Xerox Holdings Corp
news.xerox.comWhat Do They Do?
Provides print and IT solutions, including equipment and managed services, to businesses, public institutions and print production companies.
10-K for FY2025, filed Mar 17, 2026We have a broad and diverse base of customers by both geography and industry, ranging from small and mid-sized clients to printing…View ↗
Production Solutions (High-End) are designed for customers in the graphic communications, in-plant and production print environments with…View ↗
Xerox® Services includes a continuum of solutions and services that help our customers optimize their physical print and digital…View ↗
IT Solutions provides clients of all sizes integrated IT infrastructure solutions, delivering business outcomes through its suite of Device…View ↗
How Do They Make Money?
Customers are invoiced for maintenance, managed print, digital and IT services as provided, by page or use, or at fixed monthly amounts; print equipment and IT hardware are invoiced when delivered, installed or shipped.
10-K for FY2025, filed Mar 17, 2026Equipment and Hardware: Revenues from the sale of equipment and IT hardware directly to end-user customers, including those from sales-type…View ↗
Maintenance services: We provide maintenance agreements on our equipment that include service and supplies for which the customer may pay a…View ↗
Service offerings: The Company’s primary service offerings include Managed Print Services, Digital Services and IT Solutions. In our…View ↗
Xerox 2025 Annual Report 94 as single performance obligations since they primarily involve the delivery of an integrated service to the…View ↗
$7B
-
10-K for FY2025, filed Mar 17, 2026
$7B ↗
| Segment | Share | Revenue | How money arrives |
|---|---|---|---|
|
Sales
Sold outright
10-K for FY2025, filed Mar 17, 2026 |
47%
FY2022: 39%
|
Sales, FY2025
$3.3B Sources
|
Sold outright |
|
Service
Mix
10-K for FY2025, filed Mar 17, 2026 |
53%
FY2022: 58%
|
Service, FY2025
$3.7B Sources
|
Mix |
Who Are Their Customers?
Customers range from small and mid-sized businesses to large enterprises, print production companies, government agencies and educational institutions. Xerox sells through its direct sales force and through distributors, dealers, resellers and other partners.
10-K for FY2025, filed Mar 17, 2026
Do Revenues Turn Into Profits?
Not on paper. It lost $1B in FY2025, but brought in more cash than it spent: $187M of free cash flow.
How Are They Changing?
- Net income
-
Sources
10-Q for Q2 FY2026, filed Aug 6, 2026
$13MView ↗
- ▲ Now profitable
- vs −$106M in Q2 FY2025
10-Q for Q2 FY2026, filed Aug 6, 2026
Open tableView ↗
-
Jul 30, 2026
Raises full-year revenue and adjusted operating income guidance
The updated outlook calls for revenue of approximately $7.6 billion and adjusted operating income of $555-$605 million.
Sources
8-K, filed Jul 30, 2026
Revenue: Approximately $7.6 billion Adjusted1,2 Operating Income: $555-$605 million Free Cash Flow1,2: Approximately $250 millionView ↗
-
Apr 2, 2026
Louie Pastor becomes CEO as Steve Bandrowczak steps down
Sources
8-K, filed Apr 2, 2026
Xerox Board of Directors Appoints Louie Pastor as Chief Executive OfficerView ↗
Flat. Revenue was $7B in FY2025, about the same as the $7B of FY2021.
Broader IT services
The earlier report described IT services for small and mid-sized clients; the latest report presents IT Solutions for clients of all sizes, including device lifecycle, managed IT, network, security, infrastructure and cloud services.
10-K for FY2022, filed Feb 23, 2023 10-K for FY2025, filed Mar 17, 2026Managed Print Solutions (MPS) utilizes our portfolio of security, analytics, cloud, digitization and ConnectKey® technologies to help…View ↗
IT Solutions provides clients of all sizes integrated IT infrastructure solutions, delivering business outcomes through its suite of Device…View ↗
Who Do They Compete With?
Competes with Brother, Canon, FUJIFILM Business Innovations, HP, Konica Minolta, Kyocera, and Ricoh
10-K for FY2025, filed Mar 17, 2026The larger competitors in our print business include Brother, Canon, FUJIFILM Business Innovations Corp., HP Inc., Konica Minolta, Kyocera…View ↗
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