KeyCorp (NYSE: KEY) is a bank holding company, organized in 1958 under Ohio law and headquartered in Cleveland, Ohio, that provides retail and commercial banking, investment management, consumer finance, commercial leasing, student loan refinancing, commercial mortgage servicing, and investment banking products and services. It makes money primarily through net interest income on loans and deposits, fees from commercial banking and capital markets activity, and investment management and servicing fees. KeyCorp operates through its principal subsidiary, KeyBank National Association, serving individual, corporate, and institutional clients across two segments: Consumer Bank and Commercial Bank. As of December 31, 2025, KeyBank operated 940 full-service retail banking branches and 1,120 ATMs across 15 states, with consolidated total assets of approximately $184.4 billion. Scotiabank holds a significant equity interest in KeyCorp. The company competes with other bank holding companies, commercial banks, credit unions, private credit funds, fintech companies, and investment banking firms.

Revenue model

Net interest income from loans and deposits, plus fee income from commercial banking, capital markets, investment management, mortgage servicing, and equipment financing.

Products and services

Retail banking deposits and lending, small business banking, personal finance and financial wellness services, student loan refinancing, mortgage and home equity lending, credit cards, treasury services, wealth management, trust and portfolio management, commercial banking, equipment financing, commercial real estate lending, commercial mortgage servicing and special servicing, investment banking, capital markets.

Customers and end markets

Individual consumers, small businesses, middle market commercial clients, large corporate clients, institutional clients, non-profit organizations, high-net-worth individuals. Key end markets include Consumer, Energy, Healthcare, Industrial, Public Sector, Real Estate, and Technology sectors.

Value-chain role

Direct lender, deposit-taker, investment manager, equipment lessor, commercial mortgage servicer, and capital markets intermediary.

Geographic exposure

15-state U.S. branch footprint as of December 31, 2025, with national reach through the Institutional operating segment and digital banking channels.

Competitors

Bank holding companies, Commercial banks, Savings associations, Credit unions, Mortgage banking companies, Finance companies, Mutual funds, Insurance companies, Investment management firms, Private credit funds, Investment banking firms, Broker-dealers, Financial technology companies

Source: SEC 10-K, filed 2026-02-23

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