Box Inc
box.comBox Inc (NYSE: BOX) is a cloud content management company that provides a SaaS platform for organizations to store, manage, share, and secure unstructured data across the full content lifecycle. Revenue comes almost entirely from subscription fees, recognized ratably over contract terms, with billings of $1.22 billion for the year ended January 31, 2026, up 10% year over year. Box serves over 100,000 paying organizations as of January 31, 2026, competing directly against Microsoft SharePoint, Microsoft OneDrive, Google Drive, OpenText Documentum, and Dropbox. The platform is offered in 25 languages and targets enterprise IT buyers with use cases spanning secure collaboration, e-signature, workflow automation, content governance, and AI-assisted document interaction. Net retention rate was approximately 104% as of January 31, 2026, up from 102% as of January 31, 2025, reflecting modest expansion within the existing customer base. Research and development expenses were $294.5 million for the year ended January 31, 2026.
Products & Services
Box Intelligent Content Management (ICM) platform, including: Box Drive (desktop sync), Box Mobile (iOS, Android, Apple Vision Pro), Box AI (document Q&A and content intelligence powered by Azure OpenAI, Google Vertex AI, Anthropic Claude, and Amazon Titan via Bedrock), Box Sign (e-signature), Box Relay (workflow automation), Box Shield (security and governance), and Box Platform (PaaS/API layer for custom application development).
Revenue Model
Subscription fees under multi-seat, term-based contracts, recognized ratably over the contract period. Customers expand usage through additional seats and conversion to multi-product Suites. Box also offers Box Platform as a PaaS product for developers building custom content applications via API.
Customers & Markets
Over 100,000 paying organizations as of January 31, 2026, including enterprises, government institutions, and educational organizations. Customers purchase via individual team deployments, targeted IT-sponsored enterprise agreements, organization-wide seat agreements, or Box Platform licenses. No individual customer concentration disclosed in the excerpts.
Geographic Exposure
Platform offered in 25 languages as of January 31, 2026. Billings growth was favorably impacted by approximately 170 basis points from foreign currency exchange rate fluctuations for the year ended January 31, 2026. Specific revenue breakdown by geography not provided in the excerpts.
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