation Arrangement By Share Based Payment Award Options Grants In Period Weighted Average Grant Date Fair Value
ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsGrantsInPeriodWeightedAverageGrantDateFairValue
1.30
CY2016Q3 us-gaap Share Based Compensation Shares Authorized Under Stock Option Plans Exercise Price Range Number Of Exercisable Options
ShareBasedCompensationSharesAuthorizedUnderStockOptionPlansExercisePriceRangeNumberOfExercisableOptions
345111
CY2016Q3 us-gaap Share Based Compensation Shares Authorized Under Stock Option Plans Exercise Price Range Number Of Outstanding Options
ShareBasedCompensationSharesAuthorizedUnderStockOptionPlansExercisePriceRangeNumberOfOutstandingOptions
2242919
CY2016 us-gaap Sharebased Compensation Arrangement By Sharebased Payment Award Fair Value Assumptions Expected Term1
SharebasedCompensationArrangementBySharebasedPaymentAwardFairValueAssumptionsExpectedTerm1
P6Y
CY2015 us-gaap Sharebased Compensation Arrangement By Sharebased Payment Award Fair Value Assumptions Expected Term1
SharebasedCompensationArrangementBySharebasedPaymentAwardFairValueAssumptionsExpectedTerm1
P6Y
CY2015Q3 us-gaap Sharebased Compensation Arrangement By Sharebased Payment Award Options Nonvested Number Of Shares
SharebasedCompensationArrangementBySharebasedPaymentAwardOptionsNonvestedNumberOfShares
434475
CY2016Q3 us-gaap Sharebased Compensation Arrangement By Sharebased Payment Award Options Nonvested Number Of Shares
SharebasedCompensationArrangementBySharebasedPaymentAwardOptionsNonvestedNumberOfShares
1897808
CY2016 us-gaap Sharebased Compensation Arrangement By Sharebased Payment Award Options Nonvested Options Forfeited Weighted Average Grant Date Fair Value
SharebasedCompensationArrangementBySharebasedPaymentAwardOptionsNonvestedOptionsForfeitedWeightedAverageGrantDateFairValue
2.38
CY2015Q3 us-gaap Sharebased Compensation Arrangement By Sharebased Payment Award Options Nonvested Weighted Average Grant Date Fair Value
SharebasedCompensationArrangementBySharebasedPaymentAwardOptionsNonvestedWeightedAverageGrantDateFairValue
1.99
CY2016Q3 us-gaap Sharebased Compensation Arrangement By Sharebased Payment Award Options Nonvested Weighted Average Grant Date Fair Value
SharebasedCompensationArrangementBySharebasedPaymentAwardOptionsNonvestedWeightedAverageGrantDateFairValue
0.70
CY2016 us-gaap Sharebased Compensation Arrangement By Sharebased Payment Award Options Vested Number Of Shares
SharebasedCompensationArrangementBySharebasedPaymentAwardOptionsVestedNumberOfShares
162561
CY2016 us-gaap Sharebased Compensation Arrangement By Sharebased Payment Award Options Vested Weighted Average Grant Date Fair Value
SharebasedCompensationArrangementBySharebasedPaymentAwardOptionsVestedWeightedAverageGrantDateFairValue
2.64
CY2016Q3 us-gaap Sharebased Compensation Shares Authorized Under Stock Option Plans Exercise Price Range Exercisable Options Weighted Average Exercise Price1
SharebasedCompensationSharesAuthorizedUnderStockOptionPlansExercisePriceRangeExercisableOptionsWeightedAverageExercisePrice1
4.35
CY2016Q3 us-gaap Sharebased Compensation Shares Authorized Under Stock Option Plans Exercise Price Range Outstanding Options Weighted Average Exercise Price Beginning Balance1
SharebasedCompensationSharesAuthorizedUnderStockOptionPlansExercisePriceRangeOutstandingOptionsWeightedAverageExercisePriceBeginningBalance1
1.51
CY2016 us-gaap Sharebased Compensation Shares Authorized Under Stock Option Plans Exercise Price Range Outstanding Options Weighted Average Remaining Contractual Term2
SharebasedCompensationSharesAuthorizedUnderStockOptionPlansExercisePriceRangeOutstandingOptionsWeightedAverageRemainingContractualTerm2
P9Y51D
CY2015 us-gaap Stock Issued During Period Value Restricted Stock Award Gross
StockIssuedDuringPeriodValueRestrictedStockAwardGross
97000
CY2016 us-gaap Stock Issued During Period Value Restricted Stock Award Gross
StockIssuedDuringPeriodValueRestrictedStockAwardGross
106000
CY2016Q3 us-gaap Stockholders Equity
StockholdersEquity
11502000
CY2016 us-gaap Stock Issued During Period Shares New Issues
StockIssuedDuringPeriodSharesNewIssues
4000000
CY2015 us-gaap Stock Issued During Period Shares Stock Options Exercised
StockIssuedDuringPeriodSharesStockOptionsExercised
0
CY2016 us-gaap Weighted Average Number Of Share Outstanding Basic And Diluted
WeightedAverageNumberOfShareOutstandingBasicAndDiluted
9465012
CY2015 us-gaap Weighted Average Number Of Share Outstanding Basic And Diluted
WeightedAverageNumberOfShareOutstandingBasicAndDiluted
4350627
CY2014Q3 us-gaap Stockholders Equity
StockholdersEquity
19933000
CY2016 us-gaap Technology Services Costs
TechnologyServicesCosts
304000
CY2015 us-gaap Technology Services Costs
TechnologyServicesCosts
307000
CY2016 us-gaap Use Of Estimates
UseOfEstimates
<div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style="display: inline; font-family: times new roman; font-size: 10pt"><div style=" TEXT-ALIGN: justify; MARGIN: 0pt; LINE-HEIGHT: 1.25"><div style="display: inline; FONT-SIZE: 10pt; FONT-FAMILY: Times New Roman, Times, serif"><div style="display: inline; font-style: italic;">Use of Estimates</div></div></div> <div style=" TEXT-ALIGN: justify; MARGIN: 0pt; LINE-HEIGHT: 1.25"><div style="display: inline; FONT-SIZE: 10pt; FONT-FAMILY: Times New Roman, Times, serif">&nbsp;</div></div> <div style=" TEXT-ALIGN: justify; MARGIN: 0pt; LINE-HEIGHT: 1.25"><div style="display: inline; FONT-SIZE: 10pt; FONT-FAMILY: Times New Roman, Times, serif">The preparation of financial statements in conformity with US GAAP requires management to make certain estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the financial statements and the reported amounts of revenue and expenses during the reported periods. The most significant estimates included in these financial statements are the valuation of accounts receivable and long term assets, including intangibles, goodwill and deferred tax assets, stock based compensation, amounts of revenue to be recognized on service contracts in progress, unbilled receivables, and deferred revenue. Actual results could differ from these estimates under different assumptions or conditions.</div></div> <div style=" TEXT-ALIGN: justify; MARGIN: 0pt; LINE-HEIGHT: 1.25"><div style="display: inline; FONT-SIZE: 10pt; FONT-FAMILY: Times New Roman, Times, serif">&nbsp;<div style="display: inline; font-style: italic;"><br /></div>The complexity of the estimation process and factors relating to assumptions, risks and uncertainties inherent with the use of the proportional performance model affect the amount of revenue and related expenses reported in the Company&#x2019;s financial statements. Internal and external factors can affect the Company&#x2019;s estimates.</div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>
CY2016 us-gaap Valuation Allowance Deferred Tax Asset Change In Amount
ValuationAllowanceDeferredTaxAssetChangeInAmount
1964000
CY2015 us-gaap Valuation Allowance Deferred Tax Asset Change In Amount
ValuationAllowanceDeferredTaxAssetChangeInAmount
2917000

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