The company has not filed an annual or quarterly report since its Q1 FY2022 10-Q, filed Feb 7, 2022. Its latest SEC filing is a SC 13G/A from Feb 13, 2023.
10-Q for Q1 FY2022, filed Feb 7, 2022
The sections below describe the company as of the FY2021 annual report.
Provides clinical documentation and imaging software for healthcare organizations, and automated customer-service and sales tools for businesses.
10-K for FY2021, filed Nov 18, 2021Our Healthcare segment provides intelligent systems that support a more natural and insightful approach to clinical documentation, freeing…View ↗
communication, incidental findings follow-up management, and works with our AI Marketplace for our diagnostic imaging solutions.View ↗
Our Enterprise segment is a leading provider of AI-powered intelligent customer engagement solutions and services, which enable enterprises…View ↗
Customers pay for hosted clinical and customer-service software through usage charges or fixed subscriptions over the service term. They also buy software licenses, support and project services, paid when software is made available, support is provided over the contract, or project work progresses.
10-K for FY2021, filed Nov 18, 2021Hosting revenue primarily relates to delivering on-demand hosted services, such as clinical documentation solutions and automated customer…View ↗
Hosting services, which allow our customers to use the hosted software over the contract period without taking possession of the software…View ↗
Subscription-based revenue represents a single promise to stand-ready to provide access to our hosting services. Revenue is recognized over…View ↗
Revenue from distinct on-premise software licenses, which do not require professional services to customize and/or integrate the software…View ↗
Our M&S contracts generally include telephone support and the right to receive unspecified upgrades and updates on a when-and-if available…View ↗
Revenue from distinct professional services, including training, is recognized over time based upon the progress towards completion of the…View ↗
$1.4B
10-K for FY2021, filed Nov 19, 2021
$1.4B ↗
Healthcare organizations buy clinical documentation and imaging solutions through Nuance’s direct sales force, supplemented by distributors, resellers and healthcare IT partners. Enterprises and contact centers buy automated customer-service tools directly or through reseller partners.
10-K for FY2021, filed Nov 18, 2021The channels for distribution in the Healthcare segment utilize our direct sales force to address the market and our professional services…View ↗
Our Enterprise segment is a leading provider of AI-powered intelligent customer engagement solutions and services, which enable enterprises…View ↗
Our solutions and services portfolio now spans voice, behavioral and conversational biometrics, digital virtual assistant capabilities…View ↗
Not on paper. It lost $26.7M in FY2021, but brought in more cash than it spent: $191.1M of free cash flow.
10-K for FY2021, filed Nov 19, 2021
$82.7MView ↗
10-K for FY2021, filed Nov 19, 2021
−$26.7MView ↗
10-K for FY2021, filed Nov 19, 2021
$191.1MView ↗
10-Q for Q1 FY2022, filed Feb 8, 2022
−$57.6MView ↗
8-K, filed Mar 4, 2022
ITEM 2.01.View ↗
Shrank. Revenue fell 21% in 4 years, from $1.7B in FY2017 to $1.4B in FY2021, about 6% a year.
Cloud-based Healthcare offerings
The earlier report emphasized growing hosting and transaction-based offerings; the latest report describes a shift of Healthcare solutions toward cloud offerings and a more subscription-based, recurring model.
10-K for FY2018, filed Nov 20, 2018 10-K for FY2021, filed Nov 18, 2021Continue to expand hosting and transaction-based offerings. We remain focused on increasing our hosting and transaction-based offerings. We…View ↗
Transitioning to and expansion of our Healthcare cloud-based offerings. We are transitioning our Healthcare solutions to the cloud…View ↗
Portfolio focus
The earlier report included Automotive and Imaging as business segments; the latest report lists Healthcare, Enterprise and Other as reportable segments and centers its strategy on Healthcare and Enterprise.
10-K for FY2018, filed Nov 20, 2018 10-K for FY2021, filed Nov 18, 2021We are organized into five segments: Healthcare, Enterprise, Automotive, Imaging and Other. See Note 20 to the consolidated financial…View ↗
Competes with Optum, Amazon, Google, 3M, Phillips, [24]7, Genesys, LivePerson, Salesforce, and Pindrop
10-K for FY2021, filed Nov 18, 2021Our Healthcare segment competes against Optum, Amazon, Google, 3M, Phillips, and other smaller competitors. Our Enterprise segment competes…View ↗
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