$TTEC
TTEC Holdings, Inc. Stock $ttec

$ttec Overview Financials Valuation SEC Filings Company Website

2013 Q1 Form 10-Q Financial Statement

#000110465913036013 Filed on May 01, 2013

Income Statement

Concept	2013 Q1	2012 Q1
Revenue	$288.4M	$292.7M
YoY Change	-1.46%	4.16%
Cost Of Revenue	$208.2M	$211.9M
YoY Change	-1.73%	6.42%
Gross Profit	$80.15M	$80.76M
YoY Change	-0.75%	-1.34%
Gross Profit Margin	27.79%	27.6%
Selling, General & Admin	$45.75M	$48.14M
YoY Change	-4.96%	0.7%
% of Gross Profit	57.08%	59.6%
Research & Development
YoY Change
% of Gross Profit
Depreciation & Amortization	$10.60M	$10.10M
YoY Change	4.95%	-12.93%
% of Gross Profit	13.23%	12.51%
Operating Expenses	$45.75M	$48.14M
YoY Change	-4.96%	0.7%
Operating Profit	$23.00M	$18.75M
YoY Change	22.66%	-12.75%
Interest Expense	$1.865M	$1.098M
YoY Change	69.85%	79465.22%
% of Operating Profit	8.11%	5.86%
Other Income/Expense, Net	-$2.004M	-$80.00K
YoY Change	2405.0%	-70.37%
Pretax Income	$20.99M	$18.67M
YoY Change	12.45%	87883.03%
Income Tax	$2.391M	-$1.853M
% Of Pretax Income	11.39%	-9.93%
Net Earnings	$17.96M	$15.88M
YoY Change	13.1%	51.64%
Net Earnings / Revenue	6.23%	5.43%
Basic Earnings Per Share	$0.34	$0.28
Diluted Earnings Per Share	$0.34	$0.28
COMMON SHARES
Basic Shares Outstanding	52.35M shares	56.49M shares
Diluted Shares Outstanding	53.22M shares	57.42M shares

Balance Sheet

Concept	2013 Q1	2012 Q1
SHORT-TERM ASSETS
Cash & Short-Term Investments	$170.6M	$172.8M
YoY Change	-1.27%	-8.91%
Cash & Equivalents	$170.6M	$172.8M
Short-Term Investments
Other Short-Term Assets	$68.00M	$66.50M
YoY Change	2.26%	67.09%
Inventory
Prepaid Expenses
Receivables	$245.8M	$244.2K
Other Receivables	$15.90M	$5.900M
Total Short-Term Assets	$500.3M	$489.3K
YoY Change	102138.59%	-99.9%
LONG-TERM ASSETS
Property, Plant & Equipment	$108.4M	$98.65K
YoY Change	109739.32%	-99.9%
Goodwill	$95.19M	$74.07K
YoY Change	128416.65%	-99.86%
Intangibles
YoY Change
Long-Term Investments
YoY Change
Other Assets	$98.98M	$74.80K
YoY Change	132227.97%	-99.82%
Total Long-Term Assets	$347.2M	$281.8K
YoY Change	123118.08%	-99.88%
TOTAL ASSETS
Total Short-Term Assets	$500.3M	$489.3K
Total Long-Term Assets	$347.2M	$281.8K
Total Assets	$847.5M	$771.1K
YoY Change	109805.14%	-99.89%
SHORT-TERM LIABILITIES
YoY Change
Accounts Payable	$20.22M	$20.79K
YoY Change	97139.46%	-99.89%
Accrued Expenses	$26.58M	$29.78K
YoY Change	89160.53%	-99.91%
Deferred Revenue
YoY Change
Short-Term Debt	$0.00	$0.00
YoY Change
Long-Term Debt Due
YoY Change
Total Short-Term Liabilities	$157.7M	$149.8K
YoY Change	105173.52%	-99.91%
LONG-TERM LIABILITIES
Long-Term Debt	$115.0M	$85.00M
YoY Change	35.29%	6.92%
Other Long-Term Liabilities	$50.06M	$45.23K
YoY Change	110590.04%	-99.79%
Total Long-Term Liabilities	$176.2M	$141.1K
YoY Change	124781.79%	-99.88%
TOTAL LIABILITIES
Total Short-Term Liabilities	$157.7M	$149.8K
Total Long-Term Liabilities	$176.2M	$141.1K
Total Liabilities	$333.9M	$290.9K
YoY Change	114682.37%	-99.89%
SHAREHOLDERS EQUITY
Retained Earnings		$486.7K
YoY Change		-99.88%
Common Stock
YoY Change
Preferred Stock
YoY Change
Treasury Stock (at cost)	$432.9M	$373.4K
YoY Change	115813.13%	-99.89%
Treasury Stock Shares		26.37M shares
Shareholders Equity	$500.1M	$467.4M
YoY Change
Total Liabilities & Shareholders Equity	$847.5M	$771.1K
YoY Change	109805.79%	-99.89%

Cashflow Statement

Concept	2013 Q1	2012 Q1
OPERATING ACTIVITIES
Net Income	$17.96M	$15.88M
YoY Change	13.1%	51.64%
Depreciation, Depletion And Amortization	$10.60M	$10.10M
YoY Change	4.95%	-12.93%
Cash From Operating Activities	$6.494M	$14.66M
YoY Change	-55.71%	59490.38%
INVESTING ACTIVITIES
Capital Expenditures	$4.105M	$6.484M
YoY Change	-36.69%	167445.22%
Acquisitions	$0.00	$4.627M
YoY Change	-100.0%
Other Investing Activities	$0.00	-$4.500M
YoY Change	-100.0%
Cash From Investing Activities	-$4.105M	-$11.00M
YoY Change	-62.69%	284163.57%
FINANCING ACTIVITIES
Cash Dividend Paid
YoY Change
Common Stock Issuance & Retirement, Net	$9.850M	$22.66M
YoY Change	-56.52%	66872.12%
Debt Paid & Issued, Net
YoY Change
Cash From Financing Activities	-$249.0K	$4.175M
YoY Change	-105.96%	8609.17%
NET CHANGE
Cash From Operating Activities	$6.494M	$14.66M
Cash From Investing Activities	-$4.105M	-$11.00M
Cash From Financing Activities	-$249.0K	$4.175M
Net Change In Cash	$2.140M	$7.838M
YoY Change	-72.7%	11313.01%
FREE CASH FLOW
Cash From Operating Activities	$6.494M	$14.66M
Capital Expenditures	$4.105M	$6.484M
Free Cash Flow	$2.389M	$8.180M
YoY Change	-70.79%	39344.5%

Facts In Submission

Frame	Concept Type	Concept / XBRL Key	Value	Unit
CY2013Q1	us-gaap	Prepaid Expense And Other Assets PrepaidExpenseAndOtherAssets	62583000	USD
CY2013Q1	us-gaap	Other Assets Noncurrent OtherAssetsNoncurrent	98980000	USD
CY2013Q1	us-gaap	Assets Noncurrent AssetsNoncurrent	347215000	USD
CY2013Q1	us-gaap	Assets Assets	847495000	USD
CY2013Q1	us-gaap	Accounts Payable Current AccountsPayableCurrent	20219000	USD
CY2013Q1	us-gaap	Employee Related Liabilities Current EmployeeRelatedLiabilitiesCurrent	62354000	USD
CY2013Q1	us-gaap	Accrued Liabilities Current AccruedLiabilitiesCurrent	26580000	USD
CY2013Q1	us-gaap	Accrued Income Taxes Current AccruedIncomeTaxesCurrent	12927000	USD
CY2013Q1	us-gaap	Deferred Tax Liabilities Current DeferredTaxLiabilitiesCurrent	323000	USD
CY2013Q1	us-gaap	Deferred Revenue Current DeferredRevenueCurrent	27224000	USD
CY2013Q1	us-gaap	Other Liabilities Current OtherLiabilitiesCurrent	8098000	USD
CY2013Q1	us-gaap	Liabilities Current LiabilitiesCurrent	157725000	USD
CY2013Q1	us-gaap	Assets Current AssetsCurrent	500280000	USD
CY2013Q1	ttec	Contract Acquisition Costs Net ContractAcquisitionCostsNet	1607000	USD
CY2013Q1	us-gaap	Deferred Tax Assets Net Noncurrent DeferredTaxAssetsNetNoncurrent	43086000	USD
CY2013Q1	us-gaap	Income Taxes Receivable IncomeTaxesReceivable	15904000	USD
CY2013Q1	dei	Document Fiscal Year Focus DocumentFiscalYearFocus	2013
CY2013Q1	us-gaap	Deferred Tax Assets Net Current DeferredTaxAssetsNetCurrent	5406000	USD
CY2013Q1	dei	Document Fiscal Period Focus DocumentFiscalPeriodFocus	Q1
CY2013Q1	dei	Current Fiscal Year End Date CurrentFiscalYearEndDate	--12-31
CY2013Q1	dei	Entity Well Known Seasoned Issuer EntityWellKnownSeasonedIssuer	No
CY2013Q1	dei	Entity Voluntary Filers EntityVoluntaryFilers	No
CY2013Q1	dei	Entity Current Reporting Status EntityCurrentReportingStatus	Yes
CY2013Q1	dei	Entity Filer Category EntityFilerCategory	Accelerated Filer
CY2012Q2	dei	Entity Public Float EntityPublicFloat	352854512	USD
CY2013Q2	dei	Entity Common Stock Shares Outstanding EntityCommonStockSharesOutstanding	52181147	shares
CY2013Q1	dei	Entity Central Index Key EntityCentralIndexKey	0001013880
CY2013Q1	dei	Document Type DocumentType	10-Q
CY2013Q1	dei	Document Period End Date DocumentPeriodEndDate	2013-03-31
CY2013Q1	us-gaap	Property Plant And Equipment Net PropertyPlantAndEquipmentNet	108351000	USD
CY2013Q1	us-gaap	Goodwill Goodwill	95191000	USD
CY2013Q1	us-gaap	Comprehensive Income Net Of Tax Attributable To Noncontrolling Interest ComprehensiveIncomeNetOfTaxAttributableToNoncontrollingInterest	552000	USD
CY2013Q1	us-gaap	Comprehensive Income Net Of Tax ComprehensiveIncomeNetOfTax	23527000	USD
CY2013Q1	us-gaap	Earnings Per Share Diluted EarningsPerShareDiluted	0.34
CY2012Q1	us-gaap	Earnings Per Share Basic EarningsPerShareBasic	0.28
CY2012Q1	us-gaap	Weighted Average Number Of Shares Outstanding Basic WeightedAverageNumberOfSharesOutstandingBasic	56493000	shares
CY2012Q1	us-gaap	Weighted Average Number Of Diluted Shares Outstanding WeightedAverageNumberOfDilutedSharesOutstanding	57418000	shares
CY2013Q1	us-gaap	Weighted Average Number Of Diluted Shares Outstanding WeightedAverageNumberOfDilutedSharesOutstanding	53217000	shares
CY2013Q1	us-gaap	Weighted Average Number Of Shares Outstanding Basic WeightedAverageNumberOfSharesOutstandingBasic	52347000	shares
CY2012Q1	us-gaap	Comprehensive Income Net Of Tax ComprehensiveIncomeNetOfTax	32062000	USD
CY2012Q1	us-gaap	Comprehensive Income Net Of Tax Attributable To Noncontrolling Interest ComprehensiveIncomeNetOfTaxAttributableToNoncontrollingInterest	948000	USD
CY2012Q1	us-gaap	Net Income Loss NetIncomeLoss	15881000	USD
CY2012Q1	us-gaap	Net Income Loss Attributable To Noncontrolling Interest NetIncomeLossAttributableToNoncontrollingInterest	936000	USD
CY2012Q1	us-gaap	Income Tax Expense Benefit IncomeTaxExpenseBenefit	1853000	USD
CY2012Q1	us-gaap	Income Loss From Continuing Operations Before Income Taxes Minority Interest And Income Loss From Equity Method Investments IncomeLossFromContinuingOperationsBeforeIncomeTaxesMinorityInterestAndIncomeLossFromEquityMethodInvestments	18670000	USD
CY2012Q1	us-gaap	Nonoperating Income Expense NonoperatingIncomeExpense	-80000	USD
CY2012Q1	us-gaap	Other Nonoperating Income Expense OtherNonoperatingIncomeExpense	258000	USD
CY2012Q1	us-gaap	Costs And Expenses CostsAndExpenses	273904000	USD
CY2013Q1	us-gaap	Other Comprehensive Income Loss Derivatives Qualifying As Hedges Net Of Tax OtherComprehensiveIncomeLossDerivativesQualifyingAsHedgesNetOfTax	2180000	USD
CY2012Q1	us-gaap	Interest Paid InterestPaid	873000	USD
CY2012Q1	us-gaap	Other Comprehensive Income Loss Foreign Currency Transaction And Translation Adjustment Net Of Tax OtherComprehensiveIncomeLossForeignCurrencyTransactionAndTranslationAdjustmentNetOfTax	8751000	USD
CY2012Q1	us-gaap	Other Comprehensive Income Loss Derivatives Qualifying As Hedges Before Tax OtherComprehensiveIncomeLossDerivativesQualifyingAsHedgesBeforeTax	11671000	USD
CY2012Q1	us-gaap	Other Comprehensive Income Loss Derivatives Qualifying As Hedges Tax OtherComprehensiveIncomeLossDerivativesQualifyingAsHedgesTax	4574000	USD
CY2012Q1	ttec	Otherother Comprehensive Income Net Of Tax Including Portion Attributable To Noncontrolling Interest OtherotherComprehensiveIncomeNetOfTaxIncludingPortionAttributableToNoncontrollingInterest	345000	USD
CY2012Q1	us-gaap	Other Comprehensive Income Loss Net Of Tax OtherComprehensiveIncomeLossNetOfTax	16193000	USD
CY2012Q1	us-gaap	Comprehensive Income Net Of Tax Including Portion Attributable To Noncontrolling Interest ComprehensiveIncomeNetOfTaxIncludingPortionAttributableToNoncontrollingInterest	33010000	USD
CY2012Q1	us-gaap	Payments For Repurchase Of Common Stock PaymentsForRepurchaseOfCommonStock	22656000	USD
CY2012Q1	us-gaap	Excess Tax Benefit From Share Based Compensation Financing Activities ExcessTaxBenefitFromShareBasedCompensationFinancingActivities	462000	USD
CY2012Q1	us-gaap	Proceeds From Stock Options Exercised ProceedsFromStockOptionsExercised	342000	USD
CY2012Q1	us-gaap	Payments Of Dividends Minority Interest PaymentsOfDividendsMinorityInterest	720000	USD
CY2012Q1	us-gaap	Repayments Of Other Debt RepaymentsOfOtherDebt	655000	USD
CY2012Q1	us-gaap	Proceeds From Other Debt ProceedsFromOtherDebt	6821000	USD
CY2012Q1	us-gaap	Repayments Of Long Term Lines Of Credit RepaymentsOfLongTermLinesOfCredit	227550000	USD
CY2012Q1	us-gaap	Proceeds From Long Term Lines Of Credit ProceedsFromLongTermLinesOfCredit	248550000	USD
CY2012Q1	us-gaap	Net Cash Provided By Used In Investing Activities NetCashProvidedByUsedInInvestingActivities	-11001000	USD
CY2012Q1	us-gaap	Payments To Acquire Businesses Net Of Cash Acquired PaymentsToAcquireBusinessesNetOfCashAcquired	4627000	USD
CY2012Q1	us-gaap	Payments To Acquire Property Plant And Equipment PaymentsToAcquirePropertyPlantAndEquipment	6484000	USD
CY2012Q1	ttec	Increase Decrease In Deferred Revenue And Other Liabilities IncreaseDecreaseInDeferredRevenueAndOtherLiabilities	4224000	USD
CY2012Q1	us-gaap	Increase Decrease In Accounts Payable And Accrued Liabilities IncreaseDecreaseInAccountsPayableAndAccruedLiabilities	-15526000	USD
CY2012Q1	us-gaap	Increase Decrease In Prepaid Deferred Expense And Other Assets IncreaseDecreaseInPrepaidDeferredExpenseAndOtherAssets	7826000	USD
CY2012Q1	us-gaap	Increase Decrease In Accounts Receivable IncreaseDecreaseInAccountsReceivable	-3031000	USD
CY2012Q1	us-gaap	Gain Loss On Foreign Currency Derivatives Recorded In Earnings Net GainLossOnForeignCurrencyDerivativesRecordedInEarningsNet	299000	USD
CY2012Q1	us-gaap	Share Based Compensation ShareBasedCompensation	3388000	USD
CY2012Q1	us-gaap	Excess Tax Benefit From Share Based Compensation Operating Activities ExcessTaxBenefitFromShareBasedCompensationOperatingActivities	462000	USD
CY2012Q1	us-gaap	Deferred Income Tax Expense Benefit DeferredIncomeTaxExpenseBenefit	-1222000	USD
CY2012Q1	us-gaap	Gain Loss On Disposition Of Assets GainLossOnDispositionOfAssets	-110000	USD
CY2012Q1	us-gaap	Provision For Doubtful Accounts ProvisionForDoubtfulAccounts	40000	USD
CY2012Q1	us-gaap	Accretion Expense AccretionExpense	64000	USD
CY2012Q1	us-gaap	Amortization Of Financing Costs AmortizationOfFinancingCosts	153000	USD
CY2012Q1	ttec	Amortization Of Contract Acquisition Costs AmortizationOfContractAcquisitionCosts	256000	USD
CY2012Q1	us-gaap	Cash Acquired From Acquisition CashAcquiredFromAcquisition	1373000	USD
CY2012Q1	us-gaap	Cash And Cash Equivalents At Carrying Value CashAndCashEquivalentsAtCarryingValue	172761000	USD
CY2011Q4	us-gaap	Cash And Cash Equivalents At Carrying Value CashAndCashEquivalentsAtCarryingValue	156371000	USD
CY2013Q1	us-gaap	Long Term Line Of Credit LongTermLineOfCredit	115000000	USD
CY2013Q1	us-gaap	Deferred Tax Liabilities Noncurrent DeferredTaxLiabilitiesNoncurrent	2391000	USD
CY2013Q1	us-gaap	Deferred Rent Credit DeferredRentCredit	8707000	USD
CY2013Q1	us-gaap	Other Liabilities Noncurrent OtherLiabilitiesNoncurrent	50064000	USD
CY2013Q1	us-gaap	Liabilities Noncurrent LiabilitiesNoncurrent	176162000	USD
CY2013Q1	us-gaap	Liabilities Liabilities	333887000	USD
CY2013Q1	us-gaap	Commitments And Contingencies CommitmentsAndContingencies		USD
CY2013Q1	us-gaap	Preferred Stock Value PreferredStockValue	0	USD
CY2013Q1	us-gaap	Common Stock Value Outstanding CommonStockValueOutstanding	521000	USD
CY2013Q1	us-gaap	Additional Paid In Capital AdditionalPaidInCapital	345158000	USD
CY2013Q1	us-gaap	Treasury Stock Value TreasuryStockValue	432866000	USD
CY2012Q4	us-gaap	Stockholders Equity Including Portion Attributable To Noncontrolling Interest StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest	500337000	USD
CY2012Q4	us-gaap	Minority Interest MinorityInterest	14045000	USD
CY2012Q4	us-gaap	Retained Earnings Accumulated Deficit RetainedEarningsAccumulatedDeficit	540791000	USD
CY2012Q4	us-gaap	Accumulated Other Comprehensive Income Loss Net Of Tax AccumulatedOtherComprehensiveIncomeLossNetOfTax	22981000	USD
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CY2012Q4	us-gaap	Commitments And Contingencies CommitmentsAndContingencies		USD
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CY2012Q4	us-gaap	Liabilities Noncurrent LiabilitiesNoncurrent	175431000	USD
CY2012Q4	us-gaap	Other Liabilities Noncurrent OtherLiabilitiesNoncurrent	55813000	USD
CY2012Q4	us-gaap	Deferred Rent Credit DeferredRentCredit	8589000	USD
CY2012Q4	us-gaap	Deferred Tax Liabilities Noncurrent DeferredTaxLiabilitiesNoncurrent	3029000	USD
CY2012Q4	us-gaap	Liabilities Current LiabilitiesCurrent	171405000	USD
CY2012Q4	us-gaap	Other Liabilities Current OtherLiabilitiesCurrent	7351000	USD
CY2012Q4	us-gaap	Deferred Revenue Current DeferredRevenueCurrent	26892000	USD
CY2012Q4	us-gaap	Accrued Liabilities Current AccruedLiabilitiesCurrent	29056000	USD
CY2012Q4	us-gaap	Employee Related Liabilities Current EmployeeRelatedLiabilitiesCurrent	71621000	USD
CY2012Q4	us-gaap	Accounts Payable Current AccountsPayableCurrent	23494000	USD
CY2012Q4	us-gaap	Assets Assets	847173000	USD
CY2012Q4	us-gaap	Assets Noncurrent AssetsNoncurrent	343629000	USD
CY2012Q4	us-gaap	Other Assets Noncurrent OtherAssetsNoncurrent	99385000	USD
CY2012Q4	us-gaap	Deferred Tax Assets Net Noncurrent DeferredTaxAssetsNetNoncurrent	35429000	USD
CY2012Q4	ttec	Contract Acquisition Costs Net ContractAcquisitionCostsNet	1860000	USD
CY2012Q4	us-gaap	Goodwill Goodwill	94679000	USD
CY2012Q4	us-gaap	Property Plant And Equipment Net PropertyPlantAndEquipmentNet	112276000	USD
CY2012Q4	us-gaap	Assets Current AssetsCurrent	503544000	USD
CY2012Q4	us-gaap	Income Taxes Receivable IncomeTaxesReceivable	14982000	USD
CY2012Q4	us-gaap	Deferred Tax Assets Net Current DeferredTaxAssetsNetCurrent	14169000	USD
CY2012Q4	us-gaap	Prepaid Expense And Other Assets PrepaidExpenseAndOtherAssets	58702000	USD
CY2012Q4	us-gaap	Accounts Receivable Net Current AccountsReceivableNetCurrent	251206000	USD
CY2012Q4	us-gaap	Cash And Cash Equivalents At Carrying Value CashAndCashEquivalentsAtCarryingValue	164485000	USD
CY2012Q4	us-gaap	Preferred Stock Par Or Stated Value Per Share PreferredStockParOrStatedValuePerShare	0.01
CY2012Q4	us-gaap	Common Stock Par Or Stated Value Per Share CommonStockParOrStatedValuePerShare	0.01
CY2012Q4	us-gaap	Preferred Stock Shares Authorized PreferredStockSharesAuthorized	10000000	shares
CY2012Q4	us-gaap	Preferred Stock Shares Outstanding PreferredStockSharesOutstanding	0	shares
CY2012Q4	us-gaap	Common Stock Shares Authorized CommonStockSharesAuthorized	150000000	shares
CY2012Q4	us-gaap	Common Stock Shares Outstanding CommonStockSharesOutstanding	52288567	shares
CY2012Q4	us-gaap	Treasury Stock Shares TreasuryStockShares	29763686	shares
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CY2013Q1	us-gaap	Cash And Cash Equivalents At Carrying Value CashAndCashEquivalentsAtCarryingValue	170551000	USD
CY2012Q1	us-gaap	Earnings Per Share Diluted EarningsPerShareDiluted	0.28
CY2012Q1	us-gaap	Interest Expense InterestExpense	1098000	USD
CY2012Q1	us-gaap	Investment Income Interest InvestmentIncomeInterest	760000	USD
CY2012Q1	us-gaap	Operating Income Loss OperatingIncomeLoss	18750000	USD
CY2012Q1	us-gaap	Asset Impairment Charges AssetImpairmentCharges	1800000	USD
CY2012Q1	us-gaap	Restructuring Charges RestructuringCharges	1958000	USD
CY2012Q1	us-gaap	Depreciation And Amortization DepreciationAndAmortization	10116000	USD
CY2012Q1	us-gaap	Selling General And Administrative Expense SellingGeneralAndAdministrativeExpense	48135000	USD
CY2012Q1	us-gaap	Cost Of Services CostOfServices	211895000	USD
CY2012Q1	us-gaap	Sales Revenue Services Net SalesRevenueServicesNet	292654000	USD
CY2013Q1	us-gaap	Other Comprehensive Income Loss Derivatives Qualifying As Hedges Tax OtherComprehensiveIncomeLossDerivativesQualifyingAsHedgesTax	1210000	USD
CY2013Q1	us-gaap	Other Comprehensive Income Loss Foreign Currency Transaction And Translation Adjustment Net Of Tax OtherComprehensiveIncomeLossForeignCurrencyTransactionAndTranslationAdjustmentNetOfTax	3134000	USD
CY2013Q1	ttec	Otherother Comprehensive Income Net Of Tax Including Portion Attributable To Noncontrolling Interest OtherotherComprehensiveIncomeNetOfTaxIncludingPortionAttributableToNoncontrollingInterest	162000	USD
CY2013Q1	us-gaap	Other Comprehensive Income Loss Derivatives Qualifying As Hedges Before Tax OtherComprehensiveIncomeLossDerivativesQualifyingAsHedgesBeforeTax	3390000	USD
CY2013Q1	us-gaap	Other Comprehensive Income Loss Net Of Tax OtherComprehensiveIncomeLossNetOfTax	5476000	USD
CY2013Q1	us-gaap	Comprehensive Income Net Of Tax Including Portion Attributable To Noncontrolling Interest ComprehensiveIncomeNetOfTaxIncludingPortionAttributableToNoncontrollingInterest	24079000	USD
CY2013Q1	us-gaap	Minority Interest Decrease From Distributions To Noncontrolling Interest Holders MinorityInterestDecreaseFromDistributionsToNoncontrollingInterestHolders	-1109000	USD
CY2013Q1	ttec	Vesting Of Restricted Stock Units Issued Out Of Treasury Value VestingOfRestrictedStockUnitsIssuedOutOfTreasuryValue	-3959000	USD
CY2013Q1	us-gaap	Stock Issued During Period Value Stock Options Exercised StockIssuedDuringPeriodValueStockOptionsExercised	539000	USD
CY2013Q1	us-gaap	Adjustments To Additional Paid In Capital Tax Effect From Share Based Compensation AdjustmentsToAdditionalPaidInCapitalTaxEffectFromShareBasedCompensation	414000	USD
CY2013Q1	us-gaap	Treasury Stock Value Acquired Cost Method TreasuryStockValueAcquiredCostMethod	-9850000	USD
CY2013Q1	ttec	Share Based Compensation Equity Based Awards ShareBasedCompensationEquityBasedAwards	3157000	USD
CY2013Q1	us-gaap	Other Comprehensive Income Loss Pension And Other Postretirement Benefit Plans Adjustment Net Of Tax OtherComprehensiveIncomeLossPensionAndOtherPostretirementBenefitPlansAdjustmentNetOfTax	162000	USD
CY2013Q1	ttec	Amortization Of Contract Acquisition Costs AmortizationOfContractAcquisitionCosts	255000	USD
CY2013Q1	us-gaap	Amortization Of Financing Costs AmortizationOfFinancingCosts	175000	USD
CY2013Q1	us-gaap	Accretion Expense AccretionExpense	346000	USD
CY2013Q1	us-gaap	Provision For Doubtful Accounts ProvisionForDoubtfulAccounts	76000	USD
CY2013Q1	us-gaap	Gain Loss On Disposition Of Assets GainLossOnDispositionOfAssets	107000	USD
CY2013Q1	us-gaap	Deferred Income Tax Expense Benefit DeferredIncomeTaxExpenseBenefit	3975000	USD
CY2013Q1	us-gaap	Excess Tax Benefit From Share Based Compensation Operating Activities ExcessTaxBenefitFromShareBasedCompensationOperatingActivities	800000	USD
CY2013Q1	us-gaap	Share Based Compensation ShareBasedCompensation	3191000	USD
CY2013Q1	us-gaap	Gain Loss On Foreign Currency Derivatives Recorded In Earnings Net GainLossOnForeignCurrencyDerivativesRecordedInEarningsNet	433000	USD
CY2013Q1	us-gaap	Increase Decrease In Accounts Receivable IncreaseDecreaseInAccountsReceivable	-5012000	USD
CY2013Q1	us-gaap	Increase Decrease In Prepaid Deferred Expense And Other Assets IncreaseDecreaseInPrepaidDeferredExpenseAndOtherAssets	7630000	USD
CY2013Q1	us-gaap	Increase Decrease In Accounts Payable And Accrued Liabilities IncreaseDecreaseInAccountsPayableAndAccruedLiabilities	-19399000	USD
CY2013Q1	ttec	Increase Decrease In Deferred Revenue And Other Liabilities IncreaseDecreaseInDeferredRevenueAndOtherLiabilities	-7325000	USD
CY2013Q1	us-gaap	Net Cash Provided By Used In Operating Activities NetCashProvidedByUsedInOperatingActivities	6494000	USD
CY2013Q1	ttec	Proceeds From Grant For Property Plant And Equipment ProceedsFromGrantForPropertyPlantAndEquipment	0	USD
CY2013Q1	us-gaap	Payments To Acquire Property Plant And Equipment PaymentsToAcquirePropertyPlantAndEquipment	4105000	USD
CY2013Q1	us-gaap	Payments To Acquire Businesses Net Of Cash Acquired PaymentsToAcquireBusinessesNetOfCashAcquired	0	USD
CY2013Q1	us-gaap	Net Cash Provided By Used In Investing Activities NetCashProvidedByUsedInInvestingActivities	-4105000	USD
CY2013Q1	us-gaap	Proceeds From Long Term Lines Of Credit ProceedsFromLongTermLinesOfCredit	366950000	USD
CY2013Q1	us-gaap	Repayments Of Long Term Lines Of Credit RepaymentsOfLongTermLinesOfCredit	359950000	USD
CY2013Q1	us-gaap	Proceeds From Other Debt ProceedsFromOtherDebt	3709000	USD
CY2013Q1	us-gaap	Repayments Of Other Debt RepaymentsOfOtherDebt	1338000	USD
CY2013Q1	us-gaap	Payments Of Dividends Minority Interest PaymentsOfDividendsMinorityInterest	1109000	USD
CY2013Q1	us-gaap	Proceeds From Stock Options Exercised ProceedsFromStockOptionsExercised	539000	USD
CY2013Q1	us-gaap	Excess Tax Benefit From Share Based Compensation Financing Activities ExcessTaxBenefitFromShareBasedCompensationFinancingActivities	800000	USD
CY2013Q1	us-gaap	Payments For Repurchase Of Common Stock PaymentsForRepurchaseOfCommonStock	9850000	USD
CY2013Q1	us-gaap	Payments Of Debt Issuance Costs PaymentsOfDebtIssuanceCosts	0	USD
CY2013Q1	us-gaap	Net Cash Provided By Used In Financing Activities NetCashProvidedByUsedInFinancingActivities	-249000	USD
CY2013Q1	us-gaap	Effect Of Exchange Rate On Cash And Cash Equivalents EffectOfExchangeRateOnCashAndCashEquivalents	3926000	USD
CY2013Q1	us-gaap	Cash And Cash Equivalents Period Increase Decrease CashAndCashEquivalentsPeriodIncreaseDecrease	6066000	USD
CY2013Q1	us-gaap	Interest Paid InterestPaid	1048000	USD
CY2013Q1	us-gaap	Income Taxes Paid IncomeTaxesPaid	1751000	USD
CY2013Q1	ttec	Landlord Incentives Credited To Deferred Rent LandlordIncentivesCreditedToDeferredRent	0	USD
CY2012Q1	ttec	Landlord Incentives Credited To Deferred Rent LandlordIncentivesCreditedToDeferredRent	604000	USD
CY2012Q1	us-gaap	Income Taxes Paid IncomeTaxesPaid	1887000	USD
CY2012Q1	us-gaap	Cash And Cash Equivalents Period Increase Decrease CashAndCashEquivalentsPeriodIncreaseDecrease	16390000	USD
CY2012Q1	us-gaap	Effect Of Exchange Rate On Cash And Cash Equivalents EffectOfExchangeRateOnCashAndCashEquivalents	8552000	USD
CY2012Q1	us-gaap	Net Cash Provided By Used In Financing Activities NetCashProvidedByUsedInFinancingActivities	4175000	USD
CY2012Q1	us-gaap	Payments Of Debt Issuance Costs PaymentsOfDebtIssuanceCosts	419000	USD
CY2012Q1	ttec	Proceeds From Grant For Property Plant And Equipment ProceedsFromGrantForPropertyPlantAndEquipment	110000	USD
CY2012Q1	us-gaap	Net Cash Provided By Used In Operating Activities NetCashProvidedByUsedInOperatingActivities	14664000	USD
CY2013Q1	us-gaap	Nature Of Operations NatureOfOperations	<p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">Overview</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">TeleTech Holdings, Inc. and its subsidiaries (“TeleTech” or the “Company”) serve their clients through the primary businesses of </font><font style="font-family:Arial;font-size:10pt;">b</font><font style="font-family:Arial;font-size:10pt;">usiness </font><font style="font-family:Arial;font-size:10pt;">p</font><font style="font-family:Arial;font-size:10pt;">rocess </font><font style="font-family:Arial;font-size:10pt;">o</font><font style="font-family:Arial;font-size:10pt;">utsourcing, which includes data-driven strategic consulting and marketing services, customer management, </font><font style="font-family:Arial;font-size:10pt;">and </font><font style="font-family:Arial;font-size:10pt;">hosted and managed technologies for a variety of industries via operations in the U.S., Argentina, Australia, Belgium, Brazil, Canada, China, Costa Rica, England, France, Germany, Ghana, Italy, Kuwait, Lebanon, Mexico, New Zealand, Northern Ireland, the Philippines, Scotland</font><font style="font-family:Arial;font-size:10pt;">, Spain, Thailand</font><font style="font-family:Arial;font-size:10pt;">, South Africa, Turkey and the United Arab Emirates. </font></p><p style='margin-top:0pt; margin-bottom:8pt'> </p>
CY2013Q1	us-gaap	Use Of Estimates UseOfEstimates	<p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">Use of Estimates</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The preparation of the Consolidated Financial Statements in conformity with </font><font style="font-family:Arial;font-size:10pt;">GAAP</font><font style="font-family:Arial;font-size:10pt;"> requires management to make estimates and assumptions in determining the reported amounts of assets and liabilities, disclosure of contingent liabilities at the date of the Consolidated Financial Statements and the reported amounts of revenue and expenses during the reporting period. On an on</font><font style="font-family:Arial;font-size:10pt;">g</font><font style="font-family:Arial;font-size:10pt;">oing basis, the Company evaluates its estimates including those related to derivatives and hedging activities, income taxes including the valuation allowance for deferred tax assets, self-insurance reserves, litigation</font><font style="font-family:Arial;font-size:10pt;"> reserves,</font><font style="font-family:Arial;font-size:10pt;"> restructuring reserves, allowance for doubtful accounts</font><font style="font-family:Arial;font-size:10pt;"> and valuation of goodwill, long-lived and intangible assets</font><font style="font-family:Arial;font-size:10pt;">. The Company bases its estimates on historical experience and on various other assumptions that are believed to be reasonable, the results of which form the basis for making judgments about the carrying values of assets and liabilities. Actual results may differ materially from these estimates under different assumptions or conditions.</font></p>
CY2013Q1	us-gaap	Business Combination Pro Forma Information Revenue Of Acquiree Since Acquisition Date Actual BusinessCombinationProFormaInformationRevenueOfAcquireeSinceAcquisitionDateActual	13100000	USD
CY2012Q1	us-gaap	Business Combination Pro Forma Information Revenue Of Acquiree Since Acquisition Date Actual BusinessCombinationProFormaInformationRevenueOfAcquireeSinceAcquisitionDateActual	600000	USD
CY2013Q1	us-gaap	Business Combination Pro Forma Information Earnings Or Loss Of Acquiree Since Acquisition Date Actual BusinessCombinationProFormaInformationEarningsOrLossOfAcquireeSinceAcquisitionDateActual	600000	USD
CY2012Q1	us-gaap	Business Combination Pro Forma Information Earnings Or Loss Of Acquiree Since Acquisition Date Actual BusinessCombinationProFormaInformationEarningsOrLossOfAcquireeSinceAcquisitionDateActual	100000	USD
CY2013Q1	ttec	Business Combination Pro Forma Information Amortization Expense Of Acquirees Since Acquisition BusinessCombinationProFormaInformationAmortizationExpenseOfAcquireesSinceAcquisition	900000	USD
CY2012Q1	ttec	Business Combination Pro Forma Information Amortization Expense Of Acquirees Since Acquisition BusinessCombinationProFormaInformationAmortizationExpenseOfAcquireesSinceAcquisition	0	USD
CY2013Q1	us-gaap	Segment Reporting Information Revenue SegmentReportingInformationRevenue	289321000	USD
CY2013Q1	us-gaap	Revenues From Transactions With Other Operating Segments Of Same Entity RevenuesFromTransactionsWithOtherOperatingSegmentsOfSameEntity	-938000	USD
CY2012Q1	us-gaap	Segment Reporting Information Revenue SegmentReportingInformationRevenue	294202000	USD
CY2012Q1	us-gaap	Revenues From Transactions With Other Operating Segments Of Same Entity RevenuesFromTransactionsWithOtherOperatingSegmentsOfSameEntity	-1548000	USD
CY2012Q1	us-gaap	Additions To Noncurrent Assets AdditionsToNoncurrentAssets	6484000	USD
CY2013Q1	us-gaap	Additions To Noncurrent Assets AdditionsToNoncurrentAssets	4105000	USD
CY2013Q1	us-gaap	Goodwill Translation Adjustments GoodwillTranslationAdjustments	34000	USD
CY2012Q1	us-gaap	Entity Wide Revenue Major Customer Percentage EntityWideRevenueMajorCustomerPercentage	0.0940	pure
CY2013Q1	us-gaap	Entity Wide Revenue Major Customer Percentage EntityWideRevenueMajorCustomerPercentage	0.1190	pure
CY2013Q1	ttec	Entity Wide Accounts Receivable Major Customer Amount EntityWideAccountsReceivableMajorCustomerAmount	25000000	USD
CY2012Q1	ttec	Entity Wide Accounts Receivable Major Customer Amount EntityWideAccountsReceivableMajorCustomerAmount	21500000	USD
CY2013Q1	us-gaap	Goodwill Acquired During Period GoodwillAcquiredDuringPeriod	478000	USD
CY2013Q1	us-gaap	Goodwill Impairment Loss GoodwillImpairmentLoss	0	USD
CY2013Q1	ttec	Fair Value Determination Goodwill Reporting Fair Value Not Substantially In Excess Of Carrying Value FairValueDeterminationGoodwillReportingFairValueNotSubstantiallyInExcessOfCarryingValue	Key assumptions used in the updated fair value calculation include, but are not limited to, a perpetuity growth rate of 7.0% based on the current inflation rate combined with the GDP growth rate for the reporting unit’s geographical region and a discount rate of 25.5%, which is equal to the reporting unit’s equity risk premium adjusted for its size and company specific risk factors. Estimated future cash flows under the income approach are based on the Company’s internal business plan and adjusted as appropriate for the Company’s view of market participant assumptions. The current business plan assumes the occurrence of certain events in the future, such as realignment of operations and reduction of general and administrative costs.
CY2013Q1	ttec	Goodwill Amount Reporting Unit Where Fair Value Not Substantially In Excess Of Carrying Value GoodwillAmountReportingUnitWhereFairValueNotSubstantiallyInExcessOfCarryingValue	7300000	USD
CY2012Q4	ttec	Goodwill Fair Value In Excess Of Carrying Value Expressed As Percentage For Goodwill At Risk GoodwillFairValueInExcessOfCarryingValueExpressedAsPercentageForGoodwillAtRisk	0.04	pure
CY2013Q1	ttec	Goodwill Fair Value In Excess Of Carrying Value Expressed As Percentage For Goodwill At Risk GoodwillFairValueInExcessOfCarryingValueExpressedAsPercentageForGoodwillAtRisk	0.04	pure
CY2012Q4	ttec	Goodwill Amount Reporting Unit Where Fair Value Not Substantially In Excess Of Carrying Value GoodwillAmountReportingUnitWhereFairValueNotSubstantiallyInExcessOfCarryingValue	7300000	USD
CY2013Q1	us-gaap	Other Comprehensive Income Unrealized Gain Loss On Derivatives Arising During Period Net Of Tax OtherComprehensiveIncomeUnrealizedGainLossOnDerivativesArisingDuringPeriodNetOfTax	4099000	USD
CY2013Q1	us-gaap	Cash Flow Hedge Gain Loss Reclassified To Earnings Net CashFlowHedgeGainLossReclassifiedToEarningsNet	-1919000	USD
CY2012Q1	us-gaap	Other Comprehensive Income Unrealized Gain Loss On Derivatives Arising During Period Net Of Tax OtherComprehensiveIncomeUnrealizedGainLossOnDerivativesArisingDuringPeriodNetOfTax	7071000	USD
CY2012Q1	us-gaap	Cash Flow Hedge Gain Loss Reclassified To Earnings Net CashFlowHedgeGainLossReclassifiedToEarningsNet	26000	USD
CY2012Q4	us-gaap	Accumulated Other Comprehensive Income Loss Cumulative Changes In Net Gain Loss From Cash Flow Hedges Effect Net Of Tax AccumulatedOtherComprehensiveIncomeLossCumulativeChangesInNetGainLossFromCashFlowHedgesEffectNetOfTax	9559000	USD
CY2013Q1	us-gaap	Accumulated Other Comprehensive Income Loss Cumulative Changes In Net Gain Loss From Cash Flow Hedges Effect Net Of Tax AccumulatedOtherComprehensiveIncomeLossCumulativeChangesInNetGainLossFromCashFlowHedgesEffectNetOfTax	11739000	USD
CY2012Q1	us-gaap	Accumulated Other Comprehensive Income Loss Cumulative Changes In Net Gain Loss From Cash Flow Hedges Effect Net Of Tax AccumulatedOtherComprehensiveIncomeLossCumulativeChangesInNetGainLossFromCashFlowHedgesEffectNetOfTax	1245000	USD
CY2011Q4	us-gaap	Accumulated Other Comprehensive Income Loss Cumulative Changes In Net Gain Loss From Cash Flow Hedges Effect Net Of Tax AccumulatedOtherComprehensiveIncomeLossCumulativeChangesInNetGainLossFromCashFlowHedgesEffectNetOfTax	-5852000	USD
CY2013Q1	invest	Derivative Notional Amount DerivativeNotionalAmount	40000000	USD
CY2012Q4	invest	Derivative Notional Amount DerivativeNotionalAmount	40000000	USD
CY2013Q1	us-gaap	Notional Amount Of Other Derivatives Not Designated As Hedging Instruments NotionalAmountOfOtherDerivativesNotDesignatedAsHedgingInstruments	212200000	USD
CY2012Q4	us-gaap	Notional Amount Of Other Derivatives Not Designated As Hedging Instruments NotionalAmountOfOtherDerivativesNotDesignatedAsHedgingInstruments	189300000	USD
CY2012Q4	us-gaap	Derivative Fair Value Of Derivative Net DerivativeFairValueOfDerivativeNet	15088000	USD
CY2013Q1	us-gaap	Derivative Fair Value Of Derivative Net DerivativeFairValueOfDerivativeNet	18893000	USD
CY2013Q1	us-gaap	Line Of Credit Facility Interest Rate During Period LineOfCreditFacilityInterestRateDuringPeriod	0.015	pure
CY2012Q1	ttec	Contingent Consideration Cash Payment ContingentConsiderationCashPayment	5000000	USD
CY2013Q1	ttec	Business Acquisition Future Value Of Liabilities Incurred BusinessAcquisitionFutureValueOfLiabilitiesIncurred	14500000	USD
CY2013Q1	us-gaap	Effective Income Tax Rate Continuing Operations EffectiveIncomeTaxRateContinuingOperations	0.114	pure
CY2012Q1	us-gaap	Effective Income Tax Rate Continuing Operations EffectiveIncomeTaxRateContinuingOperations	0.099	pure
CY2013Q1	us-gaap	Deferred Tax Assets Valuation Allowance DeferredTaxAssetsValuationAllowance	19000000	USD
CY2013Q1	us-gaap	Deferred Tax Assets Net DeferredTaxAssetsNet	48500000	USD
CY2013Q1	us-gaap	Deferred Tax Assets Liabilities Net DeferredTaxAssetsLiabilitiesNet	45800000	USD
CY2012Q4	us-gaap	Restructuring Reserve RestructuringReserve	4079000	USD
CY2013Q1	ttec	Restructuring Charges Before Adjustments RestructuringChargesBeforeAdjustments	851000	USD
CY2013Q1	us-gaap	Restructuring Reserve Settled With Cash RestructuringReserveSettledWithCash	-2120000	USD
CY2013Q1	us-gaap	Restructuring Reserve RestructuringReserve	2810000	USD
	us-gaap	Line Of Credit Facility Initiation Date1 LineOfCreditFacilityInitiationDate1	2010-10-01
	us-gaap	Line Of Credit Facility Rationale For Classification As Long Term Debt LineOfCreditFacilityRationaleForClassificationAsLongTermDebt	5 Year Term
CY2010Q4	ttec	Line Of Credit Initial Borrowing Capacity LineOfCreditInitialBorrowingCapacity	350000000	USD
CY2012Q1	ttec	Line Of Credit Facility Amendment Date LineOfCreditFacilityAmendmentDate	2012-03-27
CY2012Q1	ttec	Increase In Line Of Credit Facility IncreaseInLineOfCreditFacility	150000000	USD
CY2012Q1	us-gaap	Line Of Credit Facility Maximum Borrowing Capacity LineOfCreditFacilityMaximumBorrowingCapacity	500000000	USD
CY2013Q1	us-gaap	Line Of Credit Facility Average Outstanding Amount LineOfCreditFacilityAverageOutstandingAmount	219600000	USD
CY2012Q1	us-gaap	Line Of Credit Facility Average Outstanding Amount LineOfCreditFacilityAverageOutstandingAmount	126100000	USD
CY2013Q1	ttec	Line Of Credit Facility Letters Of Credit Issued LineOfCreditFacilityLettersOfCreditIssued	3800000	USD
CY2013Q1	us-gaap	Line Of Credit Facility Remaining Borrowing Capacity LineOfCreditFacilityRemainingBorrowingCapacity	381200000	USD
CY2013Q1	ttec	Letters Of Credit Issued Outside Line Of Credit Facility LettersOfCreditIssuedOutsideLineOfCreditFacility	500000	USD
CY2011Q4	us-gaap	Minority Interest MinorityInterest	11260000	USD
CY2012Q1	us-gaap	Minority Interest MinorityInterest	12853000	USD
CY2012Q1	us-gaap	Minority Interest Decrease From Distributions To Noncontrolling Interest Holders MinorityInterestDecreaseFromDistributionsToNoncontrollingInterestHolders	-720000	USD
CY2012Q1	us-gaap	Other Comprehensive Income Loss Net Of Tax Portion Attributable To Noncontrolling Interest OtherComprehensiveIncomeLossNetOfTaxPortionAttributableToNoncontrollingInterest	12000	USD
CY2012Q1	us-gaap	Noncontrolling Interest Increase From Business Combination NoncontrollingInterestIncreaseFromBusinessCombination	1365000	USD
CY2013Q1	us-gaap	Other Comprehensive Income Loss Net Of Tax Portion Attributable To Noncontrolling Interest OtherComprehensiveIncomeLossNetOfTaxPortionAttributableToNoncontrollingInterest	-90000	USD
CY2012Q4	us-gaap	Accumulated Other Comprehensive Income Loss Foreign Currency Translation Adjustment Net Of Tax AccumulatedOtherComprehensiveIncomeLossForeignCurrencyTranslationAdjustmentNetOfTax	15673000	USD
CY2012Q4	us-gaap	Accumulated Other Comprehensive Income Loss Defined Benefit Pension And Other Postretirement Plans Net Of Tax AccumulatedOtherComprehensiveIncomeLossDefinedBenefitPensionAndOtherPostretirementPlansNetOfTax	-2251000	USD
CY2013Q1	us-gaap	Other Comprehensive Income Loss Pension And Other Postretirement Benefit Plans Adjustment Before Reclassification Adjustments Net Of Tax OtherComprehensiveIncomeLossPensionAndOtherPostretirementBenefitPlansAdjustmentBeforeReclassificationAdjustmentsNetOfTax	14000	USD
CY2013Q1	ttec	Other Comprehensive Income Total Arising During Period Net Of Tax OtherComprehensiveIncomeTotalArisingDuringPeriodNetOfTax	7337000	USD
CY2013Q1	us-gaap	Other Comprehensive Income Loss Foreign Currency Transaction And Translation Reclassification Adjustment Realized Upon Sale Or Liquidation Net Of Tax OtherComprehensiveIncomeLossForeignCurrencyTransactionAndTranslationReclassificationAdjustmentRealizedUponSaleOrLiquidationNetOfTax	0	USD
CY2013Q1	us-gaap	Other Comprehensive Income Reclassification Of Defined Benefit Plans Net Gain Loss Recognized In Net Periodic Benefit Cost Net Of Tax OtherComprehensiveIncomeReclassificationOfDefinedBenefitPlansNetGainLossRecognizedInNetPeriodicBenefitCostNetOfTax	148000	USD
CY2013Q1	ttec	Other Comprehensive Income Loss Reclassified To Income OtherComprehensiveIncomeLossReclassifiedToIncome	-1771000	USD
CY2013Q1	us-gaap	Accumulated Other Comprehensive Income Loss Foreign Currency Translation Adjustment Net Of Tax AccumulatedOtherComprehensiveIncomeLossForeignCurrencyTranslationAdjustmentNetOfTax	18897000	USD
CY2013Q1	us-gaap	Accumulated Other Comprehensive Income Loss Defined Benefit Pension And Other Postretirement Plans Net Of Tax AccumulatedOtherComprehensiveIncomeLossDefinedBenefitPensionAndOtherPostretirementPlansNetOfTax	-2089000	USD
CY2011Q4	us-gaap	Accumulated Other Comprehensive Income Loss Foreign Currency Translation Adjustment Net Of Tax AccumulatedOtherComprehensiveIncomeLossForeignCurrencyTranslationAdjustmentNetOfTax	3156000	USD
CY2011Q4	us-gaap	Accumulated Other Comprehensive Income Loss Defined Benefit Pension And Other Postretirement Plans Net Of Tax AccumulatedOtherComprehensiveIncomeLossDefinedBenefitPensionAndOtherPostretirementPlansNetOfTax	-2778000	USD
CY2011Q4	us-gaap	Accumulated Other Comprehensive Income Loss Net Of Tax AccumulatedOtherComprehensiveIncomeLossNetOfTax	-5474000	USD
CY2012Q1	us-gaap	Other Comprehensive Income Loss Pension And Other Postretirement Benefit Plans Adjustment Before Reclassification Adjustments Net Of Tax OtherComprehensiveIncomeLossPensionAndOtherPostretirementBenefitPlansAdjustmentBeforeReclassificationAdjustmentsNetOfTax	141000	USD
CY2012Q1	ttec	Other Comprehensive Income Total Arising During Period Net Of Tax OtherComprehensiveIncomeTotalArisingDuringPeriodNetOfTax	15951000	USD
CY2012Q1	us-gaap	Other Comprehensive Income Loss Foreign Currency Transaction And Translation Reclassification Adjustment Realized Upon Sale Or Liquidation Net Of Tax OtherComprehensiveIncomeLossForeignCurrencyTransactionAndTranslationReclassificationAdjustmentRealizedUponSaleOrLiquidationNetOfTax	0	USD
CY2012Q1	us-gaap	Other Comprehensive Income Reclassification Of Defined Benefit Plans Net Gain Loss Recognized In Net Periodic Benefit Cost Net Of Tax OtherComprehensiveIncomeReclassificationOfDefinedBenefitPlansNetGainLossRecognizedInNetPeriodicBenefitCostNetOfTax	204000	USD
CY2012Q1	ttec	Other Comprehensive Income Loss Reclassified To Income OtherComprehensiveIncomeLossReclassifiedToIncome	230000	USD
CY2012Q1	us-gaap	Other Comprehensive Income Foreign Currency Transaction And Translation Adjustment Net Of Tax Portion Attributable To Parent OtherComprehensiveIncomeForeignCurrencyTransactionAndTranslationAdjustmentNetOfTaxPortionAttributableToParent	8739000	USD
CY2012Q1	us-gaap	Other Comprehensive Income Loss Derivatives Qualifying As Hedges Net Of Tax OtherComprehensiveIncomeLossDerivativesQualifyingAsHedgesNetOfTax	7097000	USD
CY2012Q1	us-gaap	Other Comprehensive Income Defined Benefit Plans Adjustment Net Of Tax Portion Attributable To Parent OtherComprehensiveIncomeDefinedBenefitPlansAdjustmentNetOfTaxPortionAttributableToParent	345000	USD
CY2013Q1	us-gaap	Other Comprehensive Income Foreign Currency Transaction And Translation Adjustment Net Of Tax Portion Attributable To Parent OtherComprehensiveIncomeForeignCurrencyTransactionAndTranslationAdjustmentNetOfTaxPortionAttributableToParent	3224000	USD
CY2013Q1	us-gaap	Other Comprehensive Income Defined Benefit Plans Adjustment Net Of Tax Portion Attributable To Parent OtherComprehensiveIncomeDefinedBenefitPlansAdjustmentNetOfTaxPortionAttributableToParent	162000	USD
CY2012Q1	us-gaap	Accumulated Other Comprehensive Income Loss Foreign Currency Translation Adjustment Net Of Tax AccumulatedOtherComprehensiveIncomeLossForeignCurrencyTranslationAdjustmentNetOfTax	11895000	USD
CY2012Q1	us-gaap	Accumulated Other Comprehensive Income Loss Defined Benefit Pension And Other Postretirement Plans Net Of Tax AccumulatedOtherComprehensiveIncomeLossDefinedBenefitPensionAndOtherPostretirementPlansNetOfTax	-2433000	USD
CY2012Q1	us-gaap	Accumulated Other Comprehensive Income Loss Net Of Tax AccumulatedOtherComprehensiveIncomeLossNetOfTax	10707000	USD
CY2013Q1	us-gaap	Other Comprehensive Income Loss Net Of Tax Portion Attributable To Parent OtherComprehensiveIncomeLossNetOfTaxPortionAttributableToParent	5566000	USD
CY2012Q1	us-gaap	Other Comprehensive Income Loss Net Of Tax Portion Attributable To Parent OtherComprehensiveIncomeLossNetOfTaxPortionAttributableToParent	16181000	USD
CY2013Q1	us-gaap	Other Comprehensive Income Foreign Currency Transaction And Translation Gain Loss Before Reclassification And Tax OtherComprehensiveIncomeForeignCurrencyTransactionAndTranslationGainLossBeforeReclassificationAndTax	3224000	USD
CY2012Q1	us-gaap	Other Comprehensive Income Foreign Currency Transaction And Translation Gain Loss Before Reclassification And Tax OtherComprehensiveIncomeForeignCurrencyTransactionAndTranslationGainLossBeforeReclassificationAndTax	8739000	USD
CY2013Q1	us-gaap	Incremental Common Shares Attributable To Call Options And Warrants IncrementalCommonSharesAttributableToCallOptionsAndWarrants	391000	shares
CY2013Q1	us-gaap	Incremental Common Shares Attributable To Share Based Payment Arrangements IncrementalCommonSharesAttributableToShareBasedPaymentArrangements	479000	shares
CY2013Q1	us-gaap	Weighted Average Number Diluted Shares Outstanding Adjustment WeightedAverageNumberDilutedSharesOutstandingAdjustment	870000	shares
CY2012Q1	us-gaap	Weighted Average Number Diluted Shares Outstanding Adjustment WeightedAverageNumberDilutedSharesOutstandingAdjustment	925000	shares
CY2012Q1	us-gaap	Incremental Common Shares Attributable To Call Options And Warrants IncrementalCommonSharesAttributableToCallOptionsAndWarrants	396000	shares
CY2012Q1	us-gaap	Incremental Common Shares Attributable To Share Based Payment Arrangements IncrementalCommonSharesAttributableToShareBasedPaymentArrangements	529000	shares

Files In Submission

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$TTEC
TTEC Holdings, Inc. Stock $ttec

2013 Q1 Form 10-Q Financial Statement

#000110465913036013 Filed on May 01, 2013

Income Statement

Balance Sheet

Cashflow Statement

Facts In Submission

Files In Submission

$TTEC TTEC Holdings, Inc. Stock $ttec

2013 Q1 Form 10-Q Financial Statement

#000110465913036013 Filed on May 01, 2013

Income Statement

Balance Sheet

Cashflow Statement

Facts In Submission

Files In Submission

$TTEC
TTEC Holdings, Inc. Stock $ttec