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The Hanover Insurance Group, Inc. logo

The Hanover Insurance Group, Inc.

hanover.com

What Do They Do?

Provides property and casualty insurance for small and mid-sized businesses and individuals, including coverage for homes and automobiles.

How Do They Make Money?

revenue
SegmentShareRevenue
Core Commercial
45%
FY2022: 46%
Specialty
23%
FY2022: 21%
Personal Lines
28%
FY2022: 29%
Other
4.6%
FY2022: 3.8%

Who Are Their Customers?

Small and mid-sized businesses and individuals buy business and personal insurance through independent agents and brokers; some Specialty coverage also goes through managing general agents or wholesale distributors.

Do Revenues Turn Into Profits?

Yes. It kept 10 cents of every revenue dollar as net income in FY2025 and turned 18 cents into free cash flow.

Operating income, FY2025
14% of revenue
▲ +44% vs FY2024 ($650.1M, 10%)
Net income, FY2025
10% of revenue
▲ +56% vs FY2024 ($426M, 7%)
Free cash flow, FY2025
18% of revenue
▲ +47% vs FY2024 ($796.2M, 13%)

How Are They Changing?

Since the FY2025 annual report
Latest quarter: Q2 FY2026, the three months to Jun 30, 2026
Revenue
▲ +4%
vs $1.7B in Q2 FY2025
Net income
▲ +22%
vs $157.1M in Q2 FY2025
Core Commercial share of net investment income vs 45.2% in Q2 FY2025
  • Jul 15, 2026 CEO John C. Roche to retire; Richard W. Lavey named CEO-elect Lavey is intended to become CEO when Roche retires.

Growing. Revenue grew 26% in 4 years, from $5.2B in FY2021 to $6.6B in FY2025, about 6% a year.

Revenue over time
Core Commercial Specialty Personal Lines Other
$500M$250M$0

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