CH Robinson Worldwide (NASDAQ: CHRW) is a third-party logistics company that arranges the transport of freight for shippers without owning the underlying assets. It makes money on the spread between what customers pay to ship freight and what it pays to contract carriers, operating on a transactional, volume-driven model. In FY2025, the company managed approximately 37 million shipments, connecting 75,000 customers with a network of 450,000 contract carriers. Carriers in that network include motor carriers, railroads, and ocean and air freight providers. The company applies proprietary technology, including AI-driven dynamic costing and pricing models, to match loads with carriers and manage logistics execution. CH Robinson describes its AI methodology as 'Lean AI,' used to automate tasks, generate carrier load recommendations, and optimize pickup and delivery scheduling. The combination of network scale and proprietary pricing technology creates margin advantages that are difficult to replicate at smaller volumes.

Revenue model

Transactional spread-based model: revenue is the gross amount charged to shippers; net revenue (gross profit) is the difference between that charge and amounts paid to contract carriers. Volume-driven, with no subscription or ownership of transportation assets.

Products and services

Freight brokerage, truckload transportation, less-than-truckload (LTL), ocean freight, air freight, rail intermodal, managed logistics services, and proprietary logistics technology platform including AI-driven dynamic costing and pricing tools.

Customers and end markets

75,000 customers as of FY2025 (per 10-K filed 2026-02-13). End markets span shippers across industries that move goods via truck, rail, ocean, and air. No customer concentration figures disclosed in the provided excerpts.

Value-chain role

Non-asset-based freight broker and third-party logistics intermediary sitting between shippers (customers) and contract carriers. Arranges, coordinates, and manages freight movement without owning trucks, rail cars, or vessels.

Geographic exposure

Global network including motor carriers, railroads, and ocean and air carriers. No specific revenue breakdown by geography disclosed in the provided excerpts.

Source: SEC 10-K, filed 2026-02-13

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