RingCentral, Inc.
ringcentral.comWhat Do They Do?
Sells cloud-based business communications and contact-center services, including phone and messaging tools, to businesses across industries.
10-K for FY2025, filed Feb 27, 2026Over the past 26 years, RingCentral has transformed business communications, leading the shift from on-premises legacy communications to…View ↗
Our multi-product portfolio includes:View ↗
We have a diverse and growing customer base across a wide range of industries, including healthcare, financial and professional services…View ↗
We sell our solutions to enterprise customers, and small and medium-sized businesses. We define a “customer” as a party that purchases or…View ↗
How Do They Make Money?
Businesses pay for access to RingCentral’s communications software and related services, usually through monthly, annual, or multi-year subscriptions billed in advance; AI products may also charge based on use. Customers generally pay for phones when they ship and for implementation work as it is delivered.
10-K for FY2025, filed Feb 27, 2026Our cloud-based offerings, including RingEX, RingCentral Contact Center and RingCX are primarily subscription based and made available at…View ↗
Subscriptions revenue is generated from fees that provide customers access to one or more of the Company’s software applications and…View ↗
The Company generally bills its subscription fees in advance.View ↗
Fees for additional minutes of usage in excess of plan limits are deemed to be variable consideration that meet the allocation exception…View ↗
Phone revenue is recognized upon transfer of control to the customer which is generally upon shipment from the Company’s or its designated…View ↗
The Company offers professional services to support implementation and deployment of its subscription services. Professional services do…View ↗
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10-K for FY2025, filed Feb 27, 2026
FY2025 revenue by product or service ↗
$2.5B
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10-K for FY2025, filed Feb 27, 2026
$2.5B ↗
| Segment | Share | Revenue | How money arrives |
|---|---|---|---|
|
Subscriptions
Mix
10-K for FY2025, filed Feb 27, 2026 |
96%
FY2022: 95%
|
Subscriptions, FY2025
$2.4B Sources
|
Mix |
|
Other
Sold outright
|
3.5%
FY2022: 5.1%
|
Other, FY2025
$88.3M Sources
|
Sold outright |
Who Are Their Customers?
Businesses across industries, including healthcare, finance and professional services, retail, government, education, technology, and hospitality, buy RingCentral’s services. They purchase directly or through resellers, distributors, strategic partners, and global service providers.
10-K for FY2025, filed Feb 27, 2026We have a diverse and growing customer base across a wide range of industries, including healthcare, financial and professional services…View ↗
We sell our solutions to enterprise customers, and small and medium-sized businesses. We define a “customer” as a party that purchases or…View ↗
We use a variety of marketing, sales, and support activities to generate and cultivate ongoing customer demand for our subscriptions…View ↗
Marketing. Our marketing efforts include search engine marketing, search engine optimization, affiliates, list buys, shared leads, content…View ↗
Do Revenues Turn Into Profits?
Yes. It kept 2 cents of every revenue dollar as net income in FY2025 and turned 23 cents into free cash flow.
10-K for FY2025, filed Feb 27, 2026
$120.6MView ↗
10-K for FY2025, filed Feb 27, 2026
$43.4MView ↗
10-K for FY2025, filed Feb 27, 2026
$587.3MView ↗
How Are They Changing?
- Net income
-
Sources
10-Q for Q3 FY2026, filed Oct 23, 2026
$569.7MView ↗
- ▲ +3144%
- vs $17.6M in Q3 FY2025
10-Q for Q3 FY2026, filed Oct 23, 2026
Open tableView ↗
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Jul 23, 2026
Raised full-year 2026 financial outlook
It also issued third-quarter revenue and earnings guidance.
Sources
8-K, filed Jul 23, 2026
Third Quarter 2026 Guidance:View ↗
Growing. Revenue grew 58% in 4 years, from $1.6B in FY2021 to $2.5B in FY2025, about 12% a year.
Broader AI tools The latest report describes AI products across communications and contact-center workflows, including tools before, during, and after interactions; the older report describes AI-based routing within its digital engagement platform.
Who Do They Compete With?
Competes with Alcatel-Lucent Enterprise, Avaya, Cisco Systems, Mitel Networks, NEC, Siemens Enterprise Networks, Microsoft, Zoom Communications, Comcast, TMU, Orange, 8x8, Amazon.com, DialPad, GoTo, Nextiva, Twilio, Vonage Holdings, Alianza, and Apple
10-K for FY2025, filed Feb 27, 2026traditional on-premise, hardware business communications providers such as Alcatel-Lucent Enterprise, Avaya LLC, Cisco Systems, Inc., Mitel…View ↗
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