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Upland Software Inc

uplandsoftware.com

What Do They Do?

Sells cloud-based software for knowledge management, content and workflow automation, and project and IT management to businesses and government agencies.

How Do They Make Money?

Subscription and support fees mainly pay for access to cloud applications over contract terms, generally one to three years; extra usage is billed monthly. Perpetual software licenses are sold for an upfront fee, while professional services customers pay for implementation and related work as services are performed.

revenue
SegmentShareRevenue
Subscription and support
Recurring

95%
FY2022: 94%
Perpetual license
Licensed
2.4%
FY2022: 2.2%
Professional services
3.0%
FY2022: 3.9%

Who Are Their Customers?

Large global companies, government agencies, and small and medium-sized businesses use Upland applications across many industries. Upland sells mainly through its inside and field sales teams, with strategic-partner alliances as an indirect channel.

Do Revenues Turn Into Profits?

Not on paper. It lost $38.9M in FY2025, but brought in more cash than it spent: $24.4M of free cash flow.

Operating income, FY2025
2% of revenue
▲ Now profitable vs FY2024 (−$102.3M, −37%)
Net income, FY2025
−18% of revenue
▼ −65% (Loss) vs FY2024 (−$112.7M, −41%)
Free cash flow, FY2025
11% of revenue
▲ +5% vs FY2024 ($23.4M, 8%)

How Are They Changing?

Since the FY2025 annual report
Latest quarter: Q2 FY2026, the three months to Jun 30, 2026
Revenue
▼ −8%
vs $53.4M in Q2 FY2025
Net income
▲ +171% (Loss)
vs −$13M in Q2 FY2025
Subscription And Support share of revenue vs 94.5% in Q2 FY2025
  • Aug 14, 2026 Upland issued quarterly and full-year financial forecasts It forecast full-year revenue of $190.1 to $196.1 million and adjusted EBITDA of $49.8 to $52.8 million.
  • Jul 21, 2026 Upland appointed Jennifer Simon as chief financial officer Simon succeeds retiring CFO Mike Hill, with the appointment effective August 17.
  • Mar 13, 2026 Upland replaced its independent auditor KPMG was appointed for fiscal 2026 after Ernst & Young was dismissed.

Growth approach The older report planned to keep acquiring complementary software businesses; the latest says the company has shifted toward organic growth and will consider acquisitions opportunistically.

Portfolio pruning The older report described building a diverse software family through acquisitions; the latest says it divested product lines to streamline and focus the business.

Revenue over time
Subscription and support Perpetual license Professional services
$500M$250M$0

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