nCino (NASDAQ: NCNO) is a cloud software company that provides a banking operating platform to financial institutions. Revenue comes primarily from subscriptions, with professional services as a secondary stream. Subscription revenue was $523.1 million in FY2026 (fiscal year ended January 31, 2026), representing 88% of total revenue of $594.8 million. Professional services and other revenue contributed $71.6 million, or 12% of total revenue. The platform is built on the Salesforce Platform, making Salesforce a critical infrastructure dependency under an agreement expiring January 31, 2031. Subscription contracts typically run three to five years, billed annually in advance, with U.S. mortgage contracts billed monthly. GAAP operating income turned positive at $3.7 million in FY2026, compared to an operating loss of $18.1 million in FY2025. The company has pursued acquisitions including DocFox, FullCircl, and Sandbox Banking, funded partly through its credit facility.

Revenue model

Subscription-based SaaS with multi-year contracts (typically three to five years) billed annually in advance; U.S. mortgage contracts billed monthly. Secondary revenue from professional services. Subscription revenue: $523.1M (88% of total), professional services: $71.6M (12% of total) in FY2026 (fiscal year ended January 31, 2026).

Products and services

The nCino Platform, a cloud-based banking operating platform built on the Salesforce Platform. The platform incorporates AI and machine learning capabilities. Related offerings include solutions acquired via DocFox, FullCircl, and Sandbox Banking.

Customers and end markets

Financial institutions (FIs), including banks and other lending organizations. Customers subscribe on multi-year terms with asset-based pricing. No specific customer concentration percentages are disclosed in the excerpts.

Value-chain role

Software platform provider sitting between financial institutions and their loan origination, banking operations, and compliance workflows. Relies on Salesforce for hosting infrastructure and data center operations.

Geographic exposure

U.S. and international operations, with foreign currency exposure noted from intercompany loans denominated in non-functional currencies. Specific country or regional revenue breakdowns are not disclosed in the excerpts.

Source: SEC 10-K, filed 2026-03-31

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