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Amdocs Limited logo

Amdocs Limited

amdocs.com

What Do They Do?

Manages customers’ IT and cloud operations and sells software and services to communications and media providers.

How Do They Make Money?

Communications and media providers buy managed operations and support through long-term contracts, with ongoing work billed as it is performed. Software implementation projects are billed as work progresses, periodically or at milestones.

revenue
SegmentShareRevenue
Managed services arrangements
Recurring

66%
FY2022: 60%
Others
34%
FY2022: 40%

Who Are Their Customers?

Communications and media service providers are the main buyers, with financial services among other customers. Amdocs works with independent sales agents, customer consultants, system integrators and value-added resellers in sales.

Do Revenues Turn Into Profits?

Yes. It kept 12 cents of every revenue dollar as net income in FY2025 and turned 14 cents into free cash flow.

Operating income, FY2025
16% of revenue
▲ +16% vs FY2024 ($628.6M, 13%)
Net income, FY2025
12% of revenue
▲ +14% vs FY2024 ($493.2M, 10%)
Free cash flow, FY2025
14% of revenue
▲ +4% vs FY2024 ($618.9M, 12%)

How Are They Changing?

Flat. Revenue was $4.5B in FY2025, about the same as the $4.3B of FY2021.

Revenue over time
Managed services arrangements Others
$10B$5B$0

Who Do They Compete With?

Competes with CSG International, Netcracker, Oracle, Pegasystems, Salesforce, SAP, ServiceNow, Accenture, Cap Gemini, Cognizant, DXC Technology, Infosys, Kyndryl, Tata Consultancy Services, Tech Mahindra, Wipro, Ciena, Ericsson, Huawei, and Nokia

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