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Capital One Financial Corp logo

Capital One Financial Corp

capitalone.com

What Do They Do?

Provides credit cards, loans and banking services to consumers, small businesses and commercial clients. Processes payments for merchants and financial institutions.

How Do They Make Money?

Most revenue comes from interest and fees on loans to consumer and commercial customers. Merchants and payment-network participants pay transaction fees when card transactions settle; annual membership fees are spread across the year, while balance-transfer and cash-advance fees are charged when those transactions occur.

revenue
SegmentShareRevenue
Interchange fees, net
Usage-based

80%
FY2022: 85%
Service charges and other customer-related fees
11%
FY2022: 6.0%
Other
9.5%
FY2022: 8.9%

Who Are Their Customers?

Consumers, small businesses and commercial clients get cards, loans and banking services through digital channels, branches, cafés and other distribution channels. Merchants, acquirers and card issuers participate in the payment network; retailer and other partners offer lending and other services to shared customers.

Do Revenues Turn Into Profits?

Yes. It kept 5 cents of every revenue dollar as net income in FY2025 and turned 49 cents into free cash flow.

Net income, FY2025
5% of revenue
▼ −48% vs FY2024 ($4.8B, 12%)
Free cash flow, FY2025
49% of revenue
▲ +54% vs FY2024 ($17B, 43%)

How Are They Changing?

Since the FY2025 annual report
Latest quarter: Q2 FY2026, the three months to Jun 30, 2026
Revenue
▲ +27%
vs $12.5B in Q2 FY2025
Net income
▲ Now profitable
vs −$4.3B in Q2 FY2025
Interchange fees, net share of revenue from contract with customer, excluding assessed tax vs 80.2% in Q2 FY2025
  • Jul 21, 2026 Completed the Brex acquisition Brex results are included in the Credit Card business.

Growing. Revenue grew 76% in 4 years, from $30.4B in FY2021 to $53.4B in FY2025, about 15% a year.

Payment network expansion The earlier report describes card, lending and banking products; the latest report also describes operating payment networks and processing transactions for financial institutions and other network partners.

Revenue over time
Interchange fees, net Service charges and other customer-related fees Other
$10B$5B$0

Who Do They Compete With?

Competes with Visa, Mastercard, and American Express

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