Taskus Inc
taskus.comWhat Do They Do?
Provides digital customer experience services, including customer support and sales, to online platforms and other businesses; also moderates content and supports AI development for clients.
10-K for FY2025, filed Mar 5, 2026We deliver outsourced digital services that power the companies shaping the future. By combining specialized human talent and intelligent…View ↗
Our digitally native service offerings enable us to utilize lower-cost non-voice channels. We leverage chat, social, in-app support, SMS…View ↗
Sales and Customer Acquisition: TaskUs supports outbound sales, lead research, lead generation, appointment setting, new customer outreach…View ↗
Content Moderation pertains to the process of monitoring, reviewing and managing user and advertiser-generated content on online platforms…View ↗
Our teams support key stages across our customers’ machine learning lifecycle: pre-training data collection and preparation, post-training…View ↗
How Do They Make Money?
TaskUs bills clients under service contracts as it delivers services; fees generally have minimums and maximums tied to service volumes.
10-K for FY2025, filed Mar 5, 2026
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10-K for FY2025, filed Mar 5, 2026
FY2025 revenue by product or service ↗
$1.2B
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10-K for FY2025, filed Mar 5, 2026
$1.2B ↗
| Segment | Share | Revenue | How money arrives |
|---|---|---|---|
|
Digital Customer Experience
Recurring
10-K for FY2025, filed Mar 5, 2026 |
56%
FY2022: 66%
|
Digital Customer Experience, FY2025
$661.9M Sources
|
Recurring |
|
Trust & Safety
Recurring
10-K for FY2025, filed Mar 5, 2026 |
26%
FY2022: 19%
|
Trust & Safety, FY2025
$307.4M Sources
|
Recurring |
|
AI Services
Recurring
10-K for FY2025, filed Mar 5, 2026 |
18%
FY2022: 15%
|
AI Services, FY2025
$214.2M Sources
|
Recurring |
Who Are Their Customers?
Works directly under service contracts with online platforms and companies in technology, financial services, healthcare and other fields.
10-K for FY2025, filed Mar 5, 2026
Do Revenues Turn Into Profits?
Yes. It kept 9 cents of every revenue dollar as net income in FY2025 and turned 6 cents into free cash flow.
10-K for FY2025, filed Mar 5, 2026
$140.6MView ↗
10-K for FY2025, filed Mar 5, 2026
$102.3MView ↗
10-K for FY2025, filed Mar 5, 2026
$73.7MView ↗
How Are They Changing?
10-Q for Q2 FY2026, filed Aug 6, 2026
Open tableView ↗
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Aug 5, 2026
Raises full-year revenue guidance
The full-year revenue outlook rose to $1.22 billion to $1.24 billion.
Sources
8-K, filed Aug 5, 2026
“In the second quarter of 2026, we generated revenue of $308.9 million, exceeding the top end of our revenue guidance by $10.9 million. Our…View ↗
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Jun 22, 2026
Appoints Rishabh Khemka chief financial officer
Khemka succeeds interim CFO Trent Thrash and took the role effective June 19, 2026.
Sources
8-K, filed Jun 22, 2026
On June 22, 2026, TaskUs, Inc. (the “Company”) announced the appointment of Rishabh Khemka as Chief Financial Officer, effective as of June…View ↗
Growing. Revenue grew 56% in 4 years, from $760.7M in FY2021 to $1.2B in FY2025, about 12% a year.
Broader AI services
AI Services has expanded from data annotation for training datasets to support across pre- and post-training, model evaluation and safety, data collection, and AI deployment in real-world settings.
10-K for FY2022, filed Mar 6, 2023 10-K for FY2025, filed Mar 5, 2026Our teams support key stages across our customers’ machine learning lifecycle: pre-training data collection and preparation, post-training…View ↗
AI Deployment Management in the Field: Through our relationship with autonomous vehicle and robotics companies we have built capabilities…View ↗
Artificial Intelligence (“AI”) Safety: AI Safety pertains to services designed to mitigate algorithmic bias, misinformation, and the…View ↗
Data Collection Services: We source and gather diverse, representative datasets across multiple languages, domains, and modalities…View ↗
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