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Benefitfocus, Inc.

benefitfocus.com

No Longer Reporting

The company has not filed an annual or quarterly report since its Q3 FY2022 10-Q, filed Nov 9, 2022. Its latest SEC filing is a SC 13G/A from Feb 13, 2023.

The sections below describe the company as of the FY2021 annual report.

What Did They Do?

Provides cloud-based benefits enrollment and management software that helps employers, health plans, and brokers administer benefit programs.

How Did They Make Money?

Employers and health plans pay monthly or annual software subscription fees for access over a contract term. Carriers and suppliers pay based on marketplace purchases, with some policy revenue spread across the policy period and other commissions or transaction revenue tied to completed enrollment.

revenue
SegmentShareRevenue
Subscription
Recurring

68%
FY2018: 69%
Platform
15%
FY2018: 8.9%
Professional Services
17%
FY2018: 22%
Software Services
83%
FY2018: 78%

Who Were Their Customers?

Employers and health plans buy software through Benefitfocus's direct sales team or strategic partners; brokers use the platform to manage employer portfolios.

Did Revenues Turn Into Profits?

Not on paper. It lost $32.2M in FY2021, but brought in more cash than it spent: $21.7M of free cash flow.

Operating income, FY2021
−2% of revenue
▲ +92% (Loss) vs FY2020 (−$3M, −1%)
Net income, FY2021
−12% of revenue
▲ +32% (Loss) vs FY2020 (−$24.3M, −9%)
Free cash flow, FY2021
8% of revenue
▲ +49% vs FY2020 ($14.6M, 5%)

How Were They Changing?

Since the FY2021 annual report
Latest quarter: Q3 FY2022, the three months to Sep 30, 2022
Revenue
▼ −9%
vs $62M in Q3 FY2021
Net income
▼ −61% (Loss)
vs −$18.1M in Q3 FY2021
Total Software Services share of revenue vs 82.1% in Q3 FY2021
  • Jan 24, 2023 Voya completed its acquisition of Benefitfocus
  • Nov 7, 2022 Suspended fourth-quarter and full-year financial guidance Benefitfocus suspended its fourth-quarter and full-year 2022 guidance because of the proposed Voya transaction.

Grew. Revenue grew 11% in 4 years, from $236.8M in FY2017 to $263.1M in FY2021, about 3% a year.

Revenue over time
Subscription Platform Professional Services Software Services
$500M$250M$0

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