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NCR Voyix Corporation logo

NCR Voyix Corporation

ncr.com

What Do They Do?

Provides commerce software, payment processing and support services to retailers and restaurants.

How Do They Make Money?

Service revenue comes from cloud software subscriptions paid over the contract or by use, payment processing and support; product revenue comes from hardware and on-premise software licenses, charged when hardware ships or software access begins.

revenue
SegmentShareRevenue
Product
Sold outright

29%
FY2022: 38%
Service
Mix

71%
FY2022: 62%

Who Are Their Customers?

Retailers and restaurants buy through the company’s direct sales teams and through value-added resellers and systems integrators.

Customers above 10% of revenue, FY2025
of revenue from one customer
FY2023: 16% from one customer

Do Revenues Turn Into Profits?

Yes. It kept 2 cents of every revenue dollar as net income in FY2025, but spent more cash than it brought in: free cash flow was −$375M.

Operating income, FY2025
1% of revenue
▲ Now profitable vs FY2024 (−$38M, −1%)
Net income, FY2025
2% of revenue
▼ −94% vs FY2024 ($958M, 34%)
Free cash flow, FY2025
−14% of revenue
▲ +131% (Loss) vs FY2024 (−$162M, −6%)

How Are They Changing?

Since the FY2025 annual report
Latest quarter: Q2 FY2026, the three months to Jun 30, 2026
Revenue
▼ −21%
vs $660M in Q2 FY2025
Net income
vs $0 in Q2 FY2025
Service share of revenue vs 72.0% in Q2 FY2025
  • Aug 5, 2026 Maintained its 2026 financial outlook
  • May 7, 2026 Agreed to sell its Japan bank technology business The sale is expected to close by the end of 2026; the company updated its full-year outlook to exclude the business.

Shrinking. Revenue fell 62% in 4 years, from $7.2B in FY2021 to $2.7B in FY2025, about 22% a year.

Narrower business focus The older report included digital banking, ATM networks and self-service banking; the latest focuses on retail and restaurants after the ATM business spin-off and digital-banking sale.

From hardware toward software and services The older report described a strategy to become a software platform and payments company; the latest says offerings largely consist of software subscriptions and related services, rather than its historically hardware-driven model.

Revenue over time
Product Service
$5B$2.5B$0

Who Do They Compete With?

Competes with Aptos, Block, Diebold Nixdorf, Fiserv, Flooid, Fujitsu, GK Software, Global Payments, HP, Lightspeed, Olo, Oracle, PAR Technology, Toast, Toshiba Tec, and Qu

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